Norcold 2118SS DR code WON'T STOP!!

[KeithStone]

Hello all, I'm new here and am in need of help!

I've got a 2017 3950BR that has the terrible Norcold 2118SS refrigerator. A few weeks ago I started getting DR codes randomly so i did what anyone would do, turned the fridge off, waited a few seconds, and then turned it back on again. And for a few days, that did the trick. Then it stopped working, two minutes after i cycles the on/off button it started beeping again.

I have tried adjusting the door hinges with plastic shims, i have tried new door switches as well. Both seem to do the trick intermittently and then eventually it goes back to beeping again. I've tried several different switches and metered out the wires and everything comes back fine.

I've run out of ideas and I certainly don't have the money for some mobile repair tech to come out and fleece me out of a few hundred bucks. Please, if anyone can give me some advice I would be so appreciative!

[rohrmann]

The DR code is the door isn’t closed all the way, but I’m sure you figured that out. On our 12 cu ft model, when you close the doors, we have to push on them a bit until we hear it click, that is the latch closing all the way. Not sure if that is the same as on your fridge or if that will stop the DR open signal.

[rohrmann]

This is the diagnostics for the dr code from the 2118 service manual. If you’ve check door alignment, maybe one of the other things could be the problem.

[KeithStone]

The doors seem to be fine, it's the door switch circuit that seems to be acting up. I've swapped both switches and they both seem to work 20% of the time. I won't hear anything for an hour or two and then it starts going off again. Sometimes if I let it beep for a while, maybe 5 mins, sometimes hours, it cuts off and clears the code.