Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Montana Owners Club - Keystone Montana 5th Wheel Forum > MOC Technical Forums > Montana Problems, Problem Solving & Technical Help
Click Here to Login

Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-13-2018, 08:02 AM   #1
Sac Colorado
Established Member
 
Join Date: Oct 2017
Location: Fort Collins
Posts: 18
M.O.C. #20706
Dometic awning won't retract flush

Hi,

I have a 2013 Montana 3100RL. Last night I retracted the awning and the front support arm wouldn't go flush with the outside sidewall. The back arm is ~1/2" from the sidewall (top to bottom) but the front arm is about 1+" gap at the top. I don't think it's catching on anything - I got up on a ladder and could push it flush but it wouldn't stay that way. Nothing looks bent and I'm pretty sure that it has been flush in the past. I did loosen the black knobs before retracting. Any ideas would be helpful. Thank you, Sean
 
Sac Colorado is offline   Reply With Quote
Old 06-13-2018, 08:34 AM   #2
jcurtis934
Montana Master
 
Join Date: Sep 2013
Location: Pensacola (mail forward service)
Posts: 3,194
M.O.C. #13740
My arms on my montana do not sit tight against the side of the rv either and both are a little different in where they are when retracted. Been this way for long time and no issues yet. My guess is that this varies from install to install across all the keystone products.
__________________
2012 F350 6.7 L dually, 2013 3800RE with 6 pt leveling, Sumitomo 17.5" load range h tires, Samsung 18 cu ft residential fridge, 8k Morryde I.S. with disc brakes. Full timing since 2012.
jcurtis934 is offline   Reply With Quote
Old 06-13-2018, 09:12 AM   #3
Carl n Susan
Site Team
 
Carl n Susan's Avatar
 
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 6,319
M.O.C. #4831
This is not terribly uncommon and is relatively easy to fix. Flapping and bouncing in the wind eventually causes the end of the awning to slide a little in the track on the roller. Then when it is retracted, it rolls up slightly crooked pulling the arms off center with the wall support bracket.

It takes me more time to figure out which way the awning has slid than to correct it. I *THINK* (don't trust this with out checking) that when rolled up, the exposed end of the awning (not covered by the rest of the rolled up material) is the part that has to be moved towards the rest of the rolled up awning mass (clear as mud eh?). Moving the awning in the slot is done by getting on a ladder on the side of the awning end which you want the material to move towards. Grab the awning material by the hanging flap and end of the material and pull towards you while bracing your body against the awning arm. A little movement is usually what is required. Roll it up and check how well it worked. Readjust as necessary. I put a felt tip marker line on the roller where the end of the material should be once it is aligned for next time.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB

Carl n Susan is offline   Reply With Quote
Old 06-13-2018, 09:12 AM   #4
Sac Colorado
Established Member
 
Join Date: Oct 2017
Location: Fort Collins
Posts: 18
M.O.C. #20706
Thanks curtis934! My only concern is I don't think that my issue was that way at installation. I believe the front arm has been flush in the past with about 1/2" to the sidewall from top to bottom.
Sac Colorado is offline   Reply With Quote
Old 06-13-2018, 09:21 AM   #5
BuilderBob
Montana Master
 
BuilderBob's Avatar
 
Join Date: Sep 2017
Location: Tacoma
Posts: 1,568
M.O.C. #20475
Try and do what carl said I just had to do that on mine last week we were in some heave winds up in the mountains!
__________________
Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
BuilderBob is offline   Reply With Quote
Old 06-13-2018, 12:10 PM   #6
richfaa
Montana Master
 
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
What Carl Said.
richfaa is offline   Reply With Quote
Old 06-13-2018, 01:10 PM   #7
jeffba
Montana Master
 
Join Date: Oct 2017
Location: Bastrop
Posts: 2,814
M.O.C. #20753
What Susan told Carl to do.
__________________
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW
Poke super lignum unum et diem
jeffba is offline   Reply With Quote
Old 06-13-2018, 02:42 PM   #8
Susan not Carl
Established Member
 
Join Date: Jun 2008
Location: Carmichael
Posts: 20
M.O.C. #8592
Quote:
Originally Posted by jeffba View Post
What Susan told Carl to do.
He doesn't or wouldn't listen to me anyway.
Susan not Carl is offline   Reply With Quote
Old 06-13-2018, 03:46 PM   #9
Sac Colorado
Established Member
 
