we have a 2018 Montana 3950BR. the electric fireplace is a Titan Flame WF-48s. it simply quit working. Dead. power source is fine, unit is getting power on mother board, switch checks ok. Dead. cannot find anything about replacement parts or any other info online?
I did some searching and other than a burnt connection somewhere in the wiring, I also found a suggestion that indicated the unit might stop working if the batteries in the remote were bad. You might just pull the unit out and look for a burnt wire or something else obvious. There are also people who have cats and have found a large amount of hair that caused the unit to shut down, and when cleaned out, started working again. Parts are available here: https://www.trekwood.com/products/11...WFRPL-EF-Black
Bob & Becky
2012 Chevy 2500HD D/A CC 4WD
Tomncindy - if you take it out I would love to have a blow-by-blow description. I tried to take mine out to run a new direct coax for a dish tailgater connection. I got the front covers off and removed the 4 face screws but evidently mine is in the rough opening so tight I could not pull it out...and I was pulling with all I could muster. I thought there must be some other screws. It would not budge. Not sure what I should try next.
Mikendebbie Austin TX - Aggie '77
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Three cute Aussies Gus+Fern+Jimmy