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04-07-2006, 08:52 AM
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#1
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Montana Master
Join Date: Jan 2006
Location: Grove City
Posts: 1,357
M.O.C. #5192
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Dealer Ratings
What do you think about using this "thread" to post advice/observations/warnings/suggestions/praise/recommendations about Montana Dealers?
My thought is that we could have a good reference list for repair work, warranty or non-warranty in ANY part of the country, since these are mobile entities we are using.
Sometimes, it seems, we need work NOW and it would be nice to have a listing to search for recommended &/or non-recommended dealers in any area in which we happened to be. This would put all the posts in one place for easy access.
My hope would be that we would have at least as many positive posts as negative posts, so that this would be maximally useful, but only time would tell.
I don't have a Monty yet, but service all over N. America is one thing that is tops on my list when I get one, 'cause when you need it, you need it.
Scale of 0 to 10 ( 0=no good, 10=excellent) ![Smile](images/smilies/smile.gif)
Thanks.
Larry
Quote:
quote:We, the MOC Administrative Staff, think that although a forum dedicated to posting one's experiences, both good and bad, with dealers would be beneficial to our Members, guidelines are necessary to keep each thread true to its subject. As such, we have formulated the following guidelines:
- Post your personal experiences only without emotion, not opinions or hearsay.
- This is to be a reference thread only to simply state objective facts; it is not to be a conversational thread. Please address questions or comments directly to the poster by email or private message.
- Names of individual dealers' management/personnel will not be included in negative comments.
The MOC Administrative Staff reserves the right to edit or delete part or all of any post that, in our opinion, does not fit within these guidelines.
We appreciate the Membership's cooperation in following these guidelines.
Best regards,
the MOC Administrator
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04-07-2006, 09:05 AM
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#2
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Montana Fan
Join Date: Feb 2005
Location: Riverside
Posts: 223
M.O.C. #3237
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Sounds good, I'll start things off.
Mike Thompson's RV in Colton, Ca.
Scale of 1-10, 10 being excellent.
Sales experience: 8
Warranty Service experience: 0 (that's zero, zip, nada)
TFAEBM, (the facts as experienced by me)
Ken
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04-15-2006, 07:07 PM
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#3
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Seasoned Camper
Join Date: Nov 2016
Location: Big Sky
Posts: 98
M.O.C. #1
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Quote:
quote:We, the MOC Administrative Staff, think that although a forum dedicated to posting one's experiences, both good and bad, with dealers would be beneficial to our Members, guidelines are necessary to keep each thread true to its subject. As such, we have formulated the following guidelines:
- Post your personal experiences only without emotion, not opinions or hearsay.
- This is to be a reference thread only to simply state objective facts; it is not to be a conversational thread. Please address questions or comments directly to the poster by email or private message.
- Names of individual dealers' management/personnel will not be included in negative comments.
The MOC Administrative Staff reserves the right to edit or delete part or all of any post that, in our opinion, does not fit within these guidelines.
We appreciate the Membership's cooperation in following these guidelines.
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04-16-2006, 06:47 AM
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#4
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Town & Country Rv, Clyde, Ohio
Sales Experience 10
Pre-PDI and PDI 10 They did everything I asked them to do without question and never charged me a dime more than the original quote for the camper.
Warranty Service Experience, Not used yet.
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04-16-2006, 10:48 AM
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#5
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Montana Fan
Join Date: Apr 2005
Location: Spokane Vallley
Posts: 268
M.O.C. #3532
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Blue Crick RV
Spokane, WA (Airway Heights)
Service - 10 They have been excellent. Could not ask for a better dealer
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04-16-2006, 11:35 AM
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#6
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Montana Master
Join Date: Aug 2004
Location: Milford
Posts: 923
M.O.C. #1918
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RV Centeral, Sheldon, IA
sales = 10 I've brought three units from them. great to deal with
service = 10 they've been provided wonderful service
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04-16-2006, 04:24 PM
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#7
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Montana Master
Join Date: Jan 2004
Location: Down the Road
Posts: 5,627
M.O.C. #889
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I 2nd Lstierw's opinion
Blue Crick RV
Spokane, WA (Airway Heights)
Sales - 10+
Service - 10+ They have been excellent.
Had warranty and non-warranty work done, suggest them to anyone traveling through.
