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09-01-2023, 01:19 PM
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#1
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Established Member
Join Date: May 2021
Location: Pullman
Posts: 23
M.O.C. #28686
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Sailun Tire Failure
Sailun S637 ST235/85R16 - Purchased May 2021 from Simple Tire. Pretrip inspected all tires and in good condition upon departure. TPMS indicated 110 on all 4. Temps good. Arrived home after 2 hr trip and found left rear tire in rough shape. No alarms on TPMS during the trip.
Slight damage to the tire well area. Nothing major.
Tires have about 7500 miles on them. Anyone else experienced this? Have you dealt with the Sailun or Simple Tire customer service? Any other relevant thoughts?
Thank you in advance.
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SparkCV
2014 F350 SD 6.7L Diesel Crew Cab 4x4 Short Bed
2011 Montana 3400RL
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09-01-2023, 02:23 PM
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#2
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Montana Master
Join Date: Mar 2021
Location: Western NY
Posts: 547
M.O.C. #28430
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You may be aware of this, but if not, are these Vietnam tires by any chance?
There was a recall.
https://www.montanaowners.com/forums...ad.php?t=86061
__________________
Mark & Karen
2021 3121rl - slide toppers, cottage white, X-Factors, disc brakes, Gen-Y pinbox
2021 F-350, 6.7L, SRW CC LB - B&W Companion, Bakflip cover
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09-01-2023, 02:26 PM
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#3
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Montana Master
Join Date: Aug 2008
Location: New Bern
Posts: 4,387
M.O.C. #8728
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What is the build date on the tire?
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09-01-2023, 06:05 PM
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#4
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Established Member
Join Date: May 2021
Location: Pullman
Posts: 23
M.O.C. #28686
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I can't find one on the outside facing sidewall. Attached photo for another look.
__________________
SparkCV
2014 F350 SD 6.7L Diesel Crew Cab 4x4 Short Bed
2011 Montana 3400RL
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09-01-2023, 06:17 PM
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#5
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Site Team
Join Date: Oct 2005
Location: Carmichael - CA
Posts: 7,690
M.O.C. #4831
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Well you are going to have to remove it anyway and the Date Code will be on the inside wall.
__________________
Carl (n Susan)
There is more to life than fuel mileage.
2012 Montana 3700RL Big Sky Package towed by a 2015 Ford F350 6.7L PSD 4WD CC LWB
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09-01-2023, 07:56 PM
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#6
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Montana Master
Join Date: May 2019
Location: Alton
Posts: 2,897
M.O.C. #24086
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Here's a picture of a bad manufacturer code and date code.
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09-02-2023, 10:23 AM
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#8
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Established Member
Join Date: May 2021
Location: Livingston
Posts: 47
M.O.C. #28708
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That very much looks like the failure which prompted the recall.
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09-02-2023, 12:34 PM
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#9
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Established Member
Join Date: May 2021
Location: Pullman
Posts: 23
M.O.C. #28686
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Good morning,
Thanks for all the feedback. I hadn’t had a chance to check the inside of tire for the dates codes. Made it out to where it is stored today and found 3 of the 5 tires I purchased.at the same tire are affected in the recall range.
Reading the recall it states they sent notice to all owners. Unfortunately I didn’t receive the notice or I would have resolved much sooner.
Reaching out to Simple Tire and Sailun to resolve. Again thanks for the help. Great group!
__________________
SparkCV
2014 F350 SD 6.7L Diesel Crew Cab 4x4 Short Bed
2011 Montana 3400RL
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09-06-2023, 01:26 PM
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#10
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Seasoned Camper
Join Date: Oct 2017
Location: Blossvale
Posts: 59
M.O.C. #20684
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Same thing happened to me last year.
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09-06-2023, 03:45 PM
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#11
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Established Member
Join Date: May 2019
Location: council bluffs
Posts: 42
M.O.C. #24154
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I’ve been assured that the issue is NOT all Vietnam tires, just ones in the date range shared in the recall notices.
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09-06-2023, 06:37 PM
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#12
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New Member
Join Date: Aug 2020
Location: Canton
Posts: 3
M.O.C. #26990
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Sailun recall progress status
If possible, please do post a follow up message as you go down the route for claims. I contacted them once, talked to a guy, and they ghosted me ever since. Bought 6 from Amazon, all of them in the date range, 4 failed (tread separation) and replaced them all with Blackhawks (another Sailiun brand).
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09-06-2023, 08:06 PM
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#13
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New Member
Join Date: Mar 2019
Location: Augusta
Posts: 1
M.O.C. #23647
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Sorry to here about your tires. But do contact sailon customer service asap. I had all 4 of my tires replaced including mounting and balance. They reimbursed me for everything within 2 weeks after I sent them information They asked for. Great customer service.
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09-06-2023, 08:08 PM
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#14
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Established Member
Join Date: Nov 2020
Location: Billings
Posts: 38
M.O.C. #27469
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We had a Sailiun tire blow last summer…contacted the distributor and received EXCELLENT customer service. They sent me a new tire within 5 days and offered to pay for the mounting, too. Here is their contact information:
Lee Love
Tredit Tire and Wheel
Warranty Department
Office - 574-293-0581
Good luck!
__________________
Mike & Debbie Vennekotter.
Billings, MO
2021 383TH Montana HC
2022 Chevy 3500 LT Z71 SRW
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