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03-11-2015, 02:17 PM
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#1
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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Help for the Youngs
They got their Big Sky Home not fixed but home....However they can not get the bedroom slide out. It is a 382 with the cable system on the Bedroom Slide....I have no clue.All other slides are out......
They just left our Montana after filling us in on the ongoing repair...They will look at the forum for any replies.
Gina can not get to the closets and has no clothing......
HELP
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03-11-2015, 02:39 PM
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#2
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Montana Master
Join Date: Jun 2010
Location: Colorado Springs
Posts: 3,335
M.O.C. #10496
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My heart goes out to them. What a disappointment and Keystone seems to be leaving them hanging. Makes me question the wisdom of investing in a new rig. Best of luck to them.
__________________
2010 3150RL
LevelUp, Dual 6 volt batteries, Progressive Industries EMS HW50C, Honda EU2000i Generator, Bridgestone Duravis R250 tires, Torklift Glowstep Revolution Stairs, LED Tail lights
2015 RAM 3500 Laramie SRW LB CC Cummins 6.7L Aisin Trans B&W RVK3600
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03-11-2015, 02:45 PM
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#3
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Montana Master
Join Date: Oct 2012
Location: Box Elder
Posts: 4,701
M.O.C. #12947
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Are there switches, similar to a full hydraulic system, where there are individual valves to turn off or on the operation of a single slide? Just thinking out loud. Hope they can get it working.
__________________
Bob & Becky
2012 3402RL
2012 Chevy 2500HD D/A CC 4WD
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03-11-2015, 02:47 PM
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#4
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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Rich are all the cables hooked up, is there a cable broke? If so I have a quick fix that WILL work and I can send the ends to the cable tomorrow next day. Both ends can be installed in 30 minutes. It's easy. Of course at NO charge not even for postage.
Lynwood
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03-11-2015, 02:55 PM
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#5
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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have no idea mlh. It is now dark. It worked before they took it to camping world. they will be able to log on and see any replies now.
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03-11-2015, 02:59 PM
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#6
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Montana Master
Join Date: Oct 2012
Location: Chilliwack
Posts: 1,520
M.O.C. #12935
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Questions: Does there appear to be power to the motor on that slide, is it making any noises or just "nothing".
Is this the only cable slide on that model. Does this slide have it's own switch separate from the others or do all slides work on one switch. There should be some (see minimal) information with their owners package, for instance how to get the slide out if the motor is not working or no power.
Perhaps a fuse has blown that supplies that motor. A bit more info might be helpful in suggesting a solution.
Absolutely unbelievable what those folks are having to go through, wish I was camped next door we would figure it out.
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03-11-2015, 03:03 PM
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#7
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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If I can help I go to the Post Office every day at about 12:30. The cables are held by 2 set screws. EASY.
Lynwood
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03-11-2015, 03:17 PM
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#8
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Montana Fan
Join Date: Jun 2011
Location: stockton
Posts: 405
M.O.C. #11457
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Mine came with a tool which enables the manual operation of the bedroom slide using a drill. Access by removing screws in panel above the headboard. My bedroom slide is the only cable driven slide.
__________________
2014 Montana Mountaineer 331 RLT. Winneguard SWM Traveler Satellite Antenna, Progressive 50 amp portable EMS, 6 point Level Up.. 2016 Chevy 3500 Duramax Dually, long bed, B&W Patriot hitch.
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03-11-2015, 03:27 PM
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#9
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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Steve what kind of tool is this and where can I get one?
Lynwood
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03-11-2015, 04:06 PM
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#10
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Montana Master
Join Date: Feb 2007
Location: Winfield
Posts: 7,327
M.O.C. #6846
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Steve is correct, ours came with a flexible bit that can be used to extend the cable slides.
Bingo
__________________
Bingo and Cathy - Our adventures begin in the hills of WV. We are blessed by our 2014 3850FL Big Sky (previous 2011 3750FL and 2007 3400RL) that we pull with a 2007 Chevy Silverado Classic DRW CC dually.
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03-11-2015, 04:19 PM
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#11
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Montana Master
Join Date: Feb 2012
Location: Lake Gaston
Posts: 8,773
M.O.C. #12156
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Standard flex
__________________
Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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03-11-2015, 04:43 PM
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#12
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Montana Fan
Join Date: Jun 2011
Location: stockton
Posts: 405
M.O.C. #11457
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My trailer's in storage, but it is a flexible rod about 12" long, but can't remember if it's a socket or Allen wrench type head.
__________________
2014 Montana Mountaineer 331 RLT. Winneguard SWM Traveler Satellite Antenna, Progressive 50 amp portable EMS, 6 point Level Up.. 2016 Chevy 3500 Duramax Dually, long bed, B&W Patriot hitch.
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03-11-2015, 05:47 PM
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#13
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Montana Master
Join Date: Mar 2014
Location: Kissimmee
Posts: 545
M.O.C. #14096
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Thanks, everybody! When we pushed the switch, there was nothing. No sound, no movement, nada. We found the tool. (it's a square head kinda like an allen wrench, but 4 sides instead of 6.) We were charging the cordless drill in order to give it a try. I suddenly got an idea. Had Steve remove the panel in the basement to expose the infamous board that has been replaced 4 times and is fried again. Told him to watch for sparks and used the remote to try to open the bedroom slide. HOORAY!!! No sparks and it worked! We are in business.
As a follow-up to our ordeal - Keystone has finally agreed to bring the unit to their service center at the factory. HOORAY! Our appointment is for April 20th. We are so looking forward to having our unit fixed because we really do love it and want to keep it.
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03-12-2015, 01:25 AM
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#14
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Established Member
Join Date: Jan 2015
Location: St John
Posts: 29
M.O.C. #15997
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Wow Mr. & Mrs. Young you are definitely a dedicated Keystone fan. I feel so bad and wish you both the best of luck in resolving your issues. You are suppose to be enjoying your retirement but yet you have to deal with these issues.
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03-12-2015, 02:49 AM
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#15
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Montana Master
Join Date: Nov 2004
Location: Arnold
Posts: 1,200
M.O.C. #2586
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Good news, Gina and Steve. Glad you got the slide working, AND that they'll take you in Goshen to resolve your issues. Hoping your experience at the service center is a good one, as so many others have had. Safe travels and Happy Retirement.
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03-12-2015, 03:02 AM
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#16
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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GOOD
Lynwood
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03-12-2015, 03:23 AM
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#17
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Montana Master
Join Date: Feb 2004
Location: Brandon
Posts: 3,944
M.O.C. #1034
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Well finally some great news and we too hope all can be resolved at the service center.
__________________
Darwin & Maureen DeBackere
Minnedosa, Manitoba, Canada
2011/3500/Silverado/4x4/DRW/Duramax
2017/3721RL/Legacy Pkg./Pressure-Pro
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03-12-2015, 03:45 AM
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#18
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Montana Master
Join Date: Jan 2005
Location: North Ridgeville
Posts: 20,229
M.O.C. #2839
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the service center will get it done and is were it should have gone in the first place.I mean replace 4 boards and and they all fry. Would that not be a hit that the problem IS NOT the board.
I learned a lot that will help me in the proper repair and installation of our failed tanks.
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03-12-2015, 08:56 AM
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#19
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Glad you're finally getting the help you need. The service center will treat you right, it's just a shame they don't build them over there.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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