Mine also pulled away, but had no malfunction. I used black duct tape to reinforce the power cord going into the recepticle. I have also always used a bungee cord to hang the power cord to take weight off that plug. On the 2002 and 2005, looped the power cord and hung off the ladder, and with the 2010, off the hitch. Always have thought the weight of the wiring put too much stress on the plug.
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Mike and Lorraine
2002 3655 FL, 2005 3650RK
2010 3665RE, 2015 3910FB
F350 crew cab dually 6.7
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