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Old 05-25-2015, 12:11 PM   #1
Dam Worker
Montana Master
 
Join Date: Mar 2015
Location: West Richland
Posts: 1,253
M.O.C. #17164
Dealership Frustrations

I reported this here as I originally had it under camping trips.
Well I am down from very mad to just really bummed out. I went to the dealer last Tuesday after work to pick up our 3160 RL LE. Of course they forgot to have it outside the lot and ready for me. So much for advance scheduling. Lucky I had called on my way to make sure it was ready, which it was not. They did get it out for me to pick it up without service being there. That part was nice.

We loaded up the rig Tuesday night so we could leave Wednesday after lunch.
We were just ready to take off and I was making my last walk around before leaving. That is when I noticed the big gash in my front end cap. You can probably guess who I called upon finding it. Of course my dealer knew about it and just thought that I had been notified of the little incident. I let him know that of course I had not been notified. He implied it was no big deal as their techs had happened to notice some paint blemishes in the front cap and had already talked to Keystone about fixing it. You know some touch up paint at a local body shop. My guess is that somebody on their forklift hit the edge of my unit with the mast as they were going around the front of it.
Has anybody else had to get something like this repaired. I am not happy with a brand new unit needing body work and paint.

Tom & Lynne Marty
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