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Old 07-01-2021, 06:04 PM   #1
Jay Bird
Montana Master
Join Date: Feb 2007
Location: Fayetteville
Posts: 2,303
M.O.C. #6831
National Rally Keystone Service Technicians


Keystone will have service technicians at the fairground September 7-10 (4 days) to perform repair services. The Keystone Service Management Team will contact you by cell phone to set up an appointment date and time.

No appointment dates and times will be posted on this thread.

Your name will be posted here to let you know I have received the information needed and I have placed you on the contact sheet to be sent to Keystone. This post was developed for planning purposes, to get people registered.

From Keystone

2021 Rally Technician Visit Tips

When you sign up, you may enter 2 items ONLY.

These 2 items must be Field Repairable items.

Field Repairable Items are items that can be made within 10 to 15 minutes and do not require specialty tools or shop related equipment.

The Techs will advise you if the item is not Field Repairable and will do their best to assist you with scheduling the repair at some point after the Rally.

Because of the limited time that the Techs will be at the Fairgrounds, it is especially important that you are near by the Fairgrounds so that you do not risk missing your opportunity.

The Technicians will make every effort to reschedule if you missed your opportunity, but if time runs out you will miss out!

Out of respect to your fellow MOC members, please list 2 field repair items only.

Thank you,
Keystone RV Service Shop

Please read the following carefully and submit the following requested information on this post by 27 Aug 2021


Arrival Date:

VIN# Last 8: (This is located on the data sheet on your Montana)

Site #" (You may not know this at the time you respond. No worry I will take care of this)


Item #1: (Please list the 2 items you want to have repaired)

Item #2:

Your place on the list does not constitute the order in which you will be seen.

Some of you may not want to put your cell number in a response to this post. I understand. You can send me a PM with your information. This is important for coordination between you and the Service Management Team.

Again the suspense for this information is 27 Aug 2021

All Information received and posted

1. Kevin Moody
2. Charles Evans
3. Robert Hardin
4. Ron Lichtenberg
5. Steve Gossage
6. Paul Kelpe
7. Jim Abernathy
8. Bill Landin
9. Jim Schlee
10. Mike Schilling
11. Sandi Hubbard
12. Steve Bischoff
13. Les Simpson
14. Vernon & Bobi Gay
15. William Brewer
16. John Walker
17 Ron Ames
18. Arthur & Margaret Minor
19. Tom & Lisa Schultz
20. Andy Stritmatter
21. Dennis Ziegler
22. Terry Robbins
23. Jim Fischer
24. Al Harmon
25. Tammy Barr Adams
26. Monty Parks
27. Beth & Dan Crute
28. Rick Jones
29. Fred Augustin
30. John & Gayle Devall-Artfuldodger
31. Allen Cook
32. Tom Hill
33. William Van Nuys
34. Thomas Lance
35. Frank & Chris Sweeney
36. Wayne Nehring
37. Chris Pavka
38. Bernard Arellano
39. Emil & Linde Jeeninga
40. Sam & Marcia Davies
42. Brian & Cindy Stevens
43. Jed & Kaye Darby
44. Terry Emerick
45. John Darwin
46. Dennis Peterson
47. Brenda & George Tyson
48. Ralph & Sydney Hollingshead
49. Blake Sheppard
50. Joe Wainscott
51. Paul Skinner
52.Charles Jacobson
53. Jeffrey Lawrence
54. Steven Hetzel
55. Richard Dube
56. Terry & Jill Vroegindewey
57. Jerry Thorsell
58. Mark & Caryn Loveless
59. Doug & Veta Carey
60. Herbert Teigland
61. Edward Scott Zenonian
62. Dan Huhn
63. Jim & Carrie Doege
64. Sam Ponte
65. Ray Gries
66. Robert Hill
67. Woody & Linda Wooderson
68. Ken Hermes
69. Deanna Wolfe
70. Ed & Jan Hoffman
71. Glen Butler
72. Ed Dewitt
73. Walt Johnson
74. Debbie & Joe Vess
75. Keith & Debbie Watson
76. Jen & RK Smith
77. John & Barbara Church
78. Tracy & Patty McBride
79. James Bergeron
80. Paul & Janice Holbrook
81. Stephen Steimel
82. Anna Ottinger
83. Glen Moutinho
84. Michele Ladd
85. Glenn Strom
86. Lee & Denise Forman
87. Gary & Teri Henningsen
88. Mark Watkins
89. Mike & Vicki Black
90. Scott Odgen
91. Ahti Isolethto
92. Stephen Williams
93. Ron Chapin
94. Bill Turner
95. Frank Tietgens
96. Ron & Rhonda Marlin
97. Roger & Pam Jernigan
98. Bob Feyerabend
99. Terry Amos
100.David Brugger
101.Karl & Linda Cloherty
102.Terry Voorhees
103.Alan & Jan Colley
104.Sidney & Cindy Hammonds
105.Dan Groth
106. Gary Foote & Jennifer Hrebik
107.Joe Daladino
108.James Betrand
109. David & Sherrill Herman
110.George Person
111. Ken & Pam Cuddeback
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Old 07-01-2021, 06:31 PM   #2
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Join Date: Sep 2019
Location: Rattan
Posts: 58
M.O.C. #24936
Kevin Moody
site unknown
Furnace inop - fan runs all the time - will lite for 5 seconds, goes out, will relight for 5 seconds and goes out again

