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06-14-2020, 08:36 AM
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#1
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New Member
Join Date: Jun 2020
Location: Monroe
Posts: 4
M.O.C. #26457
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Broken window
When traveling to the NC mountains last week, a rear half roll out window shattered. Can anyone advise if I can order directly from Keystone or will I have to pay the middle man and order from a RV dealership?
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06-14-2020, 08:47 AM
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#2
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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We went thru our dealer. Frameless window. Took two weeks from order to arrival. One hour to install. Had to replace entire window. Didn't try any other options, ie glass repair shop, direct to manufacturer,etc. I have never been successful trying to order anything direct from Keystone, not their business plan.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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06-14-2020, 09:10 AM
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#3
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New Member
Join Date: Jun 2020
Location: Monroe
Posts: 4
M.O.C. #26457
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Quote:
Originally Posted by 1retired06
We went thru our dealer. Frameless window. Took two weeks from order to arrival. One hour to install. Had to replace entire window. Didn't try any other options, ie glass repair shop, direct to manufacturer,etc. I have never been successful trying to order anything direct from Keystone, not their business plan.
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Appreciate your input, was the full replacement window pricey?
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06-14-2020, 09:24 AM
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#4
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Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,657
M.O.C. #9969
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You might try Tira in Elkhart, they are the parts supplier for our SOB that's now under Keystone.
I ordered a replacement window a couple of years ago from them. Biggest problem is the shipping cost, almost equal to the window cost, but replacement simple with two people.
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Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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06-14-2020, 09:47 AM
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#5
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New Member
Join Date: Jun 2020
Location: Monroe
Posts: 4
M.O.C. #26457
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Appreciate your input, calling tomorrow for pricing.
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06-14-2020, 10:20 AM
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#6
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,356
M.O.C. #4831
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If I remember correctly, there was someone on here who had the glass replaced by a local glass shop. Do a Search and hopefully you find it (or the member who had it done sees this).
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Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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06-14-2020, 10:21 AM
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#7
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New Member
Join Date: Jun 2020
Location: Monroe
Posts: 4
M.O.C. #26457
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Great, thanks!
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06-14-2020, 11:26 AM
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#8
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Seasoned Camper
Join Date: Oct 2018
Location: Princeton
Posts: 77
M.O.C. #22801
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window
yes our side window (15 1/4 x 24 1/8)cost $302 & we had to take out & put back.25 mins..local sacto window place or they take out for $75
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