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08-10-2020, 08:29 PM
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#1
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Montana Fan
Join Date: May 2018
Location: Bedford
Posts: 307
M.O.C. #21728
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Auto-Leveling jacks not leveling
The auto leveling on our 3931fb is not working. It was working until I raised the middle and rear jacks to obtain more clearance. Now when I try to auto level, the front jacks completely raise up dropping the coach to the ground. The jacks keep trying to raise until it trips the breaker.
I called Lippert. They told me the batteries had insufficient voltage to operate the jacks. I pulled the batteries and tested the cells and they checked out. I then ran a load test using a battery tester and it checked out. I reinstalled them and the Lippert level up panel shows 12.6 VDC.
I can manually level the coach. It’s the auto leveling that’s not working. Any ideas what I should try next?
__________________
Member #21728
2019 3931FB
2017 F350 6.7 Powerstroke SRW
B&W Companion Slider 20K
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08-10-2020, 08:59 PM
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#2
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Montana Master
Join Date: May 2019
Location: Alton
Posts: 2,688
M.O.C. #24086
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Maybe manul level it then recalibrate the system
https://support.lci1.com/documents/l...ration-process
Download the MyLCI app from Google play store. Lots of good info, TSB, manuals and troubleshooting are available on the app. Everything at your fingertips.
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Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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08-10-2020, 09:00 PM
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#3
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Montana Master
Join Date: Mar 2015
Location: Sequim
Posts: 527
M.O.C. #17176
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Maybe you can try to reset your board just unplug it from the back for 30 sec then plug back in see it that makes a difference.
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Dan & Sandy Huhn
2016 Montana 3720 2015 Chevy 3500 SWD Duro Max
Prev 2012 High Country 313RE 2012 Chevy 2500 DMax
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08-10-2020, 09:08 PM
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#4
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Montana Master
Join Date: Jun 2018
Location: Carson City
Posts: 2,017
M.O.C. #21963
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The front of the trailer must be able to go below level during the auto level procedure. Example, if on a hill, nose high, the trailer must go nose low, below level, before rising up to level. This may or may not be your situation but good to know anyway.
__________________
2016 3160, Legacy, Sailuns, Splendide 2100 xc vented, 1 1/2" axle lift blocks, disk brakes. 2014 Ram 3500 SRW SWB 4X4 6.7 Aisin Mega Cab, EBC slotted disks and brakes, Titan fuel tank.
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08-10-2020, 10:56 PM
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#5
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,362
M.O.C. #4831
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There is a rear sensor behind the axles that plays in determining when the nose goes below level. It has caused these types of issues before.
But I would start ny disconnecting power to the front "brain", then manually level and re-calibrate. If the problem persists then consider replacing the rear sensor.
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Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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08-11-2020, 08:33 AM
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#6
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Established Member
Join Date: Apr 2020
Location: Fulton
Posts: 19
M.O.C. #26161
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Do you have a ground control 3.0 LCI system?
__________________
2020 377FL High Country 10th Anniversary Edition
2018 Ford F-350 SRD
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08-11-2020, 09:58 AM
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#7
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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I found the auto level part of the level up to be more trouble than its worth. It would sometimes just freak out. I have used it in manual mode ever since. I can do it faster and adjust the height to where I want it, not where it thinks it should be.
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2018 Chevy 3500 LTZ Dually Diesel 4x4 CCLB
2011 Montana 3455 SA. 6 point level up. Disc brakes. Curt Q24 Hitch. 5 step glow steps
Progressive EMS. Valterra tank valves. Sailun G637 tires. ARP fridge control. All led lighting. Mor Ryde IS
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08-11-2020, 11:50 AM
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#8
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,415
M.O.C. #21044
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Jdarwin - just curious if you have swapped out the OEM 50 amp circuit breaker for an 80 amp breaker? (Just trying to collect all the info to assist the experts here advise you)
Patrickdoran - 3931FB has a hydraulic lift system.
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MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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08-11-2020, 11:56 AM
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#9
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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never had a problem with the auto level. Remember auto level does not mean it will level the trailer no matter what. The trailer has to be sort of level to start with if not you will get a out of stroke msg. The nose of the trailer has to be higher than the rear of the trailer otherwise the nose will drop (kneel ) to the ground. There are limits to how far the legs will extend front to back and particularly side to side.
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08-11-2020, 12:22 PM
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#10
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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Diving to the ground is what mine was doing. However this is after taking it off my truck in my perfectly level pole building so I know the nose was higher
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08-11-2020, 02:19 PM
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#11
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Quote:
Originally Posted by beeje
Diving to the ground is what mine was doing. However this is after taking it off my truck in my perfectly level pole building so I know the nose was higher
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Try raising it up a bit more. You may have known it was level but the sensor at the rear of the camper did not.
