Just a guess - but I don’t think that thing is a wire…it looks like the vinyl insert that pops into the aluminum trim extrusion. Pics below show examples of the aluminum trim extrusion and the vinyl insert. If it is the vinyl insert- it looks like it got caught by something (tree limb?) and partially pulled out of trim. Look at the opposite end of that aluminum extrusion and see if it is missing about 24” of vinyl. Your unit is a 2017 model - so the vinyl insert may be a bit roached and crispy from sun exposure, and it split when it was yanked on by the “tree limb” or whatever it was.
As to what the grinding sound you heard might have been…hopefully someone else here that is familiar with repairing awnings might help with that. My answer would be “Oh sh*t - what the hell was that?” I would look for evidence on the awning for damage caused by the same thing/tree limb that grabbed the vinyl. It’s not easy to pull that vinyl trim out of the extrusion - so that same force may have done something to knock the awning motor cock-eyed, and therefore the motor gears were out of alignment and produced the sound. Since you are headed to storage with your unit - look at the forward section of aluminum trim that is missing the vinyl insert to make sure the screws have a dab of sealant over them so they won’t leak over the winter. If it looks good - then the awning and trim repair can wait until spring. This is pure speculation. Can you take some pics of the other end of things and post them?
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MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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