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Old 03-30-2020, 07:48 PM   #1
Tomncindy
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M.O.C. #25584
electric fireplace quit working

we have a 2018 Montana 3950BR. the electric fireplace is a Titan Flame WF-48s. it simply quit working. Dead. power source is fine, unit is getting power on mother board, switch checks ok. Dead. cannot find anything about replacement parts or any other info online?
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Old 03-30-2020, 09:56 PM   #2
rohrmann
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M.O.C. #12947
I did some searching and other than a burnt connection somewhere in the wiring, I also found a suggestion that indicated the unit might stop working if the batteries in the remote were bad. You might just pull the unit out and look for a burnt wire or something else obvious. There are also people who have cats and have found a large amount of hair that caused the unit to shut down, and when cleaned out, started working again. Parts are available here: https://www.trekwood.com/products/11...WFRPL-EF-Black
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Old 03-31-2020, 04:16 AM   #3
Mikendebbie
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Tomncindy - if you take it out I would love to have a blow-by-blow description. I tried to take mine out to run a new direct coax for a dish tailgater connection. I got the front covers off and removed the 4 face screws but evidently mine is in the rough opening so tight I could not pull it out...and I was pulling with all I could muster. I thought there must be some other screws. It would not budge. Not sure what I should try next.
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