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06-13-2017, 02:00 PM
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#1
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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slide issue diagnosed
We took our new Monty out for it's first camping trip last weekend after buying it new in April. The fridge could not keep up (the weather was warm, but not stifling) and the ice cream was soft. The slide with the dinette and recliners made a lot of noise going out and would stop several times on its own.
We took the trailer to a dealership and the slide problem is caused by the motor drawing too much power and then it shuts itself off. After a few seconds it resets the breaker (you can actually hear the click) and you can run it again. They are going to order a new motor and then we will bring the trailer in and have it installed. They have seen this problem before.
The fridge has trouble keeping up in warm weather and they suggested just cranking it up to four or five (five being the highest) and monitor it.
I asked about the rear jacks which seem to be awfully low, and they said it's not a problem since they are so close to the wheels.
We also asked about the door maybe blowing around in the wind (nothing to hold it open) but they said that is usually not a problem, and some people have had something installed to hold the door open. So we will just monitor that as well.
I just wanted to share this in case anyone else had this slide issue or was questioning the other stuff.
We are now considering slide top covers. We got a price from them on that.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-13-2017, 02:26 PM
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#2
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Quote:
Originally Posted by Loneoak
We took our new Monty out for it's first camping trip last weekend after buying it new in April. The fridge could not keep up (the weather was warm, but not stifling) and the ice cream was soft. The slide with the dinette and recliners made a lot of noise going out and would stop several times on its own.
We took the trailer to a dealership and the slide problem is caused by the motor drawing too much power and then it shuts itself off. After a few seconds it resets the breaker (you can actually hear the click) and you can run it again. They are going to order a new motor and then we will bring the trailer in and have it installed. They have seen this problem before.
The fridge has trouble keeping up in warm weather and they suggested just cranking it up to four or five (five being the highest) and monitor it.
I asked about the rear jacks which seem to be awfully low, and they said it's not a problem since they are so close to the wheels.
We also asked about the door maybe blowing around in the wind (nothing to hold it open) but they said that is usually not a problem, and some people have had something installed to hold the door open. So we will just monitor that as well.
I just wanted to share this in case anyone else had this slide issue or was questioning the other stuff.
We are now considering slide top covers. We got a price from them on that.
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Best way we found to secure door. Tried those 90 degree door holders, no luck when a strong gust hits they break
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06-13-2017, 02:39 PM
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#3
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Will your door open further, like right against the trailer?
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-13-2017, 02:42 PM
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#4
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Seriously NO but it doesn't bang against the side of the trailer either. On my rig when the awning is out, the awning arm prevents the door from being fully open
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06-13-2017, 04:17 PM
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#5
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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When we had a similar slide issue on our 2010 the factory service center diagnosed it as being the hole for the slide being too small. They removed the slide, cut the hole bigger and then no problem. The pump is drawing too much electricty and causing the resetable breaker to pop, but the question is: Is there a good reason why it's doing that or is the pump simply bad?
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06-13-2017, 04:27 PM
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#6
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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The tech indicated that the motor is at fault. He said he has seen this before.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-13-2017, 06:04 PM
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#7
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,171
M.O.C. #6433
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Many of us over the years have had the slide breaker tripping/resetting issue. And we have always solved it by replacing that breaker with a higher amp breaker, as suggested by Keystone.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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06-13-2017, 06:16 PM
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#8
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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The reason the tech figured the motor was at fault is because the motor was making a lot of noise. When he heard the noise and saw the slide keep stopping he knew immediately what the problem was as he had seen it before. Besides, if they replace the motor and it keeps doing it, we'll just go back.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-14-2017, 02:11 PM
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#9
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Montana Master
Join Date: Aug 2012
Location: Northport
Posts: 624
M.O.C. #12724
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Quote:
Originally Posted by BB_TX
Many of us over the years have had the slide breaker tripping/resetting issue. And we have always solved it by replacing that breaker with a higher amp breaker, as suggested by Keystone.
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Don't think he has the same problem. Believe he has cable operated slides and no hydraulic pump.
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06-14-2017, 02:50 PM
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#10
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Our slides have cables.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-14-2017, 09:01 PM
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#11
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Montana Fan
Join Date: Apr 2016
Location: Medford
Posts: 498
M.O.C. #18546
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Loneoak: We have the HC 310 RE, similar to your 305. Had the same problem with our #2 slide (kitchen one with the refer and range). After several visits to the dealer and several phone calls between the dealer and Keystone, finally got it fixed. They installed rollers under all 3 slides, now it works good most of the time.
__________________
2016 Montana High Country 310RE
2020 Chevrolet Silverado 3500 HD LT CC 4x4 Duramax
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06-15-2017, 04:45 AM
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#12
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Quote:
Originally Posted by Bad Moon
Loneoak: We have the HC 310 RE, similar to your 305. Had the same problem with our #2 slide (kitchen one with the refer and range). After several visits to the dealer and several phone calls between the dealer and Keystone, finally got it fixed. They installed rollers under all 3 slides, now it works good most of the time.
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Was your motor making a lot of noise when you put the slide out, and did the slide stop on its own several times?
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-15-2017, 04:46 AM
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#13
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Quote:
Originally Posted by bad99ram
Best way we found to secure door. Tried those 90 degree door holders, no luck when a strong gust hits they break
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This would not work for us as our door opens all the way - no awning rails in the way. Thanks anyway.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-15-2017, 06:53 AM
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#14
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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a straight door holder may be an option for you. Or, a friend of mine installed a magnetic catch that is used to hold his hatches up. Works great.
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06-15-2017, 06:58 AM
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#15
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Montana Master
Join Date: Mar 2013
Location: Hanover
Posts: 1,471
M.O.C. #13325
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Don't tell me Keystone has stopped putting door holders on Montanas! I've never had a trailer/RV that didn't have one for each door.
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06-15-2017, 07:15 AM
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#16
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Montana Fan
Join Date: May 2016
Location: Ishpeming
Posts: 214
M.O.C. #18650
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Quote:
Originally Posted by WaltBennett
Don't tell me Keystone has stopped putting door holders on Montanas! I've never had a trailer/RV that didn't have one for each door.
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On my 2016 High Country , Montana went to a Friction Hinge. Basically there is a set of 4 set screws per hinge that you can adjust to stiffen up the swing of the door . This is supposed to replace the door holder. I don't like putting a bind on the hinge pin, I believe that it will be trouble down the road. My friend has the same friction hinge on his Montana with no adjustment. I didn't want a strong gust of wind slamming my door against the awning arm. On his unit he had problems with the wind slamming the door against the trailer. Looking at the friction hinge made by lippert on their website it lists cost savings plus labor savings as there is no parts ot additional install time . GO FIGURE
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06-15-2017, 07:37 AM
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#17
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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We also have a friction hinge. We are going to bide our time and see how it works out.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-15-2017, 09:24 AM
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#18
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Montana Master
Join Date: Apr 2006
Location: Mesa az
Posts: 2,953
M.O.C. #5651
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Do these friction hinges open completely where the door can be flush with the side of the trailer? If so, you can put your own old style door stop on. I had to replace one on my previous Montana and they are pretty cheap.
__________________
Tom and Gail
2013 Mountaineer 362
2012 Silverado 2500
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06-15-2017, 10:13 AM
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#19
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Yes, it does. We will install a holder if we feel we need it.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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06-16-2017, 08:56 AM
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#20
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Established Member
Join Date: Jun 2017
Location: Ozark
Posts: 27
M.O.C. #20018
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Aarghh! Picking up our 2018 310RE next week. Now problems alteady?
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