As far as Tri Am goes, we can not say enough good about them. We bought our Big Sky 3295 from them 3 years ago and we were completely satisfied. We worked with Rod Speed, who has been with them about 9 years. Rodney Jones helped us also when we went back "just to look". We agree about the comments about Rodney Jones. We is a very ethical and honest salesman as is Rod Speed. They are impartial about selling you a Montana or a Sunnybrook. We know this first hand as we traded the 3295RK last year for a Sunnybrook 36BWKS. We love Montana's and know they are an excellent product. We were interested in the 3400RL but we just did not care for the bathroom arrangement on the 3400 at the time. Rod Speed did not push one unit over the other. He lets the product sell itself. There is no high pressure from anyone.We have exellent responses from the service department,parts etc. The Perkins family, who owns Triam is very commited to customer satisfaction. When we have gone in for work on the units, they have provided us a full hook up. They are very patient and listen to our concerns.
We will continue to do business with them in the future. They also do read the MOC from time to time. They are very commited to Keystone and Sunnybrook. It may seem that you pay a little more but we do feel you get waht you pay for. As far them not having Montana's at the Tampa show, that area is territorial for Suncoast so Triam can not promote Montana's there.
We have heard some horror stories about service in the Tampa area.
Best of luck to you.
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