Join Date: Oct 2017
Location: Fort Collins
Posts: 18
M.O.C. #20706
Carl - thank you for your response and solution. I think I did it right because both arms are now completely flush. I pulled the awning material on the cylinder (a way from the RV side). It looks like the awning is threaded through a couple of channels in the motorized cylinder. I pulled the awning toward the back of the RV BUT it didn't hardly seem to move at all in the channel (I'm not sure if there are any screws to remove - but I didn't remove any). Put the awning back in and both support arms are completely flush again.
Sac Colorado is offline   Reply With Quote
Old 06-13-2018, 07:11 PM   #10
Carl n Susan
Site Team
 
Carl n Susan's Avatar
 
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 6,319
M.O.C. #4831
Quote:
Originally Posted by Sac Colorado View Post
Carl - thank you for your response and solution. I think I did it right because both arms are now completely flush. I pulled the awning material on the cylinder (a way from the RV side). It looks like the awning is threaded through a couple of channels in the motorized cylinder. I pulled the awning toward the back of the RV BUT it didn't hardly seem to move at all in the channel (I'm not sure if there are any screws to remove - but I didn't remove any). Put the awning back in and both support arms are completely flush again.
Great!! Just to clarify, there are no screws holding the fabric in place on the roller and you usually don't need to slide it very much (depending on how out of whack it is). A 1/4" makes a lot of difference.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB

Carl n Susan is offline   Reply With Quote
Old 08-24-2020, 07:02 AM   #11
RMcNeal
Montana Master
 
RMcNeal's Avatar
 
Join Date: Oct 2019
Location: Jacksonville
Posts: 1,681
M.O.C. #25165
Following...Now having same problem as well as the awning pulling away from the outside wall in 3 places. In shop for warranty repair now.
Not sure if the rolling up crooked caused the awning to pull away from wall across the top or the other way around.
__________________
Robert & Diana McNeal
2019 Montana Legacy 3791RD 20th Anniversary Edition
2014 F350 4x4 6.7L SRW
RMcNeal is offline   Reply With Quote
Old 08-24-2020, 07:17 AM   #12
DutchmenSport
Montana Master
 
DutchmenSport's Avatar
 
Join Date: Oct 2018
Location: Anderson
Posts: 1,699
M.O.C. #22835
Two travel trailers ago, I had a similar problem and it was an on-going problem, but it was an easy fix.

Basically, what's happened is your awning is simply not square to the trailer, so when it rolls up, the closer to the end of rolling up, the greater the off-square is attempting to push the arms (from the roller) out of square.

Solution: either on the roller end or the end attached to the trailer simply needs to be slid in the track to make the awning square to the trailer again.

Making it square to the awning roller will not solve the problem, it might even make it worse. So, slide the awning in the track until it lines up square to the trailer. Now, if you have a set screw in the track, screw both ends back down again. But, in time, the awning will shift again and the arms will be out of align again when you roll up the awning.

I used a carpenter square on the side of the trailer against the extended awning. I got pretty good after a while knowing exactly where to reposition the awning. I found it much easier to slide it on the trailer side, than on the roller side, because the roller has 2 grooves to slide in.

And yes, it does require some "muscle" so tug and pull that awning to get it to move in that groove. There's probably nothing wrong with your awning arms.

Good luck.
__________________
To plant a garden is to believe in tomorrow.
2019 Montana High Country 375FL
2014 Chevy Silverado Duramax, 6.6L Dually
DutchmenSport is offline   Reply With Quote
Old 08-24-2020, 07:23 AM   #13
RMcNeal
Montana Master
 
RMcNeal's Avatar
 
Join Date: Oct 2019
Location: Jacksonville
Posts: 1,681
M.O.C. #25165
Thanks, DutchmenSport. I recently noticed it rolling up crooked and was searching for a fix and found this thread. Incidentally, I also noticed on our last outing that the end that attaches to the outside of the trailer across the top is pulling off the wall. DW noticed it first as the LED lights were wavy when looking down the wall, but she never said anything. I noticed it when rain started running down the wall between the awning and wall. There are currently 3 gaps pulled away about 1/2 to 3/4 inch from wall and about 12 inches in length, one near each end and one in the middle closer to the front. I have it in for warranty work now, so hopefully it gets fixed. Not a lot of faith in CW service.
__________________
Robert & Diana McNeal
2019 Montana Legacy 3791RD 20th Anniversary Edition
2014 F350 4x4 6.7L SRW
RMcNeal is offline   Reply With Quote
Old 08-24-2020, 09:43 AM   #14
prndl
Montana Master
 
