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08-26-2013, 04:21 AM
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#121
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Montana Fan
Join Date: Dec 2011
Location: The Villages
Posts: 176
M.O.C. #12055
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While on the road, one of our outlets and the AC operation of our refrigerator quit. One outlet on slide still works. I'd like to set up time to have repaired at rally. What is the process i.e. Keystone contact number and is it best to get there early or stay late?
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08-26-2013, 04:31 AM
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#122
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Here's what I would do. No guaranty, however. Call Keystone customer service. Ask for a supervisor (probably won't get one, but ask). Explain that you have these problems and a time for the Tech visit at the Rally. Also explain that there is a waiting list of folks to get their tech visit. Ask if you could come in to the service center to have your problem looked at and thus free up another spot for the 15 minute team leaving them less folks on the waiting list they have to find a way to deal with. If that happens let me know so someone else can have the spot. Hope that works for you. Otherwise you'll need to deal with it yourself or during your scheduled spot.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-26-2013, 08:08 AM
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#123
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Montana Fan
Join Date: Oct 2012
Location: Casa Grande
Posts: 489
M.O.C. #12932
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Please add us to the waiting list, somehow I thought I had signed up, but I guess I didn't.
Bill and Jan Mains
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08-26-2013, 08:12 AM
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#124
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Montana Fan
Join Date: Sep 2012
Location:
Posts: 310
M.O.C. #12816
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Dick, I have an update on the VIN#. New rig's last eight are now EA740245. Thanks, Neil
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08-26-2013, 09:05 AM
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#125
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Thanks Neil, I've got it down.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-28-2013, 10:13 AM
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#126
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Montana Master
Join Date: Oct 2004
Location: Grand Blanc
Posts: 902
M.O.C. #2216
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Couldn't have done it without ya Dick! See ya soon...
__________________
Jim & Bev
2011 3465 SA
2015 GMC Sierra 3500HD Duramax Crew Cab
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08-28-2013, 12:07 PM
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#127
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Thanks! Looking forward to it.
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-30-2013, 09:40 AM
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#128
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Montana Master
Join Date: Apr 2013
Location: Milan
Posts: 623
M.O.C. #13390
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Please put us on the waiting list also.
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08-30-2013, 10:11 AM
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#129
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Got it. For those I have on the waiting list for the Keystone Tech visit, I will still need your last 8 digits of your serial # and a cell phone #. I'm going to get you in touch with Keystone somehow even if I can't get you on the list so Keystone will need that information. Thanks!
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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08-31-2013, 02:24 AM
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#130
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Montana Fan
Join Date: Oct 2012
Location: Casa Grande
Posts: 489
M.O.C. #12932
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Please add Bill and Jan Mains to the waiting list. 520-705-4490
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08-31-2013, 02:38 AM
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#131
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Got it! Please send me your last 8 digits of your serial # as soon as you can. Thanks!
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-16-2013, 06:09 AM
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#132
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New Member
Join Date: Dec 2009
Location: Pahrump
Posts: 8
M.O.C. #9968
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Please sign me up for the waiting list. 817-437-2219, 4YDF36222C4701412, 2012 Montana 3625 RE. Leaking hydraulics on level up system. Thanks.
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09-16-2013, 12:22 PM
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#133
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Got it!
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-16-2013, 02:52 PM
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#134
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Montana Master
Join Date: Aug 2008
Location: Rapid City
Posts: 931
M.O.C. #8757
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Dick, you can give our spot away. We have an appointment 10-7-13. 
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09-16-2013, 03:29 PM
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#135
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Site Team
Join Date: Jun 2011
Location: Wilsey
Posts: 18,799
M.O.C. #11455
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Thank you!
__________________
Dick, Joyce, Diego, Picatso and Gustav
2017 3720 RL, and 2013 HC 343RL
Pullrite Hitch, IS, Disk Brakes, 3rd AC, Winegard Traveler, Bathroom door mod, Dometic 320, couch for desk swap, replaced chairs, sun screens, added awnings, etc.
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09-19-2013, 03:26 PM
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#136
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Montana Fan
Join Date: Jan 2013
Location: New Bern
Posts: 147
M.O.C. #13144
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you can have our time slot. Chiplynne
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09-24-2013, 07:10 AM
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#137
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Montana Fan
Join Date: Sep 2011
Location: Ogden Dunes
Posts: 153
M.O.C. #11825
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we will give up our spot thanks
__________________
Gary & Patty Babcoke & 3 Feline bosses
2012 Ford F450 DRW 6.7
2012 Montana 3750 FL
IS with Disk Brakes
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09-24-2013, 11:58 AM
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#138
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Established Member
Join Date: Sep 2013
Location: Escanaba
Posts: 13
M.O.C. #13736
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Dick, Please put us on the waiting list. We have a 2955RL ID#4YDF2952614055661 with decal problems, lighting above table out, water heater switch stuck. Would love some advice. Pete
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09-24-2013, 12:43 PM
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#139
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Montana Fan
Join Date: Jun 2003
Location: Kooskia
Posts: 116
M.O.C. #380
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Please sign me up for the waiting list - Jim Crockett - 2013 Montana 3625
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09-24-2013, 01:50 PM
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#140
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Established Member
Join Date: Oct 2010
Location: Chesapeake
Posts: 15
M.O.C. #10839
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Can I get on the waiting list? I have a problem with a section of the floor. Thanks Frank & Shirley Purawic...
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