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09-01-2020, 05:00 PM
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#1
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Montana Fan
Join Date: Oct 2010
Location: Park Hill
Posts: 166
M.O.C. #10841
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Locked out
I get home from a trip with my 2020 3813 Monty and door wont open. Was not locked by us. I just closed door hopped in truck and headed home. Tried every trick I know to get door to open but no. Called dealer told service guy what was happening, he was stumped. He said, well the door window is the cheapest to replace and my reply was ''I don't think so'' my wife wont fit through that small hole. You pull out on the door handle and you feel no resistance. Handle pulls out but it feel like it's doing nothing. I drill a one half inch hole in the black plastic right beside the handle and I can see the slide that should move when you pull the handle but it's not moving. Poke a flat head screwdriver in and move slide and door opens. Now here's the good part, door now works perfect. I am suppose to have a new door mechanism on the way. I am putting this info on here just in case this happens to someone else. Best way I could come up with to get in.
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09-01-2020, 05:08 PM
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#2
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Montana Master
Join Date: Jun 2018
Location: Carson City
Posts: 2,017
M.O.C. #21963
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Can't blame the service guy. Talking over the phone, he had no way of knowing the right size window to break. 
__________________
2016 3160, Legacy, Sailuns, Splendide 2100 xc vented, 1 1/2" axle lift blocks, disk brakes. 2014 Ram 3500 SRW SWB 4X4 6.7 Aisin Mega Cab, EBC slotted disks and brakes, Titan fuel tank.
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09-01-2020, 05:46 PM
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#3
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Montana Master
Join Date: Jan 2016
Location: STAYTON
Posts: 1,118
M.O.C. #18157
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Quote:
Originally Posted by scuba dude
I get home from a trip with my 2020 3813 Monty and door wont open. Was not locked by us. I just closed door hopped in truck and headed home. Tried every trick I know to get door to open but no. Called dealer told service guy what was happening, he was stumped. He said, well the door window is the cheapest to replace and my reply was ''I don't think so'' my wife wont fit through that small hole. You pull out on the door handle and you feel no resistance. Handle pulls out but it feel like it's doing nothing. I drill a one half inch hole in the black plastic right beside the handle and I can see the slide that should move when you pull the handle but it's not moving. Poke a flat head screwdriver in and move slide and door opens. Now here's the good part, door now works perfect. I am suppose to have a new door mechanism on the way. I am putting this info on here just in case this happens to someone else. Best way I could come up with to get in.
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Just get an RV Lock for it and be done. We like ours.
Mark
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09-01-2020, 06:31 PM
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#4
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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In the old days there was a couple of screws in the mechanism that would come loose and fall out, maybe there still are.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-01-2020, 06:36 PM
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#5
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Montana Fan
Join Date: Oct 2010
Location: Park Hill
Posts: 166
M.O.C. #10841
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Gonna let the dealer worry why it happen. Real question is how did moving the slide make it start working right again.
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09-01-2020, 07:11 PM
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#6
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Seasoned Camper
Join Date: Apr 2020
Location: Panhandle of Florida
Posts: 99
M.O.C. #26098
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scuba dude, same thing happened to us on our very first outing in our 2020 295RL. the wife and I stepped out to go for a walk, I forgot something, turned around to open the door and it was locked. Fortunately, our neighbor had a Montana and his key, by chance, unlocked our door. I now keep a spare key hidden away.
__________________
2020 Montana High Country 295RL
10th Anniversary Edition
2019 Silverado 3500HD, Duramax, LTZ, SRW, CC, 4WD, 8'Bed
Reese M5 - 20K
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09-01-2020, 08:23 PM
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#7
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Montana Fan
Join Date: Oct 2010
Location: Park Hill
Posts: 166
M.O.C. #10841
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I had my door keys in the truck they would make no difference. I tried keys.
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09-02-2020, 07:48 AM
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#8
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Montana Master
Join Date: Jun 2017
Location: POINTBLANK
Posts: 1,888
M.O.C. #19944
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I had a field tech tell me to never flip the red lever and close the door - said you'll be locked OUT. So thinking someone might have hit the night lever and prevented re-entry. Not sure, just FYI
__________________
 RAM 22' DRW 3500 Crew LB 40 gal reserve tank / RETRAX Bed Cover / 2020 373RD HC / IS / MOPEKA Tank Monitor / Furrion Side&Rear Cameras
Slide Toppers / EMS-HW50C / Sailun 85's
3rd AC / Dometic 320
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09-02-2020, 08:47 AM
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#9
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Montana Master
Join Date: Feb 2020
Location: Bencia
Posts: 538
M.O.C. #25828
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scuba dude...........thanks for sharing and your fix to get the door open. Fortunately sounds like a lower cost fix than breaking and replacing a window.