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04-17-2006, 04:38 AM
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#8
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Seasoned Camper
Join Date: Sep 2005
Location: Abingdon
Posts: 75
M.O.C. #4626
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Beckley's Camping Center Thurmont, MD
Sales: Great experience I give them a '10'
Service Facility: Nicest I've seen. I give it a '10' http://www.beckleysrvs.com/services/indexset.htm
Service manager: I give him a '3'
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04-17-2006, 01:26 PM
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#9
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New Member
Join Date: Nov 2004
Location:
Posts: 5
M.O.C. #2327
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Purchased 05 2955 Monty July 05 from Mike Thompson in Colton, California.
Sales 1-10, 8
Service 1-10, 0 Expearinced damage and major theft with no responce.
other than a police report.
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04-17-2006, 01:28 PM
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#10
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Montana Fan
Join Date: Nov 2003
Location: williamsport
Posts: 252
M.O.C. #680
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Beckleys Camping Center, Thurmont,Md.Sales, I give them a 7, great price and easy to deal with. no hassles.Service at first a 2,slow and things not fixed ;after getting keystone involved a 8,service facilty a 10.Service manager a 3.After warranty service-will do it myself.
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04-17-2006, 05:48 PM
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#11
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Montana Master
Join Date: Aug 2005
Location:
Posts: 540
M.O.C. #4483
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Bodily RV
Meridian, Idaho
Sales... Don't know
Service...10
Note: Have an appointment next week 04/26/06 to work on remote thermostat problem and a few small cosmetic things. I hope I still have the same opinion when I get it back.
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04-17-2006, 06:40 PM
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#12
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Montana Master
Join Date: Aug 2004
Location: Cedar Rapids
Posts: 4,876
M.O.C. #1944
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Ketelsen's RV in Hiawatha, IA. I'd rate them 10 on both sales and service.
Orv
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04-18-2006, 05:46 PM
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#13
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Montana Master
Join Date: Feb 2004
Location: Cumming
Posts: 2,820
M.O.C. #919
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Camper City, Buford, Georgia
Sales/Purchase Experience - 10
Service Dept. - 10 (I've only had minor problems that were addressed quickly.)
Parts Department - 10
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04-19-2006, 03:56 PM
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#14
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Montana Master
Join Date: Aug 2004
Location: Livermore
Posts: 5,148
M.O.C. #1920
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We have purchased two RV's from Rollin On RV in Schererville, Indiana. It is a family owned dealership that handles Keystone and Forest River products among others.
Sales - 10 Their first offer was far better than any other dealer.
Service - 10 They have fixed every issue the first time and did several other courtesy items for us as well. Sadat is the service manager and at least one MOC member works there.
In my opinion, the dealer can mean the difference between an RV manufacturer being considered great or lousy. Rollin On will sell me my next RV as well - in about six years.
__________________
Ron and Terrie Ames - MOC #1920/KF0NTA
2021Montana 3230CK Super Solar Legacy Package
2021 Ram 3500 Laramie Longhorn, BIM Charging
4x4, SRW, LB, Crew Cab, Pullrite 3900 Hitch
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04-19-2006, 04:52 PM
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#15
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Montana Master
Join Date: Sep 2004
Location: sioux falls
Posts: 1,835
M.O.C. #2121
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Traveler's RV, Reno, NV
Warranty Service - Excellent even though we did not purchase unit there.
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04-20-2006, 03:35 PM
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#16
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Montana Master
Join Date: Mar 2003
Location: Tipton
Posts: 3,646
M.O.C. #191
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Lloyd Bridges, Chelsea Michigan
Sales, 9 close to 10
Service before they got their check: 6.5
service after they got their check: 2
PLEASE NOTE: we purchased almost 3 years ago. Have not been back, so, cannot report on current service. 3 years is a long time, it could be better, it could be worse.
Will we buy from them again, probably not. Will we have them service our rig, nope.
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04-20-2006, 04:33 PM
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#17
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Montana Master
Join Date: Nov 2002
Location: Eureka
Posts: 1,490
M.O.C. #2
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04-24-2006, 07:57 PM
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#18
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Montana Master
Join Date: Jan 2005
Location:
Posts: 2,232
M.O.C. #2975
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Del Camino Longmont CO.
I will give them a 10. On doing warranty service. We didn't buy from them. They have been great to us. Also a 10 on getting work done quick, and a 10 in customer service. A 10 in knowledge and experience too.
![Big Grin](images/smilies/biggrin.gif)
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04-25-2006, 07:20 AM
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#19
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Montana Fan
Join Date: Oct 2004
Location: Highland
Posts: 231
M.O.C. #2149
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Meyers RV, Calidonia NY
Sales 10
Service 9
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04-25-2006, 07:21 AM
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#20
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Montana Fan
Join Date: Oct 2004
Location: Highland
Posts: 231
M.O.C. #2149
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Calidonia is only service now!
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