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07-01-2021, 04:55 AM
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#1
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Established Member
Join Date: Aug 2020
Location: Alparetta
Posts: 44
M.O.C. #26805
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NEW Montana & Hitch built above frame?
WOW- Leaving at the end of next week for 7 weeks. (BRAND NEW MHC)
Have never used my hitch yet to put our bike racks on.
1. Went out to connect it yesterday and found out my hitch will not work.
The mount is around a 1/4inch above the frame the way it was mounted. Therefore, can not get my bike mount in to connect. I am baffled at this one.
I have an appointment on Monday before we leave at Camping World and will show them this before I leave. ANY ADVICE ON HOW TO FIX THIS WOULD BE GREATLY APPRECIATED.
2. The reason for the appointment with CAMPING WORLD is that my tank lights for black, gray etc. have never registered and we took it in 2 weeks ago and they had to get approval from Keystone to fix it. Luckily it is still under warranty.(When we bought the 5th wheel the lights worked.) I also told camping world that if you do not have approval yet from Keystone, I will pay to have it fixed and recoup my money back from Keystone since we are leaving next week.
FYI- Camping World has been a pleasure to work with. ASK FOR SEAN!
Whew-any advice?
Thanks
Jim
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07-01-2021, 10:12 AM
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#2
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Montana Master
Join Date: May 2020
Location: UPLAND
Posts: 1,256
M.O.C. #26190
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I'm trying to visualize it, and can only hope you get it remedied in time for your trip.
__________________
2019 Keystone Montana 3560RL, 2020 Chevy 2500 HD, Firestone airbags, Air Lift wireless compressor, Curt gooseneck, 20K Reese Goosebox, TST-507, USMC combat vet & retired LEO. Robert, Anika, Breanna, Dylan (daughter-in-law Stephanie). & our Great Pyrenees Layla
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07-01-2021, 11:02 AM
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#3
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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On our 2010 we had to use an extension to get the hitch out far enough for the bike rack to work. Also, on your lights, most of us have found they don't work for long, particularly the black tank after they are new. You can put exterior sensors on and that solves the problem, but once you've camped in it a few times you know when to dump anyway. I put the exterior sensors on our 2010 and looked at them for a couple of times and then went back to dumping on schedule and will never spend that money again.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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07-01-2021, 12:12 PM
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#4
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Montana Master
Join Date: Jan 2018
Location: Austin
Posts: 2,416
M.O.C. #21044
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Get a hitch extension insert...see sketch below.
Plus x2 what DQDick said...don't rely on the tank sensor lights.
__________________
MikenDebbie Aggie ‘77 in the sticks near Austin TX
2019 Chevy 3500 High Country DRW
2018 Montana 3921FB
Aussie Gus + Texas Heeler Jimmy
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07-01-2021, 12:43 PM
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#5
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Montana Master
Join Date: Dec 2007
Location: Kansas City, Missouri
Posts: 2,707
M.O.C. #7992
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I couldn't visualize from your original post what the issue is. If the other responders are correct I used something like this: https://www.amazon.com/TOPSKY-Traile...NsaWNrPXRydWU=
__________________
2006 3000RK
2009 Ram 2500
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07-01-2021, 03:53 PM
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#6
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Montana Master
Join Date: Aug 2018
Location: Minden - NV
Posts: 501
M.O.C. #22360
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The further you go out the bouncier it gets. I was just watching this dash cam compilation from today and this came up....a Montana with a rack on the back with bikes...you'll need to fast forward to 7:49s in the video to see it. If you know the rig, you can tell him where his scooter is on the side of the freeway.
__________________
2013 F350 Lariat Ultimate CC LB
2019 3790RD
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07-01-2021, 06:57 PM
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#7
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Established Member
Join Date: Aug 2020
Location: Alparetta
Posts: 44
M.O.C. #26805
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Here are some pictures to give you an idea- thank you.
As for the sensors- appreciate the information on the tanks.
Jim
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07-01-2021, 08:36 PM
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#8
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Montana Master
Join Date: Oct 2006
Location: McKinney
Posts: 7,166
M.O.C. #6433
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If it is bolted to the frame you can get some 1/4” or 3/8” thick bar stock the width of the frame and cut to fit as spacers to drop the hitch slightly. If it is welded you got a real problem. Have to grind off the welds and then add spacers and reweld.
__________________
Bill & Patricia
Riley, our Golden
2007 3075RL (recently sold, currently without)
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07-02-2021, 05:01 AM
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#9
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Montana Master
Join Date: May 2019
Location: Alton
Posts: 2,690
M.O.C. #24086
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The hitch may be correctly mounted to the frame. The rear wall may be too long (hung too low)???
Mine has 1"x1" square bar welded to the frame then the hitch cross beam is welded to that.
This gives it enough clearance for the hitch receiver.
Mine is only rated for 500lbs. Newer hitches are class 2 tow rated I believe.
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07-02-2021, 05:37 AM
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#10
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Established Member
Join Date: Aug 2020
Location: Alparetta
Posts: 44
M.O.C. #26805
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Just went out to look at it again.
I think you are correct the rear wall is hung too low.
YIKES
We are leaving next Thursday- Any creative options?
Going to Camping World Monday to talk to them.
I assume this is will all be fixed given it is under warranty. Not sure if they can get it done by Thursday.
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07-02-2021, 05:46 AM
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#11
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Montana Master
Join Date: May 2019
Location: Alton
Posts: 2,690
M.O.C. #24086
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The only quick fix I can think of is what BB_Tx said. Cut it off add shims, then weld it back on.
