My mother has Medicaid but lives here in the same state. I would call for information, as my mother is assigned to certain care providers for her services. They have to accept Medicaid. I have all her mail come to me. We have a service here in our area called Senior Services, and they assign a caseworker to each Medicaid recipient. That person is the one who coordinates the care and can actually change it when necessary. If your mother has a caseworker for her Medicaid, that is the person to talk to.
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