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09-27-2012, 03:18 PM
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#1
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Montana Fan
Join Date: Apr 2008
Location: Pittsburg
Posts: 117
M.O.C. #8384
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Spring Hanger Brakes/Good Sam says no
I had both back spring hangers brake. Right and left side. We all know why they brake and the fix. ( which I never got to ) My question I have the Good Sam Gold Plan "HA HA Today they denied Paying for the fix. Grinding off old weld and replacing with new hangers.Has any one with this insurance had the same problem. And did Good Sam pay or deny?[/b] What did they tell you or what did you tell them. Makes you so mad .You pay for years then somthing honestly breaks and they will not pay. Oh they did pay for Landing gear motor and gear box. they paid 140.00 of the 440.00 bill I paid 300.00 deductable OH this is on the same invoice claim as the Hangers.
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09-28-2012, 03:16 AM
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#2
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Montana Master
Join Date: Jul 2006
Location: K.C.
Posts: 11,731
M.O.C. #5980
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Appeal it. Tell them you are unhappy and inform them on how many members there are in your Forum and Montana Owners Club, and you started a thread explaining how worthless their insurance is.
Tell them you are going to fight this and they will get nothing but bad publicity from it.
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09-28-2012, 03:23 AM
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#3
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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X2 Nothing to lose
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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09-28-2012, 03:59 PM
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#4
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Montana Master
Join Date: Dec 2009
Location: Sebring
Posts: 3,659
M.O.C. #9969
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I would send an e-mail to Marcus (CEO Good Sam/Camping World) know, he's pushing all the Good Sam Services, like said above "What have you got to lose".
__________________
Michelle & Ann
2018 Chevy 3500HD High Country DRW 4X4 Crew Cab w/Duramax/Allison, Formally 2010 Montana 2955RL, Now Loaded 2016 SOB, Mor/ryde IS, Disc Brakes & Pin Box, Comfort Ride Hitch, Sailun 17.5 Tires.
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09-28-2012, 04:11 PM
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#5
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Montana Master
Join Date: Jul 2007
Location: Galena
Posts: 989
M.O.C. #7380
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I sent a letter to Marcus a few months back about bad service at Camping World NJ trying to get a second air in and never got a reply! Don't expect much help there. I was very disappointed. Never acknowledged the email.
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09-29-2012, 03:00 AM
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#6
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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I would also post it on the Good Sam Forum. Letters to Marcus are, in my opinion, a joke and are delivered right to the circular file. A long thread on their forum, however, sometimes works. Another thing to do just for fun is write a complaint to that column in the Good Sam Magazine that helps consumers with complaints against companies. Couldn't hurt and would be fun.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-29-2012, 08:03 AM
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#7
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Montana Master
Join Date: Aug 2007
Location: Waterford
Posts: 3,693
M.O.C. #7500
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Quote:
quote:Originally posted by DQDick
I would also post it on the Good Sam Forum. Letters to Marcus are, in my opinion, a joke and are delivered right to the circular file. A long thread on their forum, however, sometimes works. Another thing to do just for fun is write a complaint to that column in the Good Sam Magazine that helps consumers with complaints against companies. Couldn't hurt and would be fun.
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I'm with Dick on this. An email is easy to ignore. A public on the other hand isn't as easy to ignore. It's a very old but true saying, the squeaky wheel (bearing?) gets the grease!
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