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Sorry to hear of your bad experience. We've had three incidents with our trailers over the years that involved towing the truck with the trailer. Once on a bridge ramp in Portland Oregon, once on a freeway ramp in loss Vegas Nevada and the last one about 40 miles north of Pahrump Nevada (out in the middle of nowhere and in all three situations we had excellent service from AAA. In fact in Las Vegas they recommended a service place for my truck that had us back on the road that afternoon. Around 11;00 am my fuel transfer pump on my diesel failed. Of course the replacement was different so they had to do some rewiring (it was an upgrade)and they had us on the road by 5:15. Also the part from Dodge didn't show up till 3:00. So I don't know if it was the area you were in or what but I know they could and do much better than what happened to you. I think I would email the supervisor of that area to relay your concerns because it never should have happened to you.
Bob
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