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Old 03-01-2014, 02:43 AM   #1
jfaberna
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Join Date: Nov 2013
Location: Willow Spring, NC
Posts: 992
M.O.C. #13909
Sometimes a Service Surprise can be a good thing

We were camping in Florida near Hook and started having Zone 2 A/C problems that's I've discussed on the MOC. I thought about how great it would be if I could just swing by Camping World in Fayetteville, NC on the way home. So Hook called his service buddy there and he told me to stop by and they'd see what they could do and maybe at least diagnose what part to order. I got there an hour before closing and was planning on camping on the lot until the next morning for them to take a quick look at it. They told me to just back it up to a bay door with 50A plug and they'd look at it then. They quickly guessed it was a bad connector and too many of them on the sensor line so they wanted to just connect the sensor to the board directly, but they needed more time, so they said to camp right there at the bay door. The next morning while they were fixing the connector on the A/C I got them to install 3 vent fan covers, plus found a bunch of stuff I couldn't live without that I didn't know existed before I came in.

A very pleasant experience. Thanks to Hook for making the call and to the CW service folks for their working me in.
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2014 Montana 3402RL Level UP, Sailun S637's, TST 507, 500W solar
2014 Ram 3500 Laramie® 4x2 diesel dually crew-cab 3.73 axle, Reese R20
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