prndl's Avatar
 
Join Date: Apr 2017
Location: 1000 oaks
Posts: 895
M.O.C. #19630
Quote:
Originally Posted by RMcNeal View Post
Thanks, DutchmenSport. I recently noticed it rolling up crooked and was searching for a fix and found this thread. Incidentally, I also noticed on our last outing that the end that attaches to the outside of the trailer across the top is pulling off the wall. DW noticed it first as the LED lights were wavy when looking down the wall, but she never said anything. I noticed it when rain started running down the wall between the awning and wall. There are currently 3 gaps pulled away about 1/2 to 3/4 inch from wall and about 12 inches in length, one near each end and one in the middle closer to the front. I have it in for warranty work now, so hopefully it gets fixed. Not a lot of faith in CW service.
And the CW Tech said to himself:"All I need is gobs of silicone caulk and some BIGGER screws, yeah, that's the ticket"
__________________
2011 2955RL Reese Sidewinder 5th Airborne
2014 RAM 2500 CD Demco Recon Hitch
4X4 Crew Cab/Short Bed
prndl is offline   Reply With Quote
Old 08-25-2020, 04:57 PM   #15
beeje
Montana Master
 
beeje's Avatar
 
Join Date: Oct 2015
Location: westminster md
Posts: 2,269
M.O.C. #17894
Quote:
Originally Posted by prndl View Post
And the CW Tech said to himself:"All I need is gobs of silicone caulk and some BIGGER screws, yeah, that's the ticket"
Then cover that with clear gorilla tape. Done
__________________
2018 Chevy 3500 LTZ Dually Diesel 4x4 CCLB
2011 Montana 3455 SA. 6 point level up. Disc brakes. Curt Q24 Hitch. 5 step glow steps
Progressive EMS. Valterra tank valves. Sailun G637 tires. ARP fridge control. All led lighting. Mor Ryde IS
beeje is offline   Reply With Quote
Old 08-25-2020, 06:07 PM   #16
R.S.O'Donnell
Montana Master
 
Join Date: Feb 2020
Location: USA
Posts: 524
M.O.C. #25842
Quote:
Originally Posted by RMcNeal View Post
Following...Now having same problem as well as the awning pulling away from the outside wall in 3 places. In shop for warranty repair now.
Not sure if the rolling up crooked caused the awning to pull away from wall across the top or the other way around.
Our two month old 3121rl had the front awning rail pulling away at either end. Almost none of the screws were going through the predrilled holes in the rail and the ones those that were.... were stripped out. I replaced those screws with one size up stainless and drilled new holes through the rail in-between and installed screws in them and hand tightened everything. It's sucked up nice and tight now.

We're full timers so doing it myself was the path of least resistance.
R.S.O'Donnell is offline   Reply With Quote
Old 08-18-2022, 04:27 PM   #17
Todd & Mary
Seasoned Camper
 
Join Date: Apr 2021
Location: Brownsville
Posts: 66
M.O.C. #28634
Thanks for the thread!

My 2021 3761FL just came down with the awning arm not flush with the wall Syndrome. I was at a loss because I knew it rolled up flush before. Thanks for saving me a trip to the shop. I think I can get this myself! You guys are all the best!!!
__________________
2021 Montana 3761FL w/res fridge, 6-100ah LIFPO batteries & 1700 watts of solar panels w/ multiplus II inverter and 30amp DC to DC charger from truck
Sir Pulls alot! 2019 6.7 diesel F350 DRW with Banks derringer
and 4"exhaust, airlift bags, 25,000lb. B & W Companion hitch 14k Winch
Todd & Mary is offline   Reply With Quote
Old 08-18-2022, 05:14 PM   #18
wed
Montana Fan
 
wed's Avatar
 
Join Date: Feb 2008
Location: woodstock
Posts: 324
M.O.C. #8174
Put it out check to see if anything is in the track
__________________
Ed
Montana Master
Woodstock Ga
2020 3931 FB Legacy
wed is offline   Reply With Quote
Old 08-22-2022, 07:47 PM   #19
Todd & Mary
Seasoned Camper
 
Join Date: Apr 2021
Location: Brownsville
Posts: 66
M.O.C. #28634
Got it, finally!

It is not indicative which way to move the awning in the roller track. I had it and the last small adjustment and it slid all the way to the end of the roller UGH! So I had to start all over again, finally got it so the arms will close completely and marked the location on the roller with a sharpie for future reference. Thanks for all the help on this link.
Todd
__________________
2021 Montana 3761FL w/res fridge, 6-100ah LIFPO batteries & 1700 watts of solar panels w/ multiplus II inverter and 30amp DC to DC charger from truck
Sir Pulls alot! 2019 6.7 diesel F350 DRW with Banks derringer
and 4"exhaust, airlift bags, 25,000lb. B & W Companion hitch 14k Winch
Todd & Mary is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Montana RV, Keystone RV Company or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 08:18 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2022, vBulletin Solutions, Inc.