Quote:
Originally Posted by Timberdoodle
My feeling exactly as far as Keystone is concerned. There lack of caring makes it very difficult if not impossible to full time in their products. I have had many many problems with my 2014 Montana 3402RL. NEVER AGAIN KEYSTONE!!
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Brand new and hit the road. Water pump didn’t pump. Ran but no H2O. Stopped at three different dealers between New York and Nevada. They couldn’t/wouldn’t help unless we abandon our full time home and let them pull the pump, contact Keystone and wait until they decided what they would do. With no place else to stay we continued living on jugs of Walmart water until we could stop at an RV park to hook on city water. There was no COVID back then, just a company that didn’t give 2 hoots about us. The dealers knew there was a bad pump but not good enough for Keystone. NEVER AGAIN KEYSTONE!
It was the same for several other issues. Got to leave it until Keystone approves then wait for parts and then wait until dealer puts them in. I can tell you I have had great service from COAST RV near Myrtle Beach. The shop is in Conway, SC but they have large vans and come to the RV park to fix the unit.