Break in Frame
While unpacking the Monty after returning from a trip, we noticed that the closet wall on the curb side of the camper was bulging into the closet. Upon further inspection, we found that the floor of the front closet was pushed upward. After talking with our dealer, and looking for cracks in the frame, (we didn't see any) we pulled the camper about 60 miles to the dealership. In that distance, the frame had pushed up enough that the sliding closet doors wouldn't close all the way.
The dealer said that they had not seen any problem of this sort until that day when ours and one other 5th wheel was brought in with the same trouble.
Keystone authorized the repairs which were needed on both sides of the frame. This amounted to taking the front cap off, peeling back the fiberglass on the underside of the overhang and welding steel renforcement to the frame.
We were very satisfied with Ketelsen's RV dealership in Cedar Rapids, IA. and the frame shop that did the work.
We have been told that Keystone has in the past, paid for part of the cost of an air ride hitch, which we believe would help prevent this problem from recurring. But when we talked with their representative, he said they absolutely would not nor have they ever compensated anyone for the cost of an air ride.
Has anyone had Keystone pay for a portion of an air ride hitch?
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