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Old 07-02-2020, 11:42 AM   #21
RMcNeal
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Axle serial numbers are not on the list. Dodged a bullet on that one.
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Old 07-02-2020, 03:14 PM   #22
Mikendebbie
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Rotoflex

I have a Rotoflex pin box. Where do you find the model number?
There is a Lippert name plate on both sides but no model or serial number.
Also I think it says 19,000 on the front nose sticker.
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Old 07-03-2020, 11:13 AM   #23
gcarolus
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Letter

Quote:
Originally Posted by Charlie 3931fb View Post
Hey All,

I just received a letter from Keystone/Montana and there is a recall on my pin box saying that the rubber pad the they have between the pin and the plate is coming loose. They want us to take the unit in to the dealership for inspection of the pin box. Anybody get one of these "LOVE" letter's
Please post the letter.
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Old 07-03-2020, 09:20 PM   #24
Charlie 3931fb
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Originally Posted by gcarolus View Post
Please post the letter.
I would if there wasn't so much info that I don't want to share here. Addresses, vin number's ect. Then it will look like a letter I typed. Belive me I got one...
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Old 07-04-2020, 04:55 AM   #25
gcarolus
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Letter

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Originally Posted by Charlie 3931fb View Post
I would if there wasn't so much info that I don't want to share here. Addresses, vin number's ect. Then it will look like a letter I typed. Belive me I got one...
Checked with Lippert and Keystone and neither have issued a recall recently, concerned this might be a scam. Can you redact the letter and post it or PM me please. Or take a photo and crop out the address and VIN. Recalls are not important and Montana Owners need to know what this is about.
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Old 07-04-2020, 06:42 AM   #26
gcarolus
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Originally Posted by gcarolus View Post
Checked with Lippert and Keystone and neither have issued a recall recently, concerned this might be a scam. Can you redact the letter and post it or PM me please. Or take a photo and crop out the address and VIN. Recalls are not important and Montana Owners need to know what this is about.
Correction - recalls ARE important.
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Old 07-06-2020, 07:31 AM   #27
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Switched to Moryrde as well, no regrets. Was getting alot of pushing and shoving as we drove over hilly and bumpy roads. Moryde soulved all that. Well worth the extra money.
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Old 07-06-2020, 11:40 AM   #28
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We have a Road Armor on our FK. Time to do some research. Thanks for starting the thread.
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Old 07-06-2020, 03:21 PM   #29
Tom N OH
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I couldn't find anything on either Lippert's or Keystone's site about a recall on the Rotoflex. We've got a brand new 2019 that we just bought in March & haven't received anything yet. If we do, I'll gladly redact our personal information & post it here for all to see, unlike some others.
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Old 07-07-2020, 06:48 PM   #30
Charlie 3931fb
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its fixed I hope

Hey All,

Well we took the Montana in to get the pin boxed exchanged for the recall. They replaced it but with the same pin box model. I was told that I was going to be able to pick out my own pin box, and I could if I paid the difference. That might be what I heard but I don't think so. Anyway, they did replace the pin box and they showed me the problem. The new model pin box has the rubber pad glued to another sub-straight they glued to about 1/4 inch steel plate. Our's was cracked at the metal & rubber joint. But its done..
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Old 07-07-2020, 07:13 PM   #31
Ram Montana High Country
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Quote:
Originally Posted by Charlie 3931fb View Post
Hey All,

Well we took the Montana in to get the pin boxed exchanged for the recall. They replaced it but with the same pin box model. I was told that I was going to be able to pick out my own pin box, and I could if I paid the difference. That might be what I heard but I don't think so. Anyway, they did replace the pin box and they showed me the problem. The new model pin box has the rubber pad glued to another sub-straight they glued to about 1/4 inch steel plate. Our's was cracked at the metal & rubber joint. But its done..
could you make a copy of the letter, black out personal info and then post?
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Old 07-07-2020, 09:08 PM   #32
Charlie 3931fb
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Originally Posted by Ram Montana High Country View Post
could you make a copy of the letter, black out personal info and then post?
If I had a scanner or a way to upload it I would. Don't have that set up right now. It a letter from Keystone RV D.O.T. safety division.


Owner Relations and Customer Service
2425 Davis Drive
PO Box 2000
Goshen, IN 46527-2000
Phone (866) 425-4369

Talk to John or Thomas J.
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Old 07-08-2020, 08:00 AM   #33
dennis hogan
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Again thank you for the recall link. I will also be crawling under our rig.
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