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Old 01-07-2010, 11:01 AM   #1
CmdrDewey
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Join Date: Aug 2003
Location: Hebron
Posts: 675
M.O.C. #433
Keystone Service Center

I have always thought that you needed to have some kind of warranty issue to access the service center. Once there they might do a whole lot more than warranty. Somebody asked me a question today that got me thinking. Listening to people talk at the rally in Goshen it sounded like some folks go there for routine maintenance. My question is; can you get in just to have stuff fixed (rubber roof for instance) and if so, do you need a dealer or can you make an appointment on your own. I have been there but in my case Aram made the contact and it was for warranty work.

Thanks for your thoughts
 
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Old 01-07-2010, 11:57 AM   #2
richfaa
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Join Date: Jan 2005
Location: North Ridgeville
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M.O.C. #2839
Officially The service center does warranty work only .You can not call and make a appointment for Non- warranty work at the service center. It is true that when the camper is in for work they may correct items they feel are connected with the warranty work. You can call and ask them to refer you to a local repair facility or local dealer that can do the work. They have addressed things like the frame flex issue out of warranty but I believe that was worked out between them and Lippert.
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Old 01-07-2010, 01:20 PM   #3
exav8tr
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Rich, Sent you a PM........
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