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05-15-2018, 09:07 AM
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#1
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Established Member
Join Date: May 2018
Location: Hemet
Posts: 21
M.O.C. #21711
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High Quality Work
We are now on the second trip with our New Montana High Country.. Have had several problems and issues, and I guess the good thing this is our Third Fifth Wheel and I do understand that any RV is an earthquake in motion and needs to have small repairs done.. The normal things that can be repaired with a screw driver, glue, wd 40 and the such.. Our fascia came off on passenger slide out..several other issues.. But I was lubing the tracks for the sliding mirror wardrobe doors when I saw this.. It is attached on the picture.. Wonder if the CEO knows of this Quality work? Thanks 
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05-15-2018, 09:20 AM
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#2
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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How did you not see that on your PDI! It doesn't look like the doors would even go pass each other.
Bob & Carol
Washington St
2017 HC HM352RL 2007 Dodge 3500 DRW CC LB 4x4
Happy Trails
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05-15-2018, 09:36 AM
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#3
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Established Member
Join Date: May 2018
Location: Hemet
Posts: 21
M.O.C. #21711
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Good question.. Was not looking for that kind of issue.. It is on the inside of the sliding doors.. The door that slides to the left.. Not what I expected.. Thanks
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05-15-2018, 09:40 AM
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#4
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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I wounder if they put it there as a stop for the door!
Bob & Carol
Washington St
2017 HC HM352RL 2008 Dodge 3500 DRW CC LB 4x4
Happy Trails
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05-15-2018, 04:27 PM
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#5
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Established Member
Join Date: May 2018
Location: Hemet
Posts: 21
M.O.C. #21711
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Yes it is for a stop.. To keep the locks from hitting.. They could have put a proper bumper there....But did not..
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05-16-2018, 05:11 AM
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#6
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Montana Fan
Join Date: Aug 2017
Location: Vineland
Posts: 135
M.O.C. #20374
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The quality control is definetly not there any more.
What we pay for our RV’s today should bo at least 2 yr warranty especially with low quality workmanship they put out.
It just shows that the quality of craftsman they hire are mediocre at best.
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05-16-2018, 12:49 PM
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#7
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Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
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Quote:
Originally Posted by Jersey Devil
The quality control is definetly not there any more.
What we pay for our RV’s today should bo at least 2 yr warranty especially with low quality workmanship they put out.
It just shows that the quality of craftsman they hire are mediocre at best.
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Are you saying they don't have 'Old World Craftmanship'. 
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05-31-2018, 08:02 AM
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#8
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Established Member
Join Date: Mar 2013
Location: Boise
Posts: 35
M.O.C. #13340
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We’ve experienced not only lots of poor workmanship issues with our Montana but in our case, Keystone not only ignored our Emails, phone calls, they put off our needed roof repairs until the warranty had expired and then wouldn’t cover it even though “they” recommended us take it to one of their “authorized dealerships.” Cost us a bundle..
“Certainly is our last “Keystone” product..”
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05-15-2018, 11:10 AM
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#9
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Looks like a “poor man’s over travel stop. The cheap drawer slides they use are problematic, they’re light duty and won’t take any over travel at all. I’ve replaced all 4 of mine with 75lb KV slides.
Mark
__________________
“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.”
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05-16-2018, 10:26 AM
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#10
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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The quality control now is no different than it was on our 06 3400 a trip down any Rv assembly line will show you what kind of quality control is used.
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05-22-2018, 07:53 AM
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#11
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Established Member
Join Date: May 2018
Location: Hemet
Posts: 21
M.O.C. #21711
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More Quality Work
Morning...As bad as it seems, new problems cropping up on our NEW montana High Country fifth wheel...
The drawer that holds the waste basket came off....Upon inspection the frame work is there, but it was not secured into the floor.. The screws were there just not screwed in....So had to repair the frame work and the drawer..
Next today May 22, the converter failed.. I have charged the battery and done all the proper inspections with a volt meter an no current coming from the converter....
We are in Haines Alaska, and no part to be found....
I am going to post on you tube just how bad this coach is...
