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10-20-2020, 06:50 PM
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#1
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New Member
Join Date: Oct 2020
Location: Beloit
Posts: 7
M.O.C. #27354
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New 5th wheel
John and Terry here. New Montana 3971RL purchased Aug 1st. Unfortunately our trailer is a total disappointment. The dealer has had it more than we have. Major and I mean major water leaks. Now the dealer wants to send it back to the manufacturer for the massive repairs that must be done. Has any body else had such bad luck?
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10-20-2020, 07:12 PM
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#2
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Montana Master
Join Date: Oct 2015
Location: westminster md
Posts: 2,318
M.O.C. #17894
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Quote:
Originally Posted by Steelernut
John and Terry here. New Montana 3971RL purchased Aug 1st. Unfortunately our trailer is a total disappointment. The dealer has had it more than we have. Major and I mean major water leaks. Now the dealer wants to send it back to the manufacturer for the massive repairs that must be done. Has any body else had such bad luck?
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Sometimes things are not done right at the factory. That is why its your dealers fault for not going over their unit with a fine tooth comb before the sale.
It is also up to YOU to inspect your roof multiple times a year and make sure any suspect areas of concern and sealed up. Water and sun are your campers worst enemy.
__________________
2018 Chevy 3500 LTZ Dually Diesel 4x4 CCLB
2011 Montana 3455 SA. 6 point level up. Disc brakes. Curt Q24 Hitch. 5 step glow steps
Progressive EMS. Valterra tank valves. Sailun G637 tires. ARP fridge control. All led lighting. Mor Ryde IS
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10-20-2020, 07:16 PM
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#3
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Montana Master
Join Date: Oct 2018
Location: Anderson
Posts: 2,544
M.O.C. #22835
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Sorry for your troubles, but welcome to the forums. Just like Army food, "This too shall pass." Keep reading here, posting here, and give updates how things are going.
__________________
Who you are right now is a sum total off all you use to be.
2019 Montana High Country 375FL
2014 Chevy Silverado Duramax, 6.6L Dually
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10-20-2020, 07:33 PM
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#4
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New Member
Join Date: Oct 2020
Location: Beloit
Posts: 7
M.O.C. #27354
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It's brand new. It was inside till we purchased it. First trip out we had water across the floor from a window lol leaking. Replaced with new window,and it leaked. Now the slide out are leaking. And just FYI this not our first rodeo. It's our 5th trailer over 20 + years, so I do know how to take care of our unit. It poor quality from manufacturing plain and simple. But thanks for your input.
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10-20-2020, 07:36 PM
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#5
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Montana Master
Join Date: Nov 2018
Location: Menifee
Posts: 1,109
M.O.C. #22986
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Sounds like it time for the manufacturer to buy it back, well one could only hope. Hopefully it gets better.
__________________
2018 3920fb 2020 GMC Denali 3500 4x4 Duramax, 10 speed Allison. LB SRW, Firestone air bags with Airlift wireless onboard compressor. Anderson Ultimate Hitch. MX4 folding cover. 50gal titan in bed transfer tank. Onan 6500 lp genset installed by me ! Had: 2 HF 3500 Inverters with Parallel Kit
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10-20-2020, 07:40 PM
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#6
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New Member
Join Date: Oct 2020
Location: Beloit
Posts: 7
M.O.C. #27354
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Dealer is working on getting it sent back to Keystone for major repairs. Whick creates more issues. Have to empty it out and will have to rent storage to keep things in and our indoor storage is paid for the winter. Lots of issues. Ppl
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10-20-2020, 07:49 PM
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#7
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Montana Master
Join Date: Sep 2017
Location: Florence
Posts: 945
M.O.C. #20472
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Sorry the hear about all the issues, hope Keystone makes it right
__________________
2018 Ram 3500 MegaCab 4x4 Aisin, 4:10 Gears
Titan 50 Gal Tank, Air Lift Wireless Bags
2017 3160 RL
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10-20-2020, 08:06 PM
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#8
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Montana Fan
Join Date: Nov 2018
Location: Virginia Beach
Posts: 281
M.O.C. #23051
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I believe I would be asking the dealer for a "buy back" and have them get you a different fiver. No one should be forced to keep that camper.