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08-11-2020, 02:24 PM
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#12
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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I will give it one more try when I get it back home Monday.
__________________
2018 Chevy 3500 LTZ Dually Diesel 4x4 CCLB
2011 Montana 3455 SA. 6 point level up. Disc brakes. Curt Q24 Hitch. 5 step glow steps
Progressive EMS. Valterra tank valves. Sailun G637 tires. ARP fridge control. All led lighting. Mor Ryde IS
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08-11-2020, 04:13 PM
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#13
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,362
M.O.C. #4831
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Quote:
Originally Posted by richfaa
...The nose of the trailer has to be higher than the rear of the trailer otherwise the nose will drop (kneel ) to the ground...
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On my 2012 Level Up system, the position of the nose has nothing to do with leveling. I park frequently in a spot where the rear of the RV is considerably higher than the front while still hooked up. So much so that it takes 18" of blocks under the front jacks to avoid an "out of stroke" condition. I raise the nose to get it off the truck, while still much lower than the rear, and hit "Autolevel". It works every time without fail. It is on such a slope that afterwards I can walk under the chin of the RV and I am 6' 2".
What won't work is hitting Left and Right at the same time to return the RV to the height when it was unhooked. For that to work, the nose had to be higher than the rear at "Autolevel" time.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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08-11-2020, 04:59 PM
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#14
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Montana Master
Join Date: Feb 2020
Location: USA
Posts: 607
M.O.C. #25842
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I don't know if this will help but our Level Up was out of calibration and was un level even after going through the auto level procedure.
I manually leveled, turned the system off, and pressed the front button 10 times then the rear button 10 times which reset it. Works like a champ now.
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08-11-2020, 05:09 PM
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#15
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Montana Master
Join Date: Jun 2018
Location: Carson City
Posts: 2,017
M.O.C. #21963
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[QUOTE=Carl n Susan;1194072]On my 2012 Level Up system, the position of the nose has nothing to do with leveling.
A quote from LCI: Auto Level Sequence
1. Front landing gear retract, lowering the front of the unit below level, stopping, then lifting the front end to level the unit front to back.
Regardless of where the rear of the trailer is on a hill or otherwise, if the nose can't go below level, it won't auto level.
__________________
2016 3160, Legacy, Sailuns, Splendide 2100 xc vented, 1 1/2" axle lift blocks, disk brakes. 2014 Ram 3500 SRW SWB 4X4 6.7 Aisin Mega Cab, EBC slotted disks and brakes, Titan fuel tank.
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08-11-2020, 05:14 PM
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#16
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,362
M.O.C. #4831
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I agree the nose has to get below level to "Autolevel". What I was commenting was that the nose has to be higher than the rear when pushing the "Autolevel" in order to work.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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08-13-2020, 09:07 AM
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#17
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Montana Fan
Join Date: May 2018
Location: Bedford
Posts: 307
M.O.C. #21728
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Quote:
Originally Posted by Patrickdoran
Do you have a ground control 3.0 LCI system?
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Yes. It's the level up 3 system
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08-13-2020, 09:08 AM
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#18
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Montana Fan
Join Date: May 2018
Location: Bedford
Posts: 307
M.O.C. #21728
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Yes. It was replaced with a 100 amp breaker
__________________
Member #21728
2019 3931FB
2017 F350 6.7 Powerstroke SRW
B&W Companion Slider 20K
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08-13-2020, 01:30 PM
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#19
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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Jdarwin, if you have the ground control 3.0 system, these are electric rams and not hydraulic rams. The 3.0 system is slower to operate than hydraulic revelers and has caused much grief to a lot of people. Are you sure you have electric levelers?
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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08-14-2020, 02:01 PM
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#20
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Montana Fan
Join Date: May 2018
Location: Bedford
Posts: 307
M.O.C. #21728
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Quote:
Originally Posted by jcurtis934
Jdarwin, if you have the ground control 3.0 system, these are electric rams and not hydraulic rams. The 3.0 system is slower to operate than hydraulic revelers and has caused much grief to a lot of people. Are you sure you have electric levelers?
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Thank you I mis-spoke. Our system is hydraulic. I’ve put anti-stiction fluid in the reservoir to stop the the popping noise.
__________________
Member #21728
2019 3931FB
2017 F350 6.7 Powerstroke SRW
B&W Companion Slider 20K
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