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Have you checked the electric plug that's mounted behind the fridge? Get access through the outside fridge cover and think it's on the left looking at the back of the fridge.
We had a similar issue with our converter in our 2955 and when I took down the basement wall to get at it found the plug had worked loose from the outlet.
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Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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