|
Office Max hose job
In August of last year I bought a new Toshiba laptop from Office Max. They conned me into coughing up another 199.00 for an extended warranty. Last week my hard drive took a huge dump. I called MaxAssurance and they said no problem here is the # for the company we are sending you to for the work. As I was finishing up with the Image Micro Systems the tech asked if I was sending the new OS software with the machine. I told him that the software was on the drive and that since 09 no computers were shipped with external software. He said that they don't "do software, we only do hardware replacement." So I had to go buy a new OS to send with the computer. Since this the 2nd PC we have had a hard drive crash with in less than 6 months I am going to start saving for a Mac Book Pro. If the Toshiba even works when it returns from the shop I will use it till the Mac comes to live here. Replacement hard drives are getting hard to find and the price is climbing fast because most are made in Thailand and most of the factories were damaged by the floods. It is always something. Next time I purchase a extended warranty I will ask more questions and demand to see it in writing...
|
Threaded Mode
