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Old 03-08-2012, 05:41 AM   #1
stiles watson
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They disappointed me.

La Crosse Technologies make a nice little 4" X 3.75" digital thermometer to adhere to the outside of your window. It lets you read it through the glass. It records the high and low of the day and auto resets. Runs off a AAA battery. It is weather resistant, but not weather proof.

It rained here hard and the screen went blank, so I took it apart to dry it to get it going again. I have done it before. However, this time I managed to break the tiny thermistor wires at the solder point. I emailed La Crosse asking for the site on their circuit board to re-solder the wires. They refused to tell me saying that it was proprietary information. Further they sent me a phone number for ordering a new unit.

I got out the magnifier and figured it out, re-soldered the wires and shazam, it works like new. I then sent them an email expressing my ire and disappointment with their public relations destroying customer service protocol. As far as I am concerned, it would be like Maytag selling you a washing machine and telling you to buy a new one because the drive belt broke.
 
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Old 03-08-2012, 05:45 AM   #2
southern thunder
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I agree.
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Old 03-08-2012, 07:18 AM   #3
BB_TX
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Seems something sold to be used outside should be weather proof in the first place instead of just weather resistant.
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Old 03-08-2012, 08:37 AM   #4
Bill-N-Donna
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We use one of the atomic clocks which re-sets itself every night whenever it picks up the signal from Colorado. I placed the sensor unit for the outside thermometer in the pin box. I attached it using Velcro in such a way that most of it is not touching the pin box frame itself. This seems to work well for us.

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Old 03-08-2012, 11:59 AM   #5
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Way to go Stiles, you are your own warranty in this case.
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Old 03-09-2012, 01:31 AM   #6
stiles watson
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We have 2 atomic clocks with one being a weather station too. One exterior module is in the main storage bay attached by Velcro and the other in the front bay. They work well. Dianna wanted the outdoor reading to be really handy for her, so it is positioned on the window right by her recliner.

Although the others are very visible for me, her limited vision would require her to move closer to the clocks to see the temperature reading. Why do we have 2 atomic clocks? The first one we had stopped working, so I bought a new one on sale. I started messing with the old one and it started working, so.......Dianna retired from NASA where double redundancy is the game of the day.
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Old 03-09-2012, 04:13 AM   #7
Weldon
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I am with BB TX.
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