As of today I have left several messages with a rep from Montana.. Not a single word back... This is Bull Crap....Thanks
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05-30-2018, 03:14 PM
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#12
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Established Member
Join Date: Sep 2015
Location: North Canton
Posts: 19
M.O.C. #17861
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Same thing happened on our Montana High Country 305RL. Waste basket drawer fell apart and I had to put it back together with better screws. Not fun laying on your back at 68 working under the counter reattaching slide rails for waste basket drawer.
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05-22-2018, 10:13 AM
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#13
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Montana Master
Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
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Call the converter manufacturer they will ship one out to you ASAP. Been there done that.
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05-22-2018, 02:13 PM
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#14
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Established Member
Join Date: May 2018
Location: Hemet
Posts: 21
M.O.C. #21711
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Thanks .. I called them and left a message..
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05-30-2018, 03:15 PM
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#15
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Established Member
Join Date: Nov 2015
Location: Hernando each
Posts: 10
M.O.C. #18014
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Quote:
Originally Posted by waynemoore
Call the converter manufacturer they will ship one out to you ASAP. Been there done that.
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Every time a major motor component failed in our brand new Montana we ended up going to the manufacturer to get it replaced. Normally for free. The people at the dealer pretend they know what they’re doing and make things up and in the end they just tell you it’s not their problem. So far we’ve had The hydraulic drive system for the slides Fail Because the motor was not properly installed. it failed almost immediately. The motor burnt out and although we brought it back five or six times with the same symptoms the dealership “professionals“ were never able to figure it out. Finally my husband got on the phone with the motor manufacturer and between the two of them they figured it out and the manufacture just sent us a new motor free. We had to install it ourselves fortunately my husband can do that. Same thing with the hydraulic brake motor. Find out who made the unit and contact them directly. Apparently they know all about the crappy quality and incompetent installation that goes on at the Montana factories and in the dealerships which are even worse.
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05-30-2018, 04:48 PM
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#16
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Montana Master
Join Date: Oct 2014
Location: Hagerstown
Posts: 866
M.O.C. #16013
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????????????
An you wonder why? Pretty obvious to me.
__________________
2018.5 3791 Rear Den Montana, on the lake  no 3rd A/C, Mini Split, just do it
Electric Brakes  ..... Disk Brakes, it`s the only way
F350 Ford Dually 4:10`s w/bags (payload 5595 lbs) Sumo Springs 63 gal aux tank
Reese Goosebox Mor/Ryde SRE 4000 X Factors Monroe shocks.... real smooth ride
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05-30-2018, 05:24 PM
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#17
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Established Member
Join Date: Nov 2015
Location: Hernando each
Posts: 10
M.O.C. #18014
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Believe me my rant was just the most recent highlight!
We pretty much had to rebuild the thing from the ground up. The slide was put in wrong. The slide window was upside down and backwards and not flush . Consequently, the interior of the rv filled with water for the year and a half it sat outside before we bought it. And yet when we pointed all this out to the dealer they said we were crazy basically. Eventually Keystone did replace the slide and the window and after that we gave up on them and repaired/replaced everything else ourselves. When I say everything I mean everything except the refrigerator. So far.
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05-30-2018, 09:01 PM
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#18
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New Member
Join Date: Oct 2009
Location: Calgary
Posts: 6
M.O.C. #9774
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Very nice video. Nice sincere people.
Too bad that many of the statements made are somewhat contradicted by those of us who have experienced structural and installation problems.
I wish that they had inspected my RV's.
__________________
Chris & Susan Clarke
Calgary, AB, Canada
2018 High Country 305RL
2007.5 Silverado 2500HD Duramax
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05-22-2018, 02:02 PM
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#19
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Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
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If you are not dry camping and have electricity then you can hook up a battery charger to your battery on high automatic. This will suffice until you can get an converter. I had to do this several years ago on account of the same problem you have and it works very good. I always carry an charger with me now on account of the exact problem you have. Hook it up and forget about it. Just be sure it's set to 10 amp automatic.
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05-22-2018, 02:15 PM
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#20
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Established Member
Join Date: May 2018
Location: Hemet
Posts: 21
M.O.C. #21711
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Thanks for the reply.. That is what I am doing.. Also from a past problem, I carry a battery charger.. We are in Alaska and get a new converter when we get to Fairbanks.. Again Thanks
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