Key TV Antenna Booster

[R & S Woodie]

Just purchased 2019 Monty 3931FB last Monday with a new standard Key TV Antenna Booster outlet installed on Monty from Keystone.

Hooked up DirecTV DVR in living - both DirecTV channels and local worked.
Hooked up second DirecTV DVR in bedroom - both DirecTV channels and local worked.
Went back to living and non working DVR or local so redid set-up and all worked again.
Went back to bedroom and DVR and locals no longer worked so redid set-up and then all worked.
As soon as we turn one on it seems to kick the other TV settings out.
If we run wire directly from Satellite to each TV, (not through Key TV Antenna Booster) no problem but when we run through the Key TV Antenna Booster it keeps losing settings.

Any ideas of what is causing problem. Getting pretty aggravating having to redo set-up very time we turn TV on.

[Rondo]

Since I do not have the Key TV Antenna Booster on our 2013 unit I can't give you much help but if it were me, I would check to see if there is any info or book on the antenna in the paper work you got from Keystone when you purchased the unit; all Keystone Customer Service and ask them about it or contact the OEM manufacturer of the antenna booster customer service and see what they have to say. I would probably contact the OEM manufacturer first if you can find the number for them if I cannot find any booklet concerning the booster. Maybe someone that has a new unit will come along and give you better info. Let us know what you come up with.

[greenportbeach]

Originally Posted by Rondo

Since I do not have the Key TV Antenna Booster on our 2013 unit I can't give you much help but if it were me, I would check to see if there is any info or book on the antenna in the paper work you got from Keystone when you purchased the unit; all Keystone Customer Service and ask them about it or contact the OEM manufacturer of the antenna booster customer service and see what they have to say. I would probably contact the OEM manufacturer first if you can find the number for them if I cannot find any booklet concerning the booster. Maybe someone that has a new unit will come along and give you better info. Let us know what you come up with.

We just purchased a 2020 Montana with the KeyTV box. Absolutely does not work to get digital air channels without unplugging the cable from the outside at the water cabinet. Camping World sent me one page of information that they receive on the system with new campers....no help at all. The Forums show that sometimes if the whole KeyTV box is replaced, it will begin to work. The service tech that looked at mine saw a wire that was exposed and has now ordered a new box. NO ONE seems to have a manual or any paperwork on this new system that has been installed since 2018. If I do get any answers I will definitely post it here so that we all can benefit.

[jeffba]

You are on the bleeding edge here. At the Fall Rally Key TV was touted as the fix for their number call by volume- Sat TV.
Sounds like they have fixed it for folks who only have 1 receiver.

Also it may be helpful if you post which type of antenna you are using

[K2mtnman]

Purchased a new 2019 Montana 5th wheel and was excited to use the new KeyTV hookup for my DISH satellite. It doesn't seem to work. Here is what I have accomplished so far:

1- attached satellite coax to SAT on KeyTV located in the outside of the camper
2- attached cable from behind tv to DISH receiver and then HDMI from receiver to TV
3- turned on both TV and receiver and set TV settings to point to the correct HDMI port
4- DISH could not locate any satellites or just timed out
5- called DISH and they never heard about KeyTV even though Keystone claims that it is supported
6- DISH rep had me run a cable through the front door and directly to receiver and everything worked fine.
7- contacted Keystone directly and after many emails and text messages the conclusion is that you should not use a cable longer then 10'.

My camper is 14' tall.

Any thoughts or ideas.my wife keeps tripping over the cable running through the kitchen.

[AZ Traveler]

Originally Posted by K2mtnman

Purchased a new 2019 Montana 5th wheel and was excited to use the new KeyTV hookup for my DISH satellite. It doesn't seem to work. Here is what I have accomplished so far:

1- attached satellite coax to SAT on KeyTV located in the outside of the camper
2- attached cable from behind tv to DISH receiver and then HDMI from receiver to TV
3- turned on both TV and receiver and set TV settings to point to the correct HDMI port
4- DISH could not locate any satellites or just timed out
5- called DISH and they never heard about KeyTV even though Keystone claims that it is supported
6- DISH rep had me run a cable through the front door and directly to receiver and everything worked fine.
7- contacted Keystone directly and after many emails and text messages the conclusion is that you should not use a cable longer then 10'.

My camper is 14' tall.

Any thoughts or ideas.my wife keeps tripping over the cable running through the kitchen.

Not familiar with the Key TV. Dish will work with 25 ft of cable and I have used longer a few times to get away from trees. I do recommend a dedicated cable for the Dish. I ran mine behind the fireplace out to the outside TV where I hook up the antenna. Other have put a connector in the side or bottom of a slide. You put hopper in your text - a 211 or Wally are the recommended receivers for outdoor use.

[K2mtnman]

Thanks for the reply. I was thinking the same by putting in a dedicated line for the DISH connection through a connection port on the slide.



I wish the KeyTV worked as advertised then I would not have to go through all of this.


Happy Holidays.

[JHenry]

KeyTV uses a single uninterrupted coax line from the “box” to each TV (color coded coax) No splitters, boosters, or other impediments between the incoming sources of content and each TV location.

[John and Barbara]

Originally Posted by K2mtnman

Purchased a new 2019 Montana 5th wheel and was excited to use the new KeyTV hookup for my DISH satellite. It doesn't seem to work. Here is what I have accomplished so far:

1- attached satellite coax to SAT on KeyTV located in the outside of the camper
2- attached cable from behind tv to DISH receiver and then HDMI from receiver to TV
3- turned on both TV and receiver and set TV settings to point to the correct HDMI port
4- DISH could not locate any satellites or just timed out
5- called DISH and they never heard about KeyTV even though Keystone claims that it is supported
6- DISH rep had me run a cable through the front door and directly to receiver and everything worked fine.
7- contacted Keystone directly and after many emails and text messages the conclusion is that you should not use a cable longer then 10'.