Kevin & Pat Moody
2020 Montana 3701LK, Legacy Package, Satellite, Solar, Generator, 2019 Ford F350 Dually, BD5F Trailer Saver, 12' Trailer with Kayak Rack, Polaris General XP 4 1000
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Old 07-01-2021, 07:27 PM   #3
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Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
Robert Laforest ( bad99ram) 18650
Sept 7th
Site unknown
Cell 906 204 4756
1 . awning adjust back arm keeps creeping out
2. Bedroom slide adjust. Chattering coming in
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Old 07-01-2021, 09:00 PM   #4
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Join Date: Apr 2016
Location: Franklin
Posts: 102
M.O.C. #18461
NAME: Robert Hardin

Arrival Date: Sep 7, 2021

VIN# Last 8: J4703133

Site #

Cell: 6159731661

Item #1: High Point Microwave causing circuit breaker to pop

Item #2:
Tow Vehicle: 2016 GMC DenaliHD 3500 DRW, CC, LB, Trailer Saver TS3 Air Ride Hitch
5th Wheel: 2018 Montana 3921FB (Legacy), MORryde Independent Suspension, Kodiak Disc Brakes, MORryde Rubber Pin Box, 17.5 Wheels with Goodyear G114 Tires
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Old 07-01-2021, 09:54 PM   #5
Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,457
M.O.C. #7560
Tech Visit

Name: Ron Lichtenberg

Arrival Date: September 7, 2021

Vin # (Last 8): D4702367

Site#: Unknown at present time

Cell Number: 402-670-8756

Item #1: Microwave convection part not working

Item #2: Steps (ladder) to roof on rear of unit missing bottom two steps
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Old 07-02-2021, 04:27 AM   #6
Established Member
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Join Date: Aug 2019
Location: Wooster
Posts: 17
M.O.C. #24728
Name: Steve Gossage
Arrival Date: September 8th
VIN: JA742021
Site: ?
Cell: 330-201-5321
Item 1: Fix TV antenna (Will not turn)
Item 2: Adjust slide out cables
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Old 07-02-2021, 06:33 AM   #7
Montana Master
Join Date: Dec 2004
Location: Omaha
Posts: 2,018
M.O.C. #2780
NAME: Paul Kelpe

Arrival Date: sept 7

VIN# Last 8: E4700073

Site #" not known

Cell: 402-659-2574

Item #1: Ignitor for stove top not working.

Item #2:
Paul and Jan Kelpe
2014 Big Sky 3150RL
2015 GMC Denali, Duramax/Allison
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Old 07-02-2021, 06:39 AM   #8
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Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 953
M.O.C. #13909
NAME: Jim Abernathy

Arrival Date: sept 7

VIN# Last 8: E4701198

Site #" not known

Cell: 919-302-6691

Item #1: Entry door binding hinges.
Item #2:
Jim & Martha Abernathy
2014 Montana 3402RL Level UP, Sailun S637's, TST 507, Renergy 100W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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Old 07-02-2021, 07:03 AM   #9
Bill 'n Marlyn
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Join Date: Feb 2019
Location: Polk City
Posts: 28
M.O.C. #23502
NAME: Bill Landin

Arrival Date: 7 Sept 21

VIN# Last 8: F4702546

Site #: Unknown

Cell: (443) 900-7686

Item #1: Check Winegard Sensar antenna. Cranks up and rotates, but sits at an odd angle and seems wobbly up there.

Item: #2: Check and adjust slide cable tensions.

