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Old 11-13-2006, 01:14 PM   #1
Doug and Anita
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Join Date: Mar 2005
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water softener

I have recently purchased a travelsoft water softener from CW. It is the RV1200 model and has worked well for about 3 weeks but now needs to be backwashed and the directions do not make sense to me. When I remove the plastic cap ,as instructed, it tells me to connect a water hose but it has a male connection just like the faucet connection. Am I missing something here. I know there are no dumb questions but this sure feels like one. Please give me some better instruction. Is there any help out here?
 
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Old 11-13-2006, 01:28 PM   #2
JimF
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Did you try looking it up on their website or call their customer service folks. Sounds like a good question to me. If they can give you a fix please pass it along, I'm looking at one also.
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Old 11-13-2006, 02:28 PM   #3
Countryfolks
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I think they want you to connect the hose to the filter to clean it and the housing before loading it with the salt.

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