My camper is 14' tall.

Any thoughts or ideas.my wife keeps tripping over the cable running through the kitchen.

I followed the same steps as you with the same result. I have a pathway X2 dish and Wally receiver. I'll try to run separate Coax to living room TV for now, perhaps a fix will come along later. Thanks for the input.

[Drifter409]

Happy to say that the keytv worked great on our 2019 3811ms,as compared to the 3950 br we traded in could never get our dish tv to work thru the wall plates, did the cable out the window trick for six months, btw we use a 25ft coax between tailgater and main, i really think they do not check out the system before it rolls off assembly, we had our dealer show us that the sys worked before we closed our contract.

[JHenry]

One receiver is correct at any TV, that is to say you can have multiple receivers (one per TV) in the coach but only one on at a time. That is not a shortcoming of the KeyTV but of the actual portable dish itself (very long technical reasons). If one has a larger DirectTV SWM system there is a workaround available to have 4 receivers on at a time controlling 4 separate contents. If you need more help there is a nice quick start guide in the new coaches. Let me know if I can help

[Dmcgrew]

Check all of the cable connections and assure that they are connected as marked. Remove any oem connectors and splitters and throw away, replace with quality connectors and splitters. In my 2014 3402 I found all of the cables were connected wrong, connectors and splitters of such poor quality, I even found most connections were loose resulting in no signal getting to the tv. I can now run 100' cables to dish sat and can put it anywhere and still get great picture with no problem. My Sat dish is a pathway X1

[K2mtnman]

Thanks for the reply.

My unit is equipped with the new "KeyTV" and there are no splitters and I checked the cables to make sure they are tight.

I just believe that the unit needs to be replaced but the dealer still thinks that there is an amplifier next to a plug in the bedroom. I tried to tell them that the KeyTV unit eliminates the need for the amplifiers and takes care of reading the signal and routing to the proper channel.

I'm stuck here

Any others out there that are experiencing issues with their KeyTV unit?

[Sluboater]

Originally Posted by K2mtnman

Thanks for the reply.

My unit is equipped with the new "KeyTV" and there are no splitters and I checked the cables to make sure they are tight.

I just believe that the unit needs to be replaced but the dealer still thinks that there is an amplifier next to a plug in the bedroom. I tried to tell them that the KeyTV unit eliminates the need for the amplifiers and takes care of reading the signal and routing to the proper channel.

I'm stuck here

Any others out there that are experiencing issues with their KeyTV unit?

I have a new Montana High Country. Our TV reception on cable is grainy. I changed cable to the Key TV plug with blue light and from other plug to TV. Get all the channels and no improvement. On my Grand Design there was a button to turn off booster. I will probably wire direct to the TV if we can’t figure this out.

[greenportbeach]

http://www.montanaowners.com/forums/...hp?do=cat&id=3

Here are the books on the KeyTV system

[greenportbeach]

Did you ever get your KeyTV system working? Camping World has been here 3 times, working on the 4th time today. Have replaced the KeyTV box and the antenna. Now they are starting to work on replacing the connectors and then will hard wire the antenna to the TV and bypass the coax cable running through the camper. If we then get clear channels, they will have to replace all the coax cable in the camper .

[R & S Woodie]

I am new to this site. Unfortunately I posted a lengthy reply this morning but it has not appeared. Any ideas why?

Summarizing, we contacted Keystone Customer Service multiple times and each time there was a promise of a reply - did not happen. Keystone said it would not work on Dish - we told them we had DirecTV. Last contact said it would only work with SWM - Keystone gave no information of what that is or what equipment would be required to work with their Key TV Booster.

We have done extensive research with DirecTV and Winegard. We found SWM is Singe Wire Multiswitch which requires your Satellite and Receiver to both be SWM compatable . Most RVs don't have this type of equipment because it is also HD.

Winegard has a splitter that "may" make it work with non-SWM, $125, but no promise. Winegard sees no difference between Dish or DirecTV in this matter.

FYI - our Key TV Booster is in wet bay. We have no amplifier in Bedroom.

We do not want to change our mobile satellite and both receivers to SWM equipment with HD at this time. Our solution, put an A/B coaxial cable switch on each TV and switch back and forth to whichever TV we want to watch - but both will not work at same time. This saves re-programing every time you go from one TV to the other.

Sadly Keystone has provided no phone support, literature or contact information regarding what equipment is required to use with Key TV Booster. If you like, feel free to contact us directly to relay all we have learned on this. Good Luck

[TennTom]

Originally Posted by R & S Woodie

I am new to this site. Unfortunately I posted a lengthy reply this morning but it has not appeared. Any ideas why?

It may have timed out. For long posts it's better to use notepad, word or something like and then copy/paste into a post. That's what I do when I know it's going to be a long post.

[Carl n Susan]

Always interested in learning something new, I Googled "KeyTV" (and variants) and all I could find is some funky antenna for OTA broadcasts. Does anyone have a link or reference for this new "improvement" by the technology giant old world craftsmen??

[Fish]

I haven't seen anything like that so I guess the 2019 High Country doesn't have it.
I have a winegard pathwayx2 and sometimes the living room and the bedroom tv's get into a shoving match. I've learned how to avoid that by shutting one off while the other updates or even to the point of unplugging one. I can't watch 2 shows on different satellites with the winegard.


When/if I get to Florida this year and set up my tripod dish that problem should go away.