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Old 07-02-2021, 07:06 AM   #10
Montana Master
Join Date: Oct 2004
Location: Grand Blanc
Posts: 845
M.O.C. #2216
NAME: Jim Schlee

Arrival Date: 9/6/21

VIN# B4701347

Site # N/A yet

Cell: 810-701-4710

Item #1: Shore power cord insulation separating

Item #2: Living room slide needs adjusting
Jim & Bev
2011 3465 SA
2015 GMC Sierra 3500HD Duramax Crew Cab
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Old 07-02-2021, 08:21 AM   #11
Established Member
Join Date: Jun 2017
Location: Grand Ledge
Posts: 32
M.O.C. #19959
Name: Mike Schilling

Arrival date: September 8,2021

VIN# J4700238

Site#. Unknown

CELL#. 517-627-7567

Item #1. Right rear hydraulic jacks slide down when trailer is in storage.

Item #2. High pointe oven doesn’t heat hot enough.
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Old 07-02-2021, 08:47 AM   #12
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Join Date: Jun 2021
Location: Stedman
Posts: 9
M.O.C. #28964
NAME: Sandi Hubbard

Arrival Date: September 7

VIN# Last 8: EA710010

Site #

Cell: (252) 399-9165 Sandi (910) 624-6997 David

Item #1: Awning is not retracting properly. Tarp does not wrap correctly and awning does not seat properly.

Item #2: Screw under carpet in bedroom.
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Old 07-02-2021, 12:27 PM   #13
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Join Date: Mar 2017
Location: Winchester
Posts: 812
M.O.C. #19514
Name: Astrid and Robin Bierworth

Arriving September 8

Cell: 613-774-2119

Item 1: ground control 3.0 LCI electronic levelling jack error, right rear jack not extending, reset process attempted and not working, front jacks work fine, won’t auto level, get error message

Item 2: handles on shower doors keep falling off

VIN: HA741469

2017 High Country 305RL
2015 Ford F-250 Super Duty
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Old 07-02-2021, 01:51 PM   #14
Established Member
Join Date: Nov 2018
Location: Haymarket
Posts: 49
M.O.C. #23101
Brenda and George Tyson.
Arriving Sept 8
Cell 703-273-2114
1. Awning separating from coach
2. Thinking on this one
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Old 07-02-2021, 02:04 PM   #15
Ram Montana High Country
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Join Date: Jun 2017
Posts: 1,489
M.O.C. #19944

Arrival Date: Sep 7, 2021

VIN# Last 8: LA741555

Site #TBD

Cell: 936.239.6543

Item #1: Middle step up to RD is loose and feeling like it will collapse

Item #2:Shower/bathroom floor extremely squeaky
RAM 16' DRW 3500 Crew LB / 2020 373RD HC
MOPEKA Tank Monitor / Furrion Side&Rear Cameras
Slide Toppers / EMS-HW50C / Sailun 85's
3rd AC / Dometic 320
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Old 07-02-2021, 04:52 PM   #16
Established Member
Join Date: Mar 2021
Location: Maryville
Posts: 21
M.O.C. #28391
Vernon & Bobi Gay

ARRIVE: September 7th.

DEPART: September 16th.

SITE: Unknown

CELL # 813 765 9809

VIN: (last 8) M4700003


1. The lights on the large awning are sagging and not
attached in several places.

2. Suburban oven door has no tension which
allows the door to fall to the floor if not held up with
one hand. Will not return to tight closed position.
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Old 07-02-2021, 05:38 PM   #17
Jay Bird
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Join Date: Feb 2007
Location: Fayetteville
Posts: 2,303
M.O.C. #6831
Brenda and George Tyson. Hi Guys, I need your the last 8 of your VIN to add you to the list. Thanks,
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Old 07-02-2021, 05:51 PM   #18
Established Member
Join Date: Mar 2021
Location: Maryville
Posts: 21
M.O.C. #28391
Hi George,
Not sure your post was intended for me or not?
I did include the last 8 of my vin.
Here it is again: M4700003
2021 Montana Legacy 3913 FB.
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Old 07-02-2021, 06:07 PM   #19
Jay Bird
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Join Date: Feb 2007
Location: Fayetteville
Posts: 2,303
M.O.C. #6831
Vernon, sorry about the mix up. That note was for Brenda and George Tyson. You are good to go. Thanks
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Old 07-02-2021, 06:15 PM   #20
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Location: Maryville
Posts: 21
M.O.C. #28391
Thank you George,
Happy Fouth!
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