Check the sticker on it to see what the rating is (Class 2 or otherwise). If they do cut it off and redo it I would make sure the do it to specs (class 2 if that's the case).
__________________
Daryl and Marianne,
2019 3130re 20th Anniversary Edition
2016 F350 Lariat
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07-02-2021, 07:18 AM
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#12
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Established Member
Join Date: Aug 2020
Location: Alparetta
Posts: 44
M.O.C. #26805
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Ok- Assume that is under warranty?
Would it be hard for Camping World to do that?
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07-02-2021, 08:19 AM
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#13
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Montana Master
Join Date: May 2020
Location: UPLAND
Posts: 1,256
M.O.C. #26190
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On the topic of hitch extensions, which I looked into, those will reduce your overall weight rating by 1/2 if I recall correctly.
__________________
2019 Keystone Montana 3560RL, 2020 Chevy 2500 HD, Firestone airbags, Air Lift wireless compressor, Curt gooseneck, 20K Reese Goosebox, TST-507, USMC combat vet & retired LEO. Robert, Anika, Breanna, Dylan (daughter-in-law Stephanie). & our Great Pyrenees Layla
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07-02-2021, 08:59 AM
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#14
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Montana Master
Join Date: Apr 2017
Location: 1000 oaks
Posts: 953
M.O.C. #19630
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Take it to a welding/hitch shop and they will make it right.
__________________
2011 2955RL Gen-Y Executive Kingpin
2022 GMC 2500HD Duramax/Alison
4X4 Crew Cab/Standard bed.
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07-02-2021, 09:00 AM
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#15
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Established Member
Join Date: Aug 2020
Location: Alparetta
Posts: 44
M.O.C. #26805
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Ok- thank you
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07-02-2021, 04:49 PM
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#16
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Montana Master
Join Date: Oct 2019
Location: Hesston
Posts: 735
M.O.C. #25060
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I don't know what CW you'd be going to, but I wouldn't trust anyone at a CW, or most RV dealers for that matter, to do anything involving welding. Take it to bona fide/certified welder or weld shop.
We had to have some paint work done our on 2020 (under warranty), and Gander (CW in disguise) actually sent it to a professional to have it done. I was surprised. Ironically, they DID decide to put the decals on themselves, and they screwed that up, so they had to reorder, and redo those.
__________________
2020 Montana 3741FK
2020 Chevy SRW 3500HD Duramax/Allison High Country
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07-07-2021, 01:09 PM
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#17
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Montana Fan
Join Date: Sep 2018
Location: Orlando
Posts: 338
M.O.C. #22589
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Quote:
Originally Posted by Mikendebbie
Get a hitch extension insert...see sketch below.
Plus x2 what DQDick said...don't rely on the tank sensor lights.
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Good answers here.
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07-07-2021, 01:14 PM
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#18
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Established Member
Join Date: Jan 2020
Location: Lebanon
Posts: 16
M.O.C. #25640
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All you need is a hitch extension you can get from Amazon in different lengths
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07-07-2021, 01:17 PM
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#19
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Seasoned Camper
Join Date: Jul 2018
Location: Gassville
Posts: 56
M.O.C. #22218
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Now that's a bit of a problem. I echo what everyone else has said, do not trust CW for this kind of repair.
There are a couple of options I've seen on this and other boards:
1) some trucks actually have the clearance to carry the bikes on a rack on the hitch of their truck. Yes, they end up between the tailgate and front cargo area, but some folks have the room.
2) You can have a bracket and receiver welded up that bolts to your pinbox. That puts your bikes up in front of the front cap.
3) I've seen quite a few with a receiver welded under the front truck bumper and carrying the bikes in front of the grill.
We carried our bikes on a rack like they are in that video. Friends driving behind us we place bets at each train track and bridge.
__________________
2018 Montana High Country 331RL,
2011 Dodge Ram 3500 dually, Firestone air bags, Anderson Ultimate Hitch
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07-07-2021, 02:34 PM
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#20
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Montana Master
Join Date: Jun 2020
Location: Qualicum Beach
Posts: 665
M.O.C. #26399
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Quote:
Originally Posted by JimIrish7
WOW- Leaving at the end of next week for 7 weeks. (BRAND NEW MHC)
Have never used my hitch yet to put our bike racks on.
1. Went out to connect it yesterday and found out my hitch will not work.
The mount is around a 1/4inch above the frame the way it was mounted. Therefore, can not get my bike mount in to connect. I am baffled at this one.
I have an appointment on Monday before we leave at Camping World and will show them this before I leave. ANY ADVICE ON HOW TO FIX THIS WOULD BE GREATLY APPRECIATED.
2. The reason for the appointment with CAMPING WORLD is that my tank lights for black, gray etc. have never registered and we took it in 2 weeks ago and they had to get approval from Keystone to fix it. Luckily it is still under warranty.(When we bought the 5th wheel the lights worked.) I also told camping world that if you do not have approval yet from Keystone, I will pay to have it fixed and recoup my money back from Keystone since we are leaving next week.
FYI- Camping World has been a pleasure to work with. ASK FOR SEAN!
Whew-any advice?
Thanks
Jim
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Simple extension for the hitch, but be aware that will reduce the load carrying capacity. If it's the 150lb hitch, very unlikely you can carry even 1 bike, maybe even the rack will be too much.
__________________
2018 Keystone Montana 3811MS
2017 Ford F450 diesel dually
600AH Battle Born Lithium Batteries, 1,080 watts solar
3,000 watt hybrid inverter with 120A charger
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