Virtually everything absolutely non essential in NY has been cancelled or moved way out. NY City is nowhere near ready to restart business - maybe June, but....
From their web site: "Due to the Covid19 outbreak and NYC restrictions, our WKC office is closed". Unless thay have a phone rollover setup to someone's home, no one will be answering.
Traveling with my DW Susan, a couple poodlepups and our 2014 Montana High Country 343RL, being towed by a 6.7 2011 F250 CCLB using a B&W hitch and OEM puck system