Deteriorating Thomas Payne theater chairs and tri-fold sofa

[John McLean]

We have a 2019 331RL Montana HC and the fabric on these items is starting to crack, split and come apart right before our eyes. We bought our unit new from ODW with a 6 year extended warranty.

Wondering if any others on this forum have experienced similar issues and what were your end results. Did your warranty cover ANYTHING?

[Mikendebbie]

Lots of threads about the failing pleather. Try the search feature for other threads.

I don't recall that anyone here has tried to use a warranty claim to replace the chairs and sofa...perhaps someone has and I missed it.

I believe this comes down to a "wear and tear" issue. Most warranty companies run away from "wear and tear" issues - but I have no experience with warranties.

This is what I have read about this issue...I believe the peeling pleather was an issue for the entire RV industry/all makes for about 10 years...luxury motorhomes, nice fifth wheels and travel trailers. The adhesive holding holding the outer fabric to the backing fabric evidently failed. Some RV manufacturers warranted the fabric for a short time and replaced the item - but I don't think the fabric supplier stepped up to the plate and made the customers whole on this. I think they were hoping this issue would fade into the horizon with time. The majority of folks on this forum buy new chairs with better quality fabric or real leather.

[John McLean]

Thank you for your reply.

[Kyle and Lisa]

Just bought a new loveseat/recliner thru camping world and a lot of research - $768.00 with shipping. Ours started peeling because of using a electric heating pad for extended periods of time. We had it for 6 years with full time use.

[jeffba]

check with your extended warranty to see if they cover it. I would bet against it.

We got ours replaced under warranty. tehy started spitting after a year. I have since replaced them with recliners from a furniture store