Not the same issue since our's is hydraulic, but we took our unit in after the Rally when it was new for what we thought was a minor problem. They had to remove the slide and do a number of things. It was a top flight job and I'm glad we took it to them and not a dealer. You should be able to pick it up with confidence.
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
2017 3500 Dodge Maxi DRW 4X4, Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, etc.