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Old 10-07-2019, 02:02 PM   #1
Hamlej
Seasoned Camper
 
Join Date: Sep 2018
Location: Prescott
Posts: 82
M.O.C. #22749
Thank You Keystone.

Took a ride back to Goshen Indiana today to pick up our Montana. Keystone asked us to leave it with them after the rally for some needed major repairs. I must say after the frustration of having repairs done through our dealer, this was like a breath of fresh air. From the moment we dropped it off to the moment we picked it up Keystone treated me like a valued customer. Not only did they explain in detail how the repairs would be done they kept me in the loop with email updates. It was a labor intensive repair with removal of front cap, kitchen slide and partial passengers side wall to address the wall flex issue. Hats off to Darrell, Julie and their crew for a job well done. Keystone also stepped up and replaced the worn tires on my rear axle with new Sailun tires and rims after Dexter replaced the rear axle at the rally.
 
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Old 10-07-2019, 04:03 PM   #2
waynemoore
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Join Date: Jul 2010
Location: Lake Havasu City AZ.
Posts: 1,811
M.O.C. #10552
That’s what we want to hear. Good work Keystone.
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Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
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Old 10-07-2019, 04:03 PM   #3
waynemoore
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M.O.C. #10552
That’s what we want to hear. Good work Keystone.
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Wayne and Ann Moore
2015 Ford F-350 King Ranch
Firestone air bags, bed saver.
Add 40 GAL tank in bed.
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Old 10-07-2019, 04:58 PM   #4
1retired06
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Join Date: Feb 2012
Location: Lake Gaston
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M.O.C. #12156
Great to see positive good news feedback
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