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Old 07-25-2019, 08:19 PM   #21
DQDick
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Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
Richard Montgomery
Last 8 of VIN: H4703263
Arrival date 9/9
Phone # 620-767-2707

1. Wind driven rain floods the furnace and shorts it out. Hair dryer and paper towels are then required to get it to work again.
2. If we don't close the slide valves off when we level the rig the slides come completely out on their own.
 
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2017 3720 RL, and 2013 HC 343RL
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Old 07-25-2019, 08:19 PM   #22
jpkelpe
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Join Date: Dec 2004
Location: Omaha
Posts: 2,073
M.O.C. #2780
NAME: Paul Kelpe
VIN# E4700073
Site # pending
Arrival Date Sept 7
Cell # 402-659-2574
Item #1 Level up system front leg making squeaking noises and control pad not working well
Item #2 tie downs for chairs at back of coach are continuing to get rustier and one broke because of rust and carpet has large discoloration. Appears to have moisture coming in someplace.
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Old 07-25-2019, 08:38 PM   #23
Rondo
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Join Date: Aug 2007
Location: Omaha
Posts: 6,749
M.O.C. #7560
Service Tech

Name: Ron Lichtenberg
Vin # : D4702367
Site #: Unknown at present time
Date of Arrival: 9/4
Cell #: 402-670-8756
Item#1: Galley Gray tank leaking when getting close to full
Item #2: Curbside slideout making clunking noise and jumping when extending but mostly when retracting
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Old 07-25-2019, 08:54 PM   #24
Rangoon
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Join Date: May 2018
Location: Rockford
Posts: 49
M.O.C. #21851
Name: Paul Recker
Vin#: D4730012
Site# Unknown
Arrival Date: Sept. 11
Cell No: 616 634-2920
Item#1: Handle on Black tank does not close entirely. (We have very strong odors in the Master Bath when toilet is flushed, despite regular emptying and cleaning and use of odor control. Don't know if they are related).
Item#2: LR slide - used to close so that the closet door inside opened, now it blocks the door - does the slide need an adjustment?
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Old 07-25-2019, 09:20 PM   #25
bobbyhill4x4
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Location: Madison
Posts: 45
M.O.C. #22588
Resent, please let me know if you have the information,

Thanks
Robert & Kim Hill
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Old 07-25-2019, 09:29 PM   #26
bobbyhill4x4
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Join Date: Sep 2018
Location: Madison
Posts: 45
M.O.C. #22588
Updated

NAME: Robert Hill
VIN# JA742239
Site# Unknown
Arrival Date: 9 September
Cell Number: 7576427860
Item #1: Soft floor in kitchen/ possible storage area leak
Item #2: Awning separating from camper
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Old 07-26-2019, 05:55 AM   #27
Anthony T
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Join Date: Oct 2018
Location: Port Charlotte
Posts: 45
M.O.C. #22888
Name Anthony Tramontano
Vin#K4700974
Site# Unknown
Arrival Date Sept 9
Cell no. 941 586 3404
Item 1 cooktop not sitting flush with counter
Item 2 Slide topper to loose
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Old 07-26-2019, 06:50 AM   #28
Caniel
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Join Date: Apr 2018
Location: Arlington
Posts: 132
M.O.C. #21610
NAME: Daniel Lazenby
VIN# Last 8: AF730711
Site #" (You may not know this at the time you respond. No worry I will take care of this)
Arrival Date: 10 September
Cell Number: 703 822 1199
Item #1: Main coach slide started making strange noise when opening and closing.
Item #2:

Thank you
Daniel
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Old 07-26-2019, 06:58 AM   #29
butchandlinda
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Join Date: Jun 2015
Location: Edwardsville
Posts: 123
M.O.C. #17540
Name: Emil Jeeninga
Vin: J4702873
Site #: ??
Arrival Sep 9 evening
Cell #: 618-593-2656
Item 1 Black Water tank stack is clogged.
Item 2 pop up outlet on dining table not working
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Old 07-26-2019, 07:11 AM   #30
bullroc3
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Join Date: Apr 2007
Location: Harford
Posts: 948
M.O.C. #7122
NAME: John Michaels
VIN#: D4701937
Site#:
Arrival Date: Monday, September 9
Cell Number: 570-332-0103
Item #1: Bedroom slide cables need adjusting. They are sagging.
Item #2: Front level up jacks squeaking
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Old 07-26-2019, 09:56 AM   #31
Earl3721RL
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Join Date: Apr 2017
Location: Naples
Posts: 5
M.O.C. #19756
NAME: Larry Earl
VIN: G4701006
SITE: Unknown
ARRIVAL DATE: 11 Sep
CELL #: 540-819-6641
Item #1: Wet spot on underside of kitchen slide after rain.
Item #2: Side window in slide next to theater seats has leaked a few times during heavy rains.
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Old 07-26-2019, 10:18 AM   #32
dancinmon
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Join Date: Sep 2018
Location: Winona
Posts: 20
M.O.C. #22566
NAME: Dan Groth
VIN #: J4703518
Site #: Unknown
Arrival Date: 9/11
Cell Number: 507.429.7123
Item #1: Mirror on front black - needs replacing
Item #2: Jacks won't go up when cold

Thank you!
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Old 07-26-2019, 11:03 AM   #33
Former StClairSailor
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Join Date: Mar 2015
Location: Caledonia
Posts: 345
M.O.C. #17151
Name: John Pecha
VIN Number: H4701792
Arrival date: Sept 9th
Cell Number: Sent you a PM

Item 1: Door side living area slide topper lost tension

Item 2: When bedroom slide is out, light can be seen from underneath.

