A good tire buying experience

[jfaberna]

I know we all bitch a lot, but we don't always report good experiences.

I needed 2 new G rated tires for one of my axles on the Monty. I decided to go with what Keystone is now installing and that is the Sailun S637. At the National MOC rally, we got a flyer on specials and the one for tires mentioned http://Trailertiresandwheels.com. I checked them out and found that while they have a big Online presents, they also have a retail location at their warehouse in Edon, OH. That just happens to be 5 miles south of I-80/90 just inside Ohio near the Indiana border. I was going that way from Goshen back home.

I set up an appointment for 9:30AM. I just backed up the Monty to their door and used my LevelUP to get the rear off the ground enough to remove the tires. They didn't force me to wait in some waiting room like most tire store. I removed the TST 507 sensors for them, and they did the rest. I noticed that they, by default, used lug mount instead of hub mount on their balance machine without me mentioning it. They let me reinstall the sensors before balancing. And they allowed me to torque the lugs. I requested them to hand tighten the lugs and I'd take it from there.

I like businesses that work the way you want instead of just doing things the wrong way or doing things out of sight so you don't know what step was skipped