Country Campers, Cut Off LA
For anyone needing a dealer in the New Orleans area from our experience don't go to Country Campers (CC) in Cut Off LA. Several weeks ago we made an appointment for warranty work as we would be in New Orleans for a couple of weeks. We were given a date, but each time we called we were given evasive remarks. Unfortunately the closer we got to NO, the more things went bad and we added some additional items for repair (another topic on these problems later). We also emailed several times with no reply. Finally we talked to someone who said that "they were working on fitting us in". When we arrived in NO, we finally got tired of waiting for some definitive word and went to CC. We got a sad story how some tech had quit and how the other guy had to take vacation---something that they had known about for a long time. But again we were told that they would do everything to work us in. Today the called to say too bad, but it wasn't going to happen. It would have been nice to know this weeks ago and we could have tried to get into the pipeline at some other dealer.
When you walk into CC, it is difficult to get in the door because there is so much crap in total disarray in the store. How they find anything is amazing. You walk through the "office" area to get to the bathroom which makes the corner service station bathroom look like the Ritz. The place is a pigsty and it makes you wonder what the workmanship in the service area would be. Maybe we were luck not having an appointment.
|