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09-16-2020, 04:16 PM
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#1
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Montana Fan
Join Date: Jul 2020
Location: ladson,SC
Posts: 201
M.O.C. #26644
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SHOODY workmanship -see photos
The person who installed the radio in my NEW Montana High Country cut thewrong part of the wall . In so doing that it was necessary to cut away the
support beam....which left sharp edges that cut thru my wire and shorted out the radio.
I tell you this in case your radio is buzzing with a similar problem
SEE UPLOADED JPG FILE WITH PHOTOS
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09-16-2020, 06:32 PM
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#2
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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If I were you I'd discuss this with Keystone and at the very least make sure that picture is put in your file. Weakening a support stud on a rig that's going to suffer the shocks of today's roads is a problem in my opinion.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-16-2020, 06:58 PM
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#3
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Montana Master
Join Date: Mar 2020
Location: Lamesa
Posts: 621
M.O.C. #26010
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Quote:
Originally Posted by DQDick
If I were you I'd discuss this with Keystone and at the very least make sure that picture is put in your file. Weakening a support stud on a rig that's going to suffer the shocks of today's roads is a problem in my opinion.
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This is exactly right! I would certainly keep myself a copy of the pics but my dealer, and Keystone, would be fixing that stud - that is a problem about to happen if you're not lucky.
__________________
Danny and Susan wife of 55 years
2019 Ram Laramie 3500 6.4 4x4 CC 4.10 SRW
2020 Montana High Country 331RL
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09-16-2020, 09:47 PM
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#4
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Montana Master
Join Date: Mar 2015
Location: Gardnerville
Posts: 1,252
M.O.C. #17163
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Make them do a proper repair at no charge,...
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09-17-2020, 08:53 AM
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#5
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Seasoned Camper
Join Date: Dec 2018
Location: Hereford,AZ
Posts: 93
M.O.C. #23139
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Come on, shoddy rv quality build, whatever do you mean?!!!
__________________
2018 Ram 3500 Laramie Longhorn DRW, Aisin, 4:10, B&W 3600 Companion
2019 3121RL Montana 20th Anniversary Edition
Did you ever stop to think, and forgot to start again?
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09-17-2020, 06:09 PM
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#6
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Montana Fan
Join Date: Jul 2020
Location: ladson,SC
Posts: 201
M.O.C. #26644
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Their reply went from Customer service to East Caost Sales manager to Product manage and to Plant Manager.
Guess a few heads will shake (hope the trailer won't )
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09-17-2020, 08:08 PM
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#7
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Montana Master
Join Date: May 2019
Location: Alton
Posts: 2,695
M.O.C. #24086
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This morning I looked at ours with the morning dew still on. You can see where the wall studs are.
I'm afraid to take the speaker cover off...
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09-18-2020, 05:25 AM
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#8
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Montana Fan
Join Date: Jul 2020
Location: ladson,SC
Posts: 201
M.O.C. #26644
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The speakers come off easily with 4 screws and a razor blade around the edge scrapes away the sealant no problem taking it off but if you think there is a stud.... now is the time to fix it before it shorts out...
it's easy to do
Please post photos of what you see... And if indeed it turns out to be a stud... Email also to the production manager you see in my post
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09-18-2020, 09:53 AM
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#9
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Suspect Daryles knows how to remove the speaker. Suspect he is afraid of what he will find when he does.
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-18-2020, 04:42 PM
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#10
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Montana Fan
Join Date: Jul 2020
Location: ladson,SC
Posts: 201
M.O.C. #26644
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Yea ..but isn't better to find out in his time instead of at some camp ground .
It is not a question if it will happen to him it's more WHEN will it happen....hand writting is on the wall
FOOT NOTE..after taking out the 4 screws and razor blading around the speaker...you have to wedge it out a little at at time (use a butter knife) cause they use a clay like plumbers seal around the inside.
It you need more clay seal ( i did not i use rtv sealand around edges) it is sold at Lowes or Homo-depo in the weather stripping area of the store as a ROLL CAULKING.
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09-23-2020, 06:15 PM
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#11
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Montana Fan
Join Date: Jul 2020
Location: ladson,SC
Posts: 201
M.O.C. #26644
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Quote:
Originally Posted by Daryles
This morning I looked at ours with the morning dew still on. You can see where the wall studs are.
I'm afraid to take the speaker cover off...
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I saw your photos with the morning dew showing where the beams are...so i looked at mine early morn .....#$&*@B now my right speaker looks like it has a beam thru it and i'm 900 miles away from the house.... now i have to open and have a look see when i get back ..BEFORE i have trouble again
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