Thanks for coordinating this event again George. And, thanks to the Keystone technicians for all their time and efforts.
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Old 07-26-2019, 11:18 AM   #34
GO ARMY
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Join Date: Nov 2017
Location: Warren
Posts: 66
M.O.C. #20780
NAME: Bernard Arellano
VIN# H4703203
Site# Unknown
Arrival Date: 10 September
Cell Number: 443-910-6334
Item #1:Axle problem, Keystone retail advisor Ms. Jeannene Jenks documented all issues and repair that was done since 2018. both axel was replace by camping world Columbia SC and about 1500 miles later the axle lift spring hanger snapped off the frame. went camping world Ashville NC to get it repaired and aligned after 275 miles later, the tire was having bad wear, I took the trailer to a big rig trailer shop and got it inspected and I was told that the rear hanger was mounted a little to the rear and the axle was not parallel and 5/8" out from the center point. Keystone was inform of all this issue, sorry for the long explanation but feel free to contact me for additional question.

Item #2: Both black tank flush when in use, I have leak inside the camper.
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Old 07-26-2019, 01:13 PM   #35
Bill 'n Marlyn
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Join Date: Feb 2019
Location: Polk City
Posts: 28
M.O.C. #23502
NAME: Bill Landin
VIN# Last 8: F4702546
Site #: Unknown
Arrival Date: 09/10/2019
Cell Number: 443 900-7686
Item #1: Awning separating from camper.
Item #2: Bedroom closet slide door sticks.
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Old 07-26-2019, 01:14 PM   #36
sdlynch71
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Join Date: Aug 2016
Location: Patoka
Posts: 44
M.O.C. #18850
NAME: Stephen Lynch
VIN# G4700966
Site #" Unknown
Arrival Date: September 11th.
Cell Number: 812-385-6905
Item #1: The Refrigerator door does not seal and makes water which leaks out the door of the fridge.
Item #2: The floor of the slide is damaged from the refrigerator leaking.

Thanks to everyone involved for making this rally so very special.
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Old 07-26-2019, 01:24 PM   #37
Thorsell
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Join Date: Jun 2017
Location: Medina
Posts: 188
M.O.C. #19945
NAME: Jerry & Laura Thorsell
VIN# G4702451
Site# Unknown
Arrival Date: 7 September
Cell Number: 360-292-3056/3057
Item #1: Microwave makes horrible grinding sound noise every time you try to cook with the convection oven or use exhaust fan.
Item #2: Ceiling vent & fan over kitchen island not working. Found that there is no power getting to it.


Thank you,
Laura & Jerry Thorsell
#19945
2016 3790
2018 F350
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Old 07-26-2019, 01:33 PM   #38
Thorsell
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Join Date: Jun 2017
Location: Medina
Posts: 188
M.O.C. #19945
Quote:
Originally Posted by Dusters View Post
Henry Savage
VIN #G4702744
Site#
Arrival: Sept 9th
Cell #2535487078
Item #1 2016 IN-Command Version Bluetooth SYNC unreliable-Stranding us for hours. Needs updated version with hardwire to controller.
Item #2 Cable has interference to TV. Have to use direct cable connect to TV
Hi Henry,
We had the same problem as your number #1 item. The system kept shutting down and then would tell us it was reconnecting to the BCM. The entire In-Command system had to be replaced with the control panel being hard wired to the mother board. Our system runs and operates great now. We found that our 2016 models were the first generation of the In-Command system and were Bluetoothed. We contacted ASA Electronics, the maker of the system and they replaced it for free under the ASA warranty with the newest version of the In-Command system.

Take care,
Laura Thorsell
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Old 07-26-2019, 03:20 PM   #39
bad99ram
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Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
Robert LaForest
Vin GA740488
Site. Unknown
Arriving. 9/10/19
Cell # 906 204 4756
Item 1. Adjust cables on kitchen slide
Item 2 adjust cables on roadside living room slide
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Old 07-26-2019, 05:02 PM   #40
CindyS
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Join Date: Dec 2018
Location: Hancock
Posts: 226
M.O.C. #23195
NAME: Brian and Cindy Stevens
VIN: EA740507
HM325RL14
Arrival Date: 9 September
Cell 779-537-1655
Item #1: Kitchen and dining slides, when it rains, has water dripping down the sides and hanging up underneath. This is causing a rotten board corner. Is there a fix to this?
Item #2: Probably because the boards have issues, slides are very jerky going in and out.
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