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02-03-2020, 07:47 PM
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#1
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Montana Master
Join Date: Apr 2016
Location: Auburn
Posts: 879
M.O.C. #18474
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Our 3790 leaving for the factory for repairs...again..
Well, the rig left today by transport to go back to Goshen for the "flex" repair again. This will be the second time it has been repaired at the factory. Once in '17 and now. May also have to have the entire left wall replaced due to delam under the left rear slide. Estimated time she will be gone is 10 weeks. I am pleased they wanted to see it again and find out why!
__________________
2020 Montana 3790RD Legacy EditionOnan, TST TPMS, TrailAir pin, Discs,
2013 F350 DRW 4x4 CC LBViair 10007, Ride-Rites, Westin HDx, 12k Smittybilt
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02-04-2020, 05:27 AM
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#2
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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I hope mine beats your's home!!
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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02-04-2020, 12:24 PM
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#3
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Montana Master
Join Date: Sep 2019
Location: lake stevens
Posts: 504
M.O.C. #24938
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Is this issue limited to the last Gen (2017 and prior) or have the 18,19,20's with the full rear basement also having this issue as well?
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02-04-2020, 12:38 PM
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#4
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Montana Master
Join Date: Nov 2007
Location: Kville
Posts: 2,865
M.O.C. #7871
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Multiply the estimated time of repair times two.
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02-04-2020, 01:30 PM
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#5
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Montana Master
Join Date: Feb 2005
Location: Haysville
Posts: 4,261
M.O.C. #3085
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I remember our chats about your fiver back a few years the first go around. Back in the day ... even the Indians knew when to quit … All joking aside … I think they are using your rig to help figure out a permanent lasting fix.
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02-04-2020, 04:20 PM
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#6
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Montana Master
Join Date: Apr 2016
Location: Auburn
Posts: 879
M.O.C. #18474
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Quote:
Originally Posted by lightsout
Is this issue limited to the last Gen (2017 and prior) or have the 18,19,20's with the full rear basement also having this issue as well?
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There have been several 18&19s that have had to have the same repair done.
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02-04-2020, 04:23 PM
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#7
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Montana Master
Join Date: Apr 2016
Location: Auburn
Posts: 879
M.O.C. #18474
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Quote:
Originally Posted by dieselguy
I remember our chats about your fiver back a few years the first go around. Back in the day ... even the Indians knew when to quit … All joking aside … I think they are using your rig to help figure out a permanent lasting fix.
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Good one😁. The new method they have is apparently much better than the way they did mine, but mine held since 4/17, so we will see! All joking aside.
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02-05-2020, 02:07 AM
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#8
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Montana Fan
Join Date: Mar 2018
Location: Atlanta
Posts: 357
M.O.C. #21337
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Good Luck with the repairs
Mike
__________________
Montana 3123RL Legacy 'Boon-docking Edition'
RAM 3500 Mega Cab Cummins Diesel DRW
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02-05-2020, 07:07 AM
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#9
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Montana Master
Join Date: Jul 2014
Location: Upstate NY
Posts: 1,788
M.O.C. #14547
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Bummer! I hope you are able to document it as well as the last time. I followed the repairs on the Ford truck site then but hadn't seen it yet there this time.
Good luck with the repairs.
__________________
Dave W
2014 Montana High Country 343RL (Sold!)
2011 Ford 6.7 Lariat CCLB (Went to PU Heaven)
2019 F150SC XLT SE Sport,w/full tow package
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02-05-2020, 10:45 AM
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#10
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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I remember all the trouble you had the last time. We hear people say class action law suit or they ought to give you a new camper. This is one case they should replace your camper. They won’t but I hope they will fix it this time.
Lynwood
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02-05-2020, 10:56 AM
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#11
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Montana Master
Join Date: Sep 2019
Location: lake stevens
Posts: 504
M.O.C. #24938
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Considering the severity of the issue one might consider pursuing Lemon Law resolution which the State could help you potentially enforce. I bought a New 2018 Jeep Wrangler that had significant issues that were isolated to a certain batch of Wranglers. Myself and others were able to get Mopar to replace my Wrangler with a new one, as did many others with the same structural issues.
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02-05-2020, 03:47 PM
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#12
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Montana Master
Join Date: Oct 2017
Location: Bastrop
Posts: 2,892
M.O.C. #20753
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I don't have as many Mods as Monty, but I would not want to have to start over modifying a new one.
__________________
Mocha, one-eyed toothless, hurricane survivor, Pirate dog
2019 20th Anniversary Edition 3701LK
B&W 20K for Ford OEM Puck
2018 Ford F-350 Lariat CCLB PSD DRW KJ5CQH
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02-05-2020, 04:00 PM
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#13
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Montana Master
Join Date: Sep 2019
Location: lake stevens
Posts: 504
M.O.C. #24938
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I certainly get that with yours being a 2019 assuming that the fix is one and done and no corners cut. But if I had a 2017 that the problem was habitual I would push for it. The issue with my Wrangler was frame welds which is a major issue considering how the off road stress and liability on that kind of Vehicle. Mopar was also handing our quite a few replacements at that time so it was pretty easy transformation and fight, the beauty of the Mopar Lemon replacement they paid for mods also (within reason) and some were upgraded from 2018 to new 2019 models.
So getting Keystone to deem it a Lemon and possibly replacing with a current model year would seem reasonable for resolving a habitual structural problem that is not just isolated to his RV.
From a resell purchasers perspective knowing there was habitual issues like this I would not want to buy that used RV, so there are also long term value consideration even if repaired once and for all.
