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12-07-2017, 11:26 AM
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#1
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Seasoned Camper
Join Date: Nov 2017
Location: Tampa
Posts: 79
M.O.C. #20882
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Aawning motor leaks oil.
I read a article about a 2017 Montana having an issue with
oil leaking from awning motors. According to Ketstone, they are aware of the issue. They provided owners with a quick fix.
I was wondering if someone had heard if the 2018 has been fixed.
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12-07-2017, 12:24 PM
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#2
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Why would a 12 volt motor have oil in it!? Not likely.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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12-07-2017, 01:11 PM
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#3
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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I just read a article and its the slide out motors on the 2017 High country's leaking oil down on the slide out rubber roof causing problems with the rubber roofing.
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12-07-2017, 01:16 PM
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#4
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Quote:
Originally Posted by bad99ram
I just read a article and its the slide out motors on the 2017 High country's leaking oil down on the slide out rubber roof causing problems with the rubber roofing.
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12-07-2017, 02:04 PM
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#5
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Montana Master
Join Date: May 2005
Location: Fall Creek
Posts: 1,332
M.O.C. #3699
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???? mine is electric.
__________________
Bob and Nancy Kassl Fall Creek, Wisconsin
2015 Montana 3440RL Legacy Edition, G614's, Pressure Pro TPMS, Dish Tailgaters
2016 GMC Sierra Denali 3500 CC SRW, Iridium Metallic, Duramax Allison Transmission
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12-07-2017, 02:32 PM
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#6
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Quote:
Originally Posted by RKassl
???? mine is electric.
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On the High Country the slides are cable driven with the motor on the inside wall right above the slide out roof
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12-07-2017, 06:33 PM
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#7
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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There is a big difference between an awning and a slide out!
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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12-07-2017, 09:02 PM
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#8
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Seasoned Camper
Join Date: Nov 2017
Location: Tampa
Posts: 79
M.O.C. #20882
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Lol..Sorry I was meaning to say slide out.
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12-08-2017, 10:05 AM
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#9
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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It's not just High Country's that have electric slides. Many Montana's have at least one electric slide also.
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12-08-2017, 10:19 AM
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#10
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Quote:
Originally Posted by DQDick
It's not just High Country's that have electric slides. Many Montana's have at least one electric slide also.
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Cable Driven?
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12-08-2017, 05:38 PM
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#11
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Montana Master
Join Date: May 2011
Location: Hixson
Posts: 3,436
M.O.C. #11397
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Quote:
Originally Posted by bad99ram
Cable Driven?
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3 of our 5 are electric but no cables are visible. I haven't had the time to check them and see how they are driven yet.
__________________
2018.5 Montana 3791RD
Full Timers 9/1/2010 through 1/16/2020.
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08-07-2018, 06:02 PM
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#12
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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I have a 2018 high country. Yes the slide out motor do seep grease past the gaskets onto the slide out roof membrane. Causes it to bubble and detach. Keystone is providing a bandaid fix for it until your warranty expires, then it becomes your problem. Their fix is a drip pan and to use a heat gun to push the bubble back down. Problem started in 2017 with new Norco motors.
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08-07-2018, 06:59 PM
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#13
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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I totally agree with the drip pan is a BAND AID approach to this issue and it is designed to get your unit past warranty at which point it is as you say the owners problem.
Be advised that the GM of Keystone thinks this is an acceptable solution to the problem. I suppose from his viewpoint it is as it alleviates the companies liabilities or so HE thinks. I wonder what a judge would think in a class action lawsuit??? Perhaps this issue, issue with the collapsing AC ducts and problems with electric leveling systems should be wrapped up in one big package and handed back to Keystone as a class action lawsuit. Perhaps that would prompt so real solutions on their part and a recall of what is obviously faulty equipment??? Oddly enough just the mention of Class Action Lawsuit on this website has already prompted Keystone to contact me.
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
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08-07-2018, 07:00 PM
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#14
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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Quote:
Originally Posted by WeBeFulltime
Why would a 12 volt motor have oil in it!? Not likely.
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Its not actually the motor itself it is the gear box attached to it.
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
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08-07-2018, 09:03 PM
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#15
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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Yeah it's the actuator. I'm going down to the State Attorney General Office this week and file a complaint with the consumer protection bureau. That's my first step. The 12 month warranty states that defective parts are to be replaced. Drip pans are not replacements and you still have to wipe them out every now and then. I'm a disabled veteran and have to hire people to do these things. Had this issue never happened I wouldn't have to be paying another party to check all of this every 3 to 4 months according to the keystone service rep. So it's just time to elevate the issue and start getting other people involved.
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08-07-2018, 11:43 PM
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#16
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Montana Master
Join Date: May 2017
Location: South East NC
Posts: 1,768
M.O.C. #19865
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Just one more example of when Keystone can save a nickel or less on an item they do not test or investigate. They just buy the cheapest junk like they did with window blinds. As most do not use a new unit more than 4 weeks in the 1st year they most often win the warranty game.
__________________
John & Patty
2022 3855 BR
2019 Lariat F350 4X4 Dually
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08-13-2018, 10:21 PM
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#17
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Established Member
Join Date: Apr 2018
Location: Choctaw
Posts: 26
M.O.C. #21586
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After seeing the proposed repairs I filled out a report on Pissedconsumer.com and detailed what is happening with the RVs and the band aid fix that keystone wants to do. Pissedconsumer.com wants to do a Skype interview with me tomorrow to use in their other online forums. YouTube, Twitter, facebook, etc. I have all my notes ready.
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08-14-2018, 06:14 AM
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#18
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Montana Master
Join Date: Oct 2017
Location: Bee Branch
Posts: 2,620
M.O.C. #20693
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Quote:
Originally Posted by Foodgod1
After seeing the proposed repairs I filled out a report on Pissedconsumer.com and detailed what is happening with the RVs and the band aid fix that keystone wants to do. Pissedconsumer.com wants to do a Skype interview with me tomorrow to use in their other online forums. YouTube, Twitter, facebook, etc. I have all my notes ready.
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Glad to hear it! Only thing a major corporation hates worse than lawsuits is bad press! Maybe that will prompt ACTION on a real fix and recall
__________________
James & Irene Wilson
Bee Branch, AR.
2017 Ram 1 ton diesel duallyCrew Cab/Long Bed
2018 Montana High Country 381TH Garage Full of Toys
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08-14-2018, 01:40 PM
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#19
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Here is a photo of the newest fix. A built in drip tray. Just had a motor and gearbox replaced a few weeks ago
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08-14-2018, 02:30 PM
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#20
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Montana Master
Join Date: Sep 2017
Location: Tacoma
Posts: 1,567
M.O.C. #20475
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Quote:
Originally Posted by bad99ram
Here is a photo of the newest fix. A built in drip tray. Just had a motor and gearbox replaced a few weeks ago
Attachment 2097
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What happens when that joke of a tray gets full of oil and starts to leak all over the roof? that's a joke good thing mine don't leak yet!
__________________
Bob & Carol Washington St
2017 HC HM352RL 2018 Dodge 3500 laramie CC LB 4x4
Curt Q25 with puck system, Factory air bags
Happy Trails
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