Kudos to Keystone & Fox RV Repair
Boy, if this doesn't shout great customer service I don't know what does. At the recent rally we were able to show Rick Diesler of Montana Customer Service the rubber roof delamination we were having on our 2001 2955RL. He told us he wasn't sure what the factory would be willing to do because of the age of our rig, but that he would see what he could do. He then referred us to Fox RV Repair in Middlebury, IN. The owner, Larry Fox, works with Montana a great deal and the end result is that Montana has supplied all of the materials to replace the subroof, the adhesive and rubber roof, as well as replacing our front Fantastic Fan that was cracked in the removal process. We are responsible for the labor cost, but what a financial help Montana's help is. We also had 3 stress cracks at the bedroom slide, the repair of which had started under warranty. Once again, Montana stepped up and supplied materials and is sharing half the labor cost on this repair. So, 3 cheers for Keystone and Montana Customer Service!! Also, Fox RV Repair is great. We highly recommend them and the great job they do.
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