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03-30-2015, 08:17 AM
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#1
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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Thetford Toilet
Our brand new 2015 Montana 3611RL Legacy will not hold water in the toilet. Talked to the dealer this morning and he recommended me bringing it in for him to look at. Trying to see if there is an adjustment on the pedal and spring that will allow the ball to close more.
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03-30-2015, 08:31 AM
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#2
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Montana Master
Join Date: Apr 2013
Location: Arroyo City
Posts: 3,110
M.O.C. #13395
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Try putting a few drops of blue Dawn on the ball
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03-30-2015, 09:16 AM
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#3
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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my new 2015 did thee same thing 2 days after I bought it and what works on those toilets is getting some plumbers grease from the hardware store and smear it on the ball and the gasket every week or so like I did and then you get tired off that and get a Dometic toilet
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03-30-2015, 11:21 AM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Unfortunately that's the truth.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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03-30-2015, 11:47 AM
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#5
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Montana Fan
Join Date: Sep 2009
Location: Indian Land
Posts: 297
M.O.C. #9730
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Our new 2015 3611RL Legacy is doing the same thing. We'll try the Dawn. We've already tried holding the lever down and then letting it go and that didn't work.
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03-30-2015, 02:13 PM
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#6
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Montana Master
Join Date: Jul 2013
Location: Aguanga
Posts: 606
M.O.C. #13601
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I lift mine with my foot after flush and it usually holds water. Hopefully I'll stop being cheap and buy a Dometic before it starts leaking like others on the forum.
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03-31-2015, 01:30 AM
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#7
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Montana Master
Join Date: Mar 2013
Location: Frostproof, FL USA
Posts: 2,362
M.O.C. #13272
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Try this. After letting the ball close all the way put your foot back on the pedal ever so slightly and let some water fill part of the bowl. If you barely push down it will generally keep the ball closed but allow water to fill the bowl. After you get a couple inches of water in the bowl let up on the pedal. It should hold water better. If not then you need to grease the seal and/or clean it.
__________________
Previous: 2008 Montana 3400RL & 2014 3725RL
Current: Full Time 2022 SOB TT Toy Hauler
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03-31-2015, 02:11 AM
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#8
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Montana Master
Join Date: Mar 2013
Location: Hanover
Posts: 1,471
M.O.C. #13325
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Ours doesn't hold water unless one lets the pedal go up on it's own (sort of slams). Since I'd rather not have any in the bowl while traveling, that's not a bad thing. These aren't like residential toilets as there's no trap that the water seals.
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03-31-2015, 03:06 AM
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#9
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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Our pedal does not allow you to just run water in the toilet other than flushing. I greased the ball and seal last night and no luck with holding water. I removed the toilet and am taking it to the dealer in a few minutes.
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03-31-2015, 04:02 AM
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#10
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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It appears that the ball was not installed straight in the toilet. It is full of water waiting to see if it leaks out.
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03-31-2015, 11:45 AM
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#11
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Montana Master
Join Date: Oct 2009
Location: Indian Land
Posts: 1,142
M.O.C. #9808
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Our new 2015 Montana 3611RL doesn't hold water either.
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04-01-2015, 03:37 AM
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#12
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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Well I picked the toilet up at the dealer yesterday afternoon that had held water all day. When I got home I flushed it several times and put 2 cups of water in it and in about 45 minutes it had leaked out. Hummmmmm!
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04-01-2015, 04:18 AM
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#13
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Just no way of getting around that they have a defect and they just keep producing them.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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04-01-2015, 06:57 AM
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#14
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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yep not a Shocker there,Been There Done that,like Dick said it is mind boggling they have not fixed that defect yet ALOT of SOB's use the same toilet
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04-01-2015, 07:45 AM
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#15
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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Dealer ordered a new toilet this morning. If it does the same thing I will buy a 320 Dometic.
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04-01-2015, 06:13 PM
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#16
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Established Member
Join Date: Mar 2015
Location: Ozark
Posts: 13
M.O.C. #17186
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Hey guys our new monty 3100rl did the same thing. Our dealer said they knew of the problem ordered a part and fixed it. If they know about it why dont they fix it? hmmm.
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04-10-2015, 11:08 AM
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#17
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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Well the dealer just called me and said that Thetford would not warranty the Toilet that will not hold water. They said that we had owned the Montana 2 months and are just now reporting it. Well we did not use it for 6 weeks and the dealer has been working with Thetford for 2 weeks now. I called Thetford myself and a Supervisor will not talk to me or call me back.
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04-10-2015, 02:12 PM
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#18
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Montana Master
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,198
M.O.C. #13740
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All too true with too many companies to too many customers...just say "glad that puppy didn't flood my trailer" and do as many of us have done by replacing it. One could use an orange home depot five gallon bucket with toilet seat...holds water...but you have to use saran wrap to keep smell at bay. John
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
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04-14-2015, 03:59 AM
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#19
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Montana Fan
Join Date: Jan 2015
Location: Maryville
Posts: 144
M.O.C. #15933
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After talking to Thetford on Friday I received a call on Monday that they were sending me a new base for the Toilet. The guy said that would fix the problem of not holding water in the bowl. I will put the new base on when it arrives. I went to Camping World yesterday and bought a Dometic 310 Toilet and it works great!
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04-14-2015, 06:49 AM
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#20
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Montana Master
Join Date: Sep 2014
Location: Full Timer In Naples, Florida
Posts: 1,049
M.O.C. #15731
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I have the same crap toilet (No pun intended) but I ended up putting Hot water Just this side of boiling in the bowl then let it sit. then drained the bowl and applied plumbers grease. I had to do this a couple of times and now it has been 6 months and the toilet has been holding water.
__________________
2017, 3500 Ram Big Horn, 4x4, Crew Cab, DRW, Aisin Transmission, 4:10. Curt Q20, 2014 Mountaineer 331 RLT, Sailun's on the rv and truck.
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