Maybe I am tainted from recently going through a sucessful Lemon Law process
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02-05-2020, 04:17 PM
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#14
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Montana Master
Join Date: Oct 2004
Location: Salem
Posts: 7,550
M.O.C. #2283
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Lemon laws vary from state to state.
Lynwood
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02-05-2020, 04:26 PM
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#15
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Montana Master
Join Date: Sep 2019
Location: lake stevens
Posts: 504
M.O.C. #24938
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Quote:
Originally Posted by mlh
Lemon laws vary from state to state.
Lynwood
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Agreed however the FTC also has national lemon law guide lines that rule nationally. Not saying it is an actual option just something to consider pursuit of maybe.
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02-05-2020, 08:52 PM
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#16
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Montana Master
Join Date: May 2017
Location: new caney
Posts: 1,050
M.O.C. #19873
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Quote:
Originally Posted by jeffba
I don't have as many Mods as Monty, but I would not want to have to start over modifying a new one.
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Agree. I have spent 1000's of dollars on improvements and it would all be lost if Keystone replaced mine. This is the same when selling. I did improvements to my liking and improvements that I feel are more user friendly and may cause be less heartache down the road. It has taken me several years to get the rv the way I like it and wouldn't want to start over with another one. When I sell this rv I will me retiring from this method of travelling which I hope is a few years down the road. I haven't had many of the problems that have been posted on this forum yet have gotten many of the improvements from others on here. There is a lot of knowledgeable guy's on here that can save you a lot of problems yet cause you to spend a lot of money.
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02-06-2020, 03:02 AM
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#17
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Montana Master
Join Date: Apr 2016
Location: Auburn
Posts: 879
M.O.C. #18474
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Quote:
Originally Posted by Dave W
Bummer! I hope you are able to document it as well as the last time. I followed the repairs on the Ford truck site then but hadn't seen it yet there this time.
Yes sir I have. When the techs at the rally came to my rig to take a look, they immediately said this one would go to management as it had already been repaired once. As far as the Ford Truck site, I just haven't taken the time to post much there although I still read it.
Good luck with the repairs.
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Thank you very much!
Quote:
Originally Posted by mlh
I remember all the trouble you had the last time. We hear people say class action law suit or they ought to give you a new camper. This is one case they should replace your camper. They won’t but I hope they will fix it this time.
Lynwood
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Here is Georgia, there is no Lemon Law for non-motorized vehicles.
Quote:
Originally Posted by jeffba
I don't have as many Mods as Monty, but I would not want to have to start over modifying a new one.
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That's kind of the way I feel, but if it is damaged to where they feel the need to, then I would kind of have to.
Quote:
Originally Posted by lightsout
I certainly get that with yours being a 2019 assuming that the fix is one and done and no corners cut. But if I had a 2017 that the problem was habitual I would push for it. The issue with my Wrangler was frame welds which is a major issue considering how the off road stress and liability on that kind of Vehicle. Mopar was also handing our quite a few replacements at that time so it was pretty easy transformation and fight, the beauty of the Mopar Lemon replacement they paid for mods also (within reason) and some were upgraded from 2018 to new 2019 models.
So getting Keystone to deem it a Lemon and possibly replacing with a current model year would seem reasonable for resolving a habitual structural problem that is not just isolated to his RV.
From a resell purchasers perspective knowing there was habitual issues like this I would not want to buy that used RV, so there are also long term value consideration even if repaired once and for all.
Maybe I am tainted from recently going through a sucessful Lemon Law process
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Unfortunately non-motorized vehicles have no Lemon Law in this state.
Quote:
Originally Posted by Texan
Agree. I have spent 1000's of dollars on improvements and it would all be lost if Keystone replaced mine. This is the same when selling. I did improvements to my liking and improvements that I feel are more user friendly and may cause be less heartache down the road. It has taken me several years to get the rv the way I like it and wouldn't want to start over with another one. When I sell this rv I will me retiring from this method of travelling which I hope is a few years down the road. I haven't had many of the problems that have been posted on this forum yet have gotten many of the improvements from others on here. There is a lot of knowledgeable guy's on here that can save you a lot of problems yet cause you to spend a lot of money.
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Agreed!!
__________________
2020 Montana 3790RD Legacy EditionOnan, TST TPMS, TrailAir pin, Discs,
2013 F350 DRW 4x4 CC LBViair 10007, Ride-Rites, Westin HDx, 12k Smittybilt
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02-09-2020, 04:40 PM
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#18
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Established Member
Join Date: Aug 2018
Location: Afton
Posts: 13
M.O.C. #22425
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Any idea how the new repair might differ from the first one?
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02-09-2020, 05:14 PM
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#19
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New Member
Join Date: Jun 2019
Location: Winfield
Posts: 2
M.O.C. #24340
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We have a 2019 Montana High Country 373RD that went back to factory for exterior side wall delamination just to the rear of the front bedroom slide. The plan is too replace entire sidewall as well as the 3 slide exterior walls. Work to hopefully start next week. 6 to 8 week repair time. We hope.
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02-09-2020, 08:03 PM
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#20
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Montana Master
Join Date: Apr 2016
Location: Auburn
Posts: 879
M.O.C. #18474
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Quote:
Originally Posted by Marty 579
Any idea how the new repair might differ from the first one?
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The initial one was done with aluminum being welded over each joint in the left front. Now they weld in an overlay that takes the stress off of the welds in the same area and it is bolted in
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