LCI Level-Up automatic leveling

[Tomzspot]

Hey all! We have a 2014 with the LCI level-Up with Automatic Leveling. Went to hook up for a weekend and it wouldn't work. When the LCD screen did come on only the backlight was on, no words/symbols/ nothing. Anybody else have something similar?

[1retired06]

Try rebooting by disconnecting the wiring harness at the control. That has worked for some with similar symptoms. Lippet customer service is worth a call if that does not work. Pretty responsive most of the time.

[DQDick]

On ours, that plug is on the other side of the wall near the pump.

[Tomzspot]

Thanks All!

[Joe in Texas]

we are having the same problem.....
friday the display said "low power" the electric had been plugged in 3 days charging the battery and refrig. Since the 12V battery was 3 1/2 yrs old went and purchased a new battery. At first same message low power and then it worked right.

got to camp site - it work fine....

went to hitch up today and the display panel will not light - no words.......system would not retract..... pulled paperwork and worked it manually. what a trip!!!
stopped for night - display not working - system not working....staying hitch tonight....

CALL LIPPET CUSTOMER SERVICE AT 8:30AM this morning -
first the 2 numbers they gave me last year - ring twice and states "call failed" wife found a new number on the web site - so we called that and the customer service number was unavailable....tech support number - said leave a message......have not heard back as of 4:30PM.....

GREAT CUSTOMER SERVICE!!!!!!!!! i will have something to say at the Lippet presentation in Goshen.........

[Joe in Texas]

Pulled the control panel off....disconnect the wire harness - held for 60 seconds - reset - no luck......display lights come on but no display wording and system will not work....
Did this 3 times - still no luck........

STILL NO RESPONSE FROM LIPPERT Customer service - which we were told was manned 24/7...................

Open for other suggestions....heading to Memphis tomorrow for a week before heading to Goshen.....sure would like to unhitch and site see in Memphis.......may need to find a mobile RV tech.......

[1retired06]

We have always had great great customer support from lippert. Sounds like the control module has failed, if reboot did not help.

[Joe in Texas]

I was afraid of that also -
wonder if that is something a RV service place would have replacements in stock?
My leveling units were installed at the 2014 fall rally in Goshen - so they are just less than a year old......