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Old 12-13-2012, 11:00 AM   #1
Ken Ralston
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Camping world Discount

Has anyone had problems getting their discounts from Camping World? We are Lifetime Members of Good Sams and my understanding is we are to receive discounts at CW. We purchased over 700 dollars of merchandise at the Council Bluff Iowa Store and the clerk told us their Computors were not set up for the Discounts and we would have to contact Good Sams so I thought but GS told us to recontact the store. At last I called the retail service department at CW and they finally told me to send copys of my receipts to Customer Care at Bowling Green KY. Has anyone else had these problems? Kb
 
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Old 12-13-2012, 11:16 AM   #2
mhs4771
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No such problem at all, all we carry is our GS card and everything is done under your GS membership number. If you're a member over on RV.Net, there's a section to contact Marcus. I would post your problems there and if you don't get a response in a reasonable time contact Marcus directly. We've met him several times and he wants to hear about any such problems because if he doesn't know about them he can't fix them.
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Old 12-13-2012, 11:16 AM   #3
Bill-N-Donna
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That sounds like a local store problem to me. I was at the C/W in Akron, Ohio and they recognized I was a lifetime member of the Good Sam's club. I purchased additional time on the Emergency Road service while I was there and they gave me the discounts that were applicable.

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Old 12-13-2012, 11:22 AM   #4
HOOK
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Surely a store problem. GS and CW are one. Marcus would surely like to know.
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Old 12-13-2012, 12:59 PM   #5
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If you've made any purchases at all, you will be in their computer and don't even need your card. CW needs to give big time discounts, because they charge big time prices.
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Old 12-13-2012, 01:52 PM   #6
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Just one piece of advice, if you are from Canada, make sure that you let the store know. We have had problems with them finding us, because they need to specify the country.
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Old 12-13-2012, 02:05 PM   #7
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That is diffenately a store issue. Contact Marcus and he will get it straighten out.
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Old 12-13-2012, 02:09 PM   #8
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Like Hooker said, I don't even need my card because they have my info stored in the computer at the cash register. As others have said, it sounds like a particular problem relating to this store.
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Old 12-13-2012, 03:39 PM   #9
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Quote:
quote:Originally posted by mhs4771

No such problem at all, all we carry is our GS card and everything is done under your GS membership number. If you're a member over on RV.Net, there's a section to contact Marcus. I would post your problems there and if you don't get a response in a reasonable time contact Marcus directly. We've met him several times and he wants to hear about any such problems because if he doesn't know about them he can't fix them.
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Old 12-13-2012, 05:53 PM   #10
Ken Ralston
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Thanks I will sen Marcus a note and let him look into it so no one else has this problem there.
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Old 12-14-2012, 01:35 AM   #11
Dixiedawg
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Just bought some merchandise at CW in Mesa two days ago and no problem with the discount. As previously stated must be a local store problem.
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Old 12-14-2012, 04:20 AM   #12
CamillaMichael
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We have shopped at CW online and in person at a number of CW stores between Florida and New England and have not had any problems receiving discounts.
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Old 12-14-2012, 01:00 PM   #13
RJI47
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Same here, we never have a problem getting the discount.
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Old 12-14-2012, 01:59 PM   #14
Red939
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quote:Originally posted by RJI47

Same here, we never have a problem getting the discount.
Same here..which is good, their prices are pretty high.
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Old 12-17-2012, 09:47 AM   #15
jpkelpe
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we buy stuff at the Council Bluffs store and have never had a problem--they have our name in their computer
Maybe you had some new "helpin" you
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Old 12-18-2012, 03:19 PM   #16
DonandBonnie
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We are also life members of Good Sam's. Our info is in the Camping World data base which should be accessible at every store. Once they bring our name up on the computer it automatically gives us the discounts. We don't even have to show them a membership card. We just give our telephone number and it brings up our account and shows that we are members. It's worked in the Akron, Ohio store and the store in southern New Jersey.
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