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04-07-2009, 01:52 PM
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#1
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Montana Master
Join Date: Jul 2006
Location: Olahoma City
Posts: 1,219
M.O.C. #6054
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B&W Hitch Help!
I need some help from my fellow B&W Hitch owners. I noticed today the top part of the hitch is moving more from side to side more than I remember it moving before.
If you have this hitch can you please look to see if the gas strut is attached at the base by a bolt going up into the strut. I could have just not noticed this before but if there is a bolt which goes up into the botom of the strut from the hitch head base I have busted my hitch.
I was traveling west in parts of Texas and Oklahoma on Sunday with some fierce north(side) wind. I am wondering if the rough road and side wind cause the bolt to bust where it goes into the strut.
Thanks in advance!
Phil
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04-07-2009, 02:45 PM
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#2
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Montana Master
Join Date: Oct 2006
Location: Arroyo Grande
Posts: 504
M.O.C. #6460
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Okie Guy, I had the same thing happen, I called the phone number on the hitch. They sent me a new shock absorber at no charge. Call them, they are very helpful. I did have to remove the pivot bolt to replace it. Bill
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04-07-2009, 03:12 PM
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#3
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Montana Master
Join Date: Jul 2006
Location: Olahoma City
Posts: 1,219
M.O.C. #6054
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Thanks Bill,
I am at work and just noticed this when I came back from lunch. I thought something was awry but just wanted to make sure before we take off next week.
Thanks for your help!
Phil
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04-07-2009, 03:30 PM
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#4
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Montana Master
Join Date: Sep 2004
Location: Leona
Posts: 6,382
M.O.C. #2059
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For some reason, I am not getting what the problem was/is. I have the B&W. Inquiring minds want to know.
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04-07-2009, 04:01 PM
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#5
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Montana Master
Join Date: Oct 2006
Location: Arroyo Grande
Posts: 504
M.O.C. #6460
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Okie Guy, I can see no danger involved if you continue to use it. The gas strut only keeps the plate level.
Stiles, on the right side of the hitch there is a small gas strut. The bolt that mounts the bottom of the strut broke on mine.
Bill
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04-08-2009, 04:29 PM
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#6
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Montana Master
Join Date: Jul 2006
Location: Olahoma City
Posts: 1,219
M.O.C. #6054
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I called B&W this morning. Man are they some friendly people. He told me he has a new strut and bolt on the way to my house. I am so glad I went with their hitch.
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04-12-2009, 05:08 AM
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#7
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Montana Master
Join Date: Jul 2006
Location: Olahoma City
Posts: 1,219
M.O.C. #6054
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Update...
The day after I talked to Chad on the phone the new part was at my house when I came home from work. It took about 10 minutes and I had the new strut installed. What a great company B&W is to deal with.
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