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09-02-2020, 10:53 AM
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#10
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Montana Master
Join Date: Apr 2006
Location: Mesa az
Posts: 2,952
M.O.C. #5651
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I had this happen to me also. Screws had fallen out. And I think the part is with the red lever thing too. I was lucky tho. For some reason my rear sliding emergency exit window wasn't locked and my adult daughter was with us. She was able to squeeze in the back and I gave her the screwdrivers she needed to remove the handle/lock. The screw(s) were loose inside, so I reattached them and all is good.
__________________
Tom and Gail
2013 Mountaineer 362
2012 Silverado 2500
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09-02-2020, 12:21 PM
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#11
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Montana Fan
Join Date: Mar 2016
Location: Austin
Posts: 226
M.O.C. #18363
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We locked ourselves out of the factory lock. You can accidentally lock it from inside, then walk out and close the door, locking yourself out. Had to get a locksmith to unlock it. Bought an RVLock to prevent from ever happening again.
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09-06-2020, 01:29 PM
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#12
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Seasoned Camper
Join Date: May 2013
Location: PORT ANGELES
Posts: 80
M.O.C. #13434
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My experience with this, I crawled up laundry chute from storage compartment with tools and disassembled door lock. Connecting link from handle to slide disconnected. As my rig is an 03 monty, I elected to replace handle mechanism.
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09-06-2020, 01:29 PM
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#13
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New Member
Join Date: Jul 2020
Location: Vancouver
Posts: 5
M.O.C. #26598
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Quote:
Originally Posted by MARK A
Just get an RV Lock for it and be done. We like ours.
Mark
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If its like ours it has a new European handle that in my opinion sux. Rvlock is not making a lock for this at this time unfortunately.
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09-06-2020, 01:31 PM
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#14
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Seasoned Camper
Join Date: Jan 2019
Location: Conway
Posts: 74
M.O.C. #23367
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Must have got the Rona !
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09-06-2020, 01:36 PM
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#15
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Montana Master
Join Date: Jun 2020
Location: Qualicum Beach
Posts: 665
M.O.C. #26399
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It sounds like some folks do not know there are 2 locks on the door. The lock that locks just the handle and the lock that operates the deadbolt that is also operated by the red handle. All you had to do was use your key in each of them. Those that say they close the red handle and leave have a completely messed up door. The red handle engages the deadbolt, you can NOT close the door if that bolt is activated. I have had 2 doors and 3 locks like that, and every non-rv door I ever seen with a deadbolt works the same.
__________________
2018 Keystone Montana 3811MS
2017 Ford F450 diesel dually
600AH Battle Born Lithium Batteries, 1,080 watts solar
3,000 watt hybrid inverter with 120A charger
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09-06-2020, 02:09 PM
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#16
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Montana Fan
Join Date: Nov 2015
Location: Shady Cove
Posts: 154
M.O.C. #18031
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Quote:
Originally Posted by MARK A
Just get an RV Lock for it and be done. We like ours.
Mark
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We couldn't agree more with Mark.
RV Lock is having a labor day sale right now
Use this code for 25% off till 11:59pm tomorrow night
RVLD2020
__________________
2015 GMC Denali 2500hd D/A
2016 Montana 3160rl Legacy
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09-06-2020, 02:25 PM
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#17
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Montana Master
Join Date: Feb 2020
Location: USA
Posts: 608
M.O.C. #25842
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Quote:
Originally Posted by bcrvman
It sounds like some folks do not know there are 2 locks on the door. The lock that locks just the handle and the lock that operates the deadbolt that is also operated by the red handle. All you had to do was use your key in each of them. Those that say they close the red handle and leave have a completely messed up door. The red handle engages the deadbolt, you can NOT close the door if that bolt is activated. I have had 2 doors and 3 locks like that, and every non-rv door I ever seen with a deadbolt works the same.
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Ours works the exact same way. I never lock the top lock just the deadbolt. When It cools down enough to keep the door open I'm going to see if I can disable the top lock entirely.
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09-06-2020, 02:37 PM
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#18
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Montana Fan
Join Date: Sep 2018
Location: Orlando
Posts: 338
M.O.C. #22589
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I have a 2020 3813 also with the exact same problem since the 2nd week. I can’t say why other than the fact that it must be misadjusted, well it works just fine if you open the door with your right hand, seriously.
__________________
2020 Montana 3813ms legacy w/Paint
2017 Ram 3500 4X4 DRW Aisin Curt Q-25
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09-06-2020, 02:41 PM
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#19
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Established Member
Join Date: Oct 2019
Location: Princeton
Posts: 11
M.O.C. #25104
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On my Montana 2955rl I just opened the cargo door and got in through the trap door at the top of the stairs.
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09-06-2020, 02:56 PM
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#20
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Montana Fan
Join Date: Jun 2011
Location: Aptos
Posts: 427
M.O.C. #11462
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All of you went about it wrong. Like the reply before mine, I simply op-ed the cargo door and pushed the laundry hamper up and out of the way
The flopped back the hatch cover and grabed a beer and unlocked the door, easy peasy.
Sorry you went through drilling holes and calling a locksmith.
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