__________________
2019 Montana High Country 331RL
2017 Ford F250 Super Duty, 6.7 PSD
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10-21-2020, 09:22 AM
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#9
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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To your original question, yes it is unusual, but not unheard of. If it were me I'd get a lawyer. Yes it will cost money, but it will be money well spent.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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10-21-2020, 09:40 AM
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#10
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Montana Fan
Join Date: May 2015
Location: fargo
Posts: 185
M.O.C. #17461
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we had an issue with a new trailer coming in wrong from the manufacturer; the trailer 'could' have bee reworked to be correct but it would have been significant effort done by the dealer
end result was that we declined the trailer and they ordered in fresh one
In your situation how open is the dealer / manufacturer open to getting you a different trailer? If you have a relationship with the dealer have them get you a different one and they can figure this one out on their own.
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10-28-2020, 01:36 PM
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#11
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Seasoned Camper
Join Date: Dec 2018
Location: Hereford,AZ
Posts: 93
M.O.C. #23139
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Quote:
Originally Posted by Steelernut
John and Terry here. New Montana 3971RL purchased Aug 1st. Unfortunately our trailer is a total disappointment. The dealer has had it more than we have. Major and I mean major water leaks. Now the dealer wants to send it back to the manufacturer for the massive repairs that must be done. Has any body else had such bad luck?
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Yup!!!
__________________
2018 Ram 3500 Laramie Longhorn DRW, Aisin, 4:10, B&W 3600 Companion
2019 3121RL Montana 20th Anniversary Edition
Did you ever stop to think, and forgot to start again?
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10-28-2020, 02:05 PM
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#12
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Montana Fan
Join Date: Oct 2014
Location: Monroe
Posts: 183
M.O.C. #15746
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Unit issues
Quote:
Originally Posted by Steelernut
John and Terry here. New Montana 3971RL purchased Aug 1st. Unfortunately our trailer is a total disappointment. The dealer has had it more than we have. Major and I mean major water leaks. Now the dealer wants to send it back to the manufacturer for the massive repairs that must be done. Has any body else had such bad luck?
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Dear Steelernut,
I might be able to help. I sent you a Private Message.
__________________
DBA Samtana
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10-28-2020, 02:52 PM
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#13
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Seasoned Camper
Join Date: Aug 2020
Location: Edinburg
Posts: 88
M.O.C. #26856
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Do they have lemon laws for RVs?
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10-28-2020, 03:13 PM
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#14
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Established Member
Join Date: Jul 2018
Location: Ft Lauderdale
Posts: 19
M.O.C. #22215
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Quote:
Originally Posted by dallasrules
Do they have lemon laws for RVs?
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States don't, but the federal government does, and plenty of lawyers ready to jump.
Best of luck!
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10-29-2020, 12:00 AM
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#15
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Montana Master
Join Date: Aug 2020
Location: Keller
Posts: 500
M.O.C. #26851
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YES, this kind of thing does happen, but not often. You are making payments on both the trailer and insurance and whatever else you rolled in. You maybe can make them buy it back, but how long will it take to get a new unit? At least you wouldn’t have to be making payments. I would contact a good lawyer for an initial assessment of your situation. This is usually no charge. After that it will cost you. Your trailer will be out for months while waiting for repairs, and you will be making payments all this time with no use of your trailer. That’s not right. Don’t let them slow roll you and make excuses, because they will. Your dealer needs to step up here. Let us know how it is going.
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10-29-2020, 02:40 PM
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#16
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Montana Fan
Join Date: Feb 2014
Location: Chico
Posts: 269
M.O.C. #14041
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Ask them to replace it. You paid or are paying for it and you are not getting what you paid for. Then they can send it to the dealer and all will be happy.
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