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10-27-2018, 06:22 AM
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#1
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Montana Poll on RV Travel
Every Saturday, RV Travel puts out an interesting newsletter. They usually have a poll or two. A new series they have recently started deals with customer satisfaction for each brand. Last week they asked Thor Motor coach owners to rate their rigs for quality, this week it's Montana fifth wheel owners. I take that to mean all Montana lines.
Here is the link to the newsletter:
https://rvtravel.com/rv-travel-newsletter-issue-869/
You have to scroll down to get to it.
It will be interesting to see what the results are! If you do not subscribe to RV Travel, try it for a while. I find it informative and entertaining. They also have a mini newsletter every Monday to Thursday with RV tips. They welcome feedback. They also welcome voluntary "memberships". Since they often criticize the RV manufacturers, they do not get advertising dollars from these entities. I am a voluntary member.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-27-2018, 10:58 AM
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#2
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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The poll is now closed and here are the results:
excellent 7%
above average 6%
average 27%
below average 25%
poor 34%
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-27-2018, 11:20 AM
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#3
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Montana Fan
Join Date: Jan 2018
Location: Boone
Posts: 311
M.O.C. #21011
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Thank you for the info. I put in my 2 cents. The Thor survey results went right as I thought it would. So far, the Montana survey results are pretty true. Thanks again.
__________________
2018 Montana HC 362RD
2016 Chevrolet 3500 Duramax HD SRW
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10-27-2018, 11:21 AM
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#4
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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So could non-Montana owners participate in the poll?
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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10-27-2018, 11:25 AM
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#5
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Montana Fan
Join Date: Jan 2018
Location: Boone
Posts: 311
M.O.C. #21011
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Here are the results, and the poll is not closed.
__________________
2018 Montana HC 362RD
2016 Chevrolet 3500 Duramax HD SRW
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10-27-2018, 11:41 AM
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#6
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Okay, it looks like I screwed up. Those results were for the Thor motor coach poll.
The Montana is faring better, and is still open.
I don’t think they want non-Montana owners participating in that.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-27-2018, 02:13 PM
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#7
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Montana Master
Join Date: Oct 2012
Location: Box Elder
Posts: 4,677
M.O.C. #12947
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And the other qualifier is that it’s requested that your rig be 6 years old or less that you are asked about.
__________________
Bob & Becky
2012 3402RL
2012 Chevy 2500HD D/A CC 4WD
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10-27-2018, 02:44 PM
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#8
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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All things considered, that's a pretty high rate of satisfaction.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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10-27-2018, 02:54 PM
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#9
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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I think so!
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-27-2018, 08:07 PM
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#10
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Site Team
Join Date: Aug 2007
Location: Omaha
Posts: 6,749
M.O.C. #7560
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The intro to the survey asked that only Montana owners reply to it. Now how they know who are Montana owners or not is beyond my vision but that is what it asked anyway!
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10-27-2018, 10:48 PM
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#11
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Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
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When you have 88% saying average or better that's very good and much better than i expected. I would have probably rated mine above average. There is no such thing as excellent in my book.
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10-28-2018, 04:17 AM
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#12
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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Quote:
Originally Posted by Texan
When you have 88% saying average or better that's very good and much better than i expected. I would have probably rated mine above average. There is no such thing as excellent in my book.
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You still can. The poll ends Monday.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-30-2018, 04:30 AM
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#13
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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The poll is now really closed. Here are the results. It looks customer satisfaction for the Montana brand is pretty high! Two thirds of respondents rated their trailers as either above average or excellent!
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-30-2018, 05:11 AM
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#14
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Montana Master
Join Date: Jul 2014
Location: Upstate NY
Posts: 1,788
M.O.C. #14547
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I would have thought that there would have been a higher percentage in Average and where I voted our HC. The supplied low end mattress/furniture and the 5200 pound suspension on a 12K 5er dragged my vote down. The furniture change out was easy but the suspension upgrade to 6K and a bit more( ) took more time and bucks to get it right.
Before the weight police jump all over me, yes, I'm aware that the cert tag still limits me but we always travel light and under that max anyhow
__________________
Dave W
2014 Montana High Country 343RL (Sold!)
2011 Ford 6.7 Lariat CCLB (Went to PU Heaven)
2019 F150SC XLT SE Sport,w/full tow package
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10-30-2018, 07:05 AM
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#15
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Montana Master
Join Date: Mar 2017
Location: Winchester
Posts: 900
M.O.C. #19514
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We switched out our mattress the first year. I voted above average. I think it is all relative, like where you came from. We traded in a Crossroads product that was nothing but trouble the whole four years we owned it. We think this trailer is wonderful, by comparison.
__________________
2017 High Country 305RL
2015 Ford F-250 Super Duty
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10-30-2018, 07:38 AM
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#16
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Montana Master
Join Date: Jul 2014
Location: Upstate NY
Posts: 1,788
M.O.C. #14547
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Quote:
Originally Posted by Loneoak
We switched out our mattress the first year. I voted above average. I think it is all relative, like where you came from. We traded in a Crossroads product that was nothing but trouble the whole four years we owned it. We think this trailer is wonderful, by comparison.
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We went from a Newmar Kountry Aire and a Glendale Titanium so that quite possibly helped drag down our expectations a bit
__________________
Dave W
2014 Montana High Country 343RL (Sold!)
2011 Ford 6.7 Lariat CCLB (Went to PU Heaven)
2019 F150SC XLT SE Sport,w/full tow package
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11-04-2018, 01:50 PM
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#17
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Montana Fan
Join Date: Sep 2018
Location: Reno
Posts: 291
M.O.C. #22620
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Poll is now closed.
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11-04-2018, 03:33 PM
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#18
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,528
M.O.C. #2283
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Wonder what the scores would have been if it would have been limited to the last two years?
Lynwood
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11-04-2018, 03:57 PM
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#19
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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Or do it again once the 2018 HC masses find out about the gearbox debacle and their warranty has ran out.
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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11-04-2018, 04:52 PM
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#20
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Montana Fan
Join Date: Jul 2016
Location: Georgetown
Posts: 302
M.O.C. #18751
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Had I known about this poll, I would have rated my Montana as below average. I presently own a 2010 34’ Montana, which is our touring fiver, a 2004 Mobile Suites which we bought new, and is our live in trailer and towed it for 11 years but no longer. We also own, bought new is a 31.5’ Prowler which we bought new in 1998. It is parked on 10 acres outside Ruidoso NM where it has been for over 12 years. Our Anniversary edition Montana doesn’t hold a candle to either one, sad to say.
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