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07-10-2005, 04:08 AM
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#1
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New Member
Join Date: Mar 2005
Location: Garnavillo
Posts: 6
M.O.C. #3466
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Warranty repairs
We have know owned our Montana since February -
Love it, however, have a few things that need to be addressed. We were told that since we were no where near where we purchased (purchased in California now in Iowa) that we should contact Goshen. Did that and they referred me to a local Ford Dealer that also is a rep for Keystone.
They were also the rep for our old Winnebago and we were never too happy with their work. Wondered if anyone knows of a good place to go in Iowa.
Thanks
Happy Traveling
Terry and Susan Weller
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07-10-2005, 07:28 AM
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#2
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Montana Master
Join Date: Jan 2005
Location: Marcus
Posts: 1,032
M.O.C. #2819
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I have had good luck with RV Central in Sheldon. It's in Northwest Iowa. Here is there web site.
[ http://www.recdealers.com/RV%5FCENTR...NC/index.html]
Og give them a call 712-324-5395. they have another place they opened up in the Iowa great lakes area also. But I have no experience with the people up there.
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07-10-2005, 11:10 AM
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#3
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Montana Fan
Join Date: Dec 2003
Location: Mount Carroll
Posts: 194
M.O.C. #738
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Tweller,
Where is Garnavillo located? Is it near Iowa City, Quad Cities, Dubuque,?
Let me know, I know of a real good dealer in Rockford, it's called Collier RV. They are a large dealer for Keystone and I have always been satisified with their work. Rockford is about 80 miles from Dubuque. There not cheap but like I said they do good work. If your in Southern East Iowa there is a Keystone Dealer in Ottumwa Iowa. I don't think I spelled Ottumwa right but is pronounced like I spelled it. Look on a Iowa map.
Bill
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07-10-2005, 11:11 AM
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#4
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Montana Fan
Join Date: May 2005
Location: Cedar Rapids
Posts: 173
M.O.C. #3778
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Kettelson RV just off I 380 horth edge of Cedar Rapids, Ia. (actually in Hiawatha.
Gray is the owner, Great guy.
I have bought two keystones from them and have excelant service suport.
ken
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07-10-2005, 12:40 PM
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#5
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Montana Master
Join Date: Aug 2004
Location: Cedar Rapids
Posts: 4,876
M.O.C. #1944
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Ketelsen's RV in Hiawatha, IA is just about the best you'll find. We have purchased six RVs from them over the years and their service work has always been excellent. They just built a new facility because they outgrew the last one. I was just there on Friday, July 8th and the size of their facility has not dimmed their view of customers. Their unwritten motto is that if the customer isn't happy, there isn't anyone happy. They have always seemed to go out of their way to satisfy the customer. You see, customer service means repeat business.
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07-14-2005, 09:27 AM
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#6
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New Member
Join Date: Mar 2005
Location: Garnavillo
Posts: 6
M.O.C. #3466
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Thanks to everyone for the advise on where to get warranty repairs done on our Montana -
Next question? - where to I get the Spray Way #101 Industrial TFE-DRY Lubricant for the slides.
You guys are great to answer our questions.
Happy Traveling!
Susan and Terry
P.S. Garnavillo, Iowa is about 52 miles from Dubuque; 75 miles from Cedar Rapids.
Go Hawks!
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