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10-24-2012, 04:12 AM
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#1
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Montana Master
Join Date: Jun 2006
Location: Madison
Posts: 1,239
M.O.C. #5906
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Finally!
It only took fifteen years to convince Bonnie that full timing was for us, Then it only took six more years to sell the stick house. Then another three months of living in a twelve foot living quarters horse trailer while we waited for our unit to be built. Now FINALLY our Montana Big Sky 3700RL is here. We took posession on Monday.
We told the dealership about a month ago that before we would sign for acceptance that we would go through one of the MOC PDI's. We did not specify which one. We actually started through the PDI as the service tech was demonstating all of the systems to us. His "tour" of the unit covered more than 3/4's of the items on the PDI. We covered the rest after he finished his part. There was nothing of any major consequence to be repaired after the PDI.
The service tech went on to mention some pitfalls to watch out for. One was the leveling system. Nothing wrong with the system per se, but some people have tried to level in uneven ground where the jacks have run out of travel. He suggested carrying some wooden blocks. Another was the awning adjustment, watch that you don't lower it to the point that it interferes with the door opening and closing.
After we had accepted, next came the "walletectomy". That took less than 10 minutes. The dealer had removed every warrenty card from the pile of papers and manuals, filled them out and mailed them in for us. They got all of the information to call the South Dakota motor vehicle people to expedite our title and tags. They pointed out and highlighted Keystone's phone number to call to find a dealer if necessary as we travel around the country. They then took an extra step of adding that if we don't get the help we need from either Keystone or another dealer, to give them a call to step in and help.
We shopped several dealers and asked many questions before deciding on where we purchased. We think we made the right decision by choosing Town & Country RV in Clyde, Ohio. By the way they had the best price of all that we looked at. No, they are not paying me to say this, but I do know when I have a good feeling about something.
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10-24-2012, 04:18 AM
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#2
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Montana Master
Join Date: Sep 2003
Location: Forestville
Posts: 6,025
M.O.C. #496
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Congratulations on your new home and also for finding a first class dealer. Enjoy your travels.
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10-24-2012, 05:02 AM
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#3
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Congratulations on your new rig, may it help you make many wonderful memories together. We hope to see you down the road. Also thanks for sharing the location of another wonderful dealer!
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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10-24-2012, 05:37 AM
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#4
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Montana Master
Join Date: Feb 2004
Location: Pahrump
Posts: 2,523
M.O.C. #1081
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Congrats on the new camper. Wish you many safe and enjoyable miles with it. Now get out there and do some traveling!!! 
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10-24-2012, 05:44 AM
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#5
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Montana Master
Join Date: Mar 2010
Location: Land O Lakes
Posts: 2,783
M.O.C. #10246
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Sounds like another happy Montana owner...congraulations!
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10-24-2012, 05:51 AM
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#6
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Montana Fan
Join Date: Aug 2010
Location: Garland
Posts: 450
M.O.C. #10688
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Congratulations, it is always good to hear of dealers who understand the value of service!
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10-24-2012, 05:59 AM
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#7
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Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
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Congrats, and great to hear of your good experiences with your dealer. Wishing for you many years of safe and happy traveling!!!
__________________
Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax
2017/3721RL/Legacy Pkg./Pressure-Pro 
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10-24-2012, 06:16 AM
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#8
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Montana Master
Join Date: Jun 2004
Location: Benson
Posts: 3,121
M.O.C. #1658
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Congratulations on your new Montana, it sounds as though you found a very good dealer. Are you headed west now to join us at the "Circling of the Montanas" in Quartzsite?
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10-24-2012, 07:54 AM
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#9
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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Glad to hear everything worked out for you and you got a good deal you are happy with as well as a good dealer. Sadly, our experience was 180 degrees opposite of yours.
Best of luck!
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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10-24-2012, 08:04 AM
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#10
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Congratulations on a great rig and dealer! Sounds very much like my dealer, Northgate RV, Ringgold, GA. And I don't have a financial interest in them either.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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10-24-2012, 09:28 AM
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#11
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Montana Master
Join Date: Sep 2010
Location: Topsham
Posts: 904
M.O.C. #10761
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Congratulations on your Big Sky. Sounds like your dealer is customer oriented and cares. You don't alway find that.
Wish the two of you many years of happy travels and make some wonderful memories too.
Safe travels....
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10-24-2012, 10:02 AM
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#12
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Montana Master
Join Date: Aug 2010
Location: Washington Coast
Posts: 2,688
M.O.C. #10696
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Congrats and Happy trails!!! glad to hear you got a good dealer we got the same good service at Tacoma RV up here in Washington
__________________
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10-24-2012, 01:22 PM
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#13
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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Love the 3700, wish I had one.
Lynwood
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10-24-2012, 01:57 PM
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#14
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Montana Master
Join Date: Jan 2009
Location: Vermontville
Posts: 1,129
M.O.C. #9045
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Congrats on the new rig and the new lifestyle. Now the real fun begins!!
Dave
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10-26-2012, 04:40 AM
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#15
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Montana Fan
Join Date: Jun 2012
Location: Grand Ledge
Posts: 417
M.O.C. #12618
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Congrats, sounds like your well on your way to a new and great lifestyle. Finding the right dealer is very important. When we bought our Monty in Florida last year, we went to the IRA and paid cash for the whole deal. The dealership did NOT know how to handle the paper work. They said, the Bank always does all this for us when they finance. It took us 9 days of nonsense to get everything done, plates on the unit, and everything completed. Needless to say, wouldn't go back there for anything at all in the RV world. Happy Trails, Steve and Susie
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10-26-2012, 04:59 AM
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#16
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Montana Master
Join Date: Sep 2004
Location: sioux falls
Posts: 1,835
M.O.C. #2121
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Congratulations and many happy travels